errors and blue screens

[Sister101]

hello

can someone please help me solve this issue ?

I get random blue screens and errors that my windows explorer has stoped working and some programs that closes sometimes prematurley where windows tells me "this program will be closed, program not responding"

I have just format and re-load my pc and I did update most of the drivers and i am not sure what is causing this.

I have uploaded a dx diag as well the minidump.


system info:

Msi P55M GD45

XFX HD 4350

4 Gb Ram

Intel Core i 5 3.2Ghz

win 7 ult 32 bit

thank you

 

[GianniDPC]

First of all i recommend you install the 64-bit version of Windows 7 for better performance as you have 4gb ram
and also try updating your drivers to the NEWEST avaible

Also the crash seems to be related with the ATi (video driver) try doing a clean install of your ati drivers

Maybe because explorer crashing also maybe I say maybe it could be malware so try doing a scan with malwarebytes: www.malwarebytes.org

 

[Sister101]

I did 1st had 64 bit then i got every 2 hours or so blue screens and windows was fully updated, i also noted that a lot of drivers where blocked due to incompatibility i remember "tages SA" it was also blocked and i couldnt find a sollution so my guess was that my system was not compatible with 64 bit so i down graded 32 bit this blue screen that i posted was the 1st one, and then just the random errors .

i will post the resent error from the event log
maybe you people can make sense of it

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000018 (0x00000000, 0x86221800, 0x00000002, 0x86123c2f). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 112011-25537-01.

Faulting application name: explorer.exe, version: 6.1.7600.16768, time stamp: 0x4d6878c3
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005

Faulting application name: SupremeCommander.exe, version: 1.0.0.1, time stamp: 0x47680f20
Faulting module name: MohoEngine.dll, version: 1.0.0.1, time stamp: 0x47680efd
Exception code: 0xc0000005

Faulting application name: rundll32.exe_aepdu.dll, version: 6.1.7600.16385, time stamp: 0x4a5bc637
Faulting module name: msxml3.dll, version: 8.110.7600.16723, time stamp: 0x4d103aab
Exception code: 0xc0000005
Fault offset: 0x00006cc5
Faulting process id: 0x140c
Faulting application start time: 0x01cca5f0687befbc
Faulting application path: C:\Windows\system32\rundll32.exe
Faulting module path: C:\Windows\System32\msxml3.dll
__________________________________________________________________________________________________

i am not sure what is causing it i have just check for windows update and there is no recent updates fir display or any other drivers just language packs and some security packs

Regards

 

[FredeGail]

Hello Sister101 and welcome!

Do you have some other dump(s) to upload? The one you had was incomplete.

Fred.

 

[Sister101]

no thats the only one i have and then i have found a memory dmp. but its like 261Mb big

i did upload a debug thats also the only one i found maybe it will help, i will also upload the 1st dmp again maybe something went wrong there.

 

[FredeGail]

Try this:

Go to Start and type in "sysdm.cpl" (without the quotes) and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that "Automatically restart" is unchecked
Under the Write Debugging Information header select "Small memory dump (128 kB)" in the dropdown box
Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
Click OK twice to exit the dialogs, then reboot for the changes to take effect.

Fred.

 

[Sister101]

i have done it, so what happens now?

 

[FredeGail]

i have done it, so what happens now?

i) Wait for a BSoD
ii) Go to the Minidump folder
iii) Zip it
iv) Upload it



Fred.

 

[Sister101]

ok shots ill go play around and make it mad enough to get me "bsod"

 

[FredeGail]

ok shots ill go play around and make it mad enough to get me "bsod"

That sentence is worth setting as your signature!

Fred.

 

[Sister101]

Finally I got it mad ... i think

It bombed out and gave me a BSOD but at the top it said : Stop : %HS is missing try to re install the program can fix it .

I hope this helps


Sister101