Solved Event ID 11 needs triage to identify the port

ineuw

New member
Member
VIP
Local time
1:21 AM
Messages
152
Can anyone please tell me how I can identify which Sata port would be for Even ID: 11?
"The driver detected a controller error on \Device\Ide\IdePort2."

The motherboard is SATA2 and the drives are configured as AHCI.

The ports are configured as follows:

Sata1: Sandisk 120Gb SSD boot drive
Sata2: Seagate Baracuda 500GB data drive
Sata3: Unused
Sata4: HL-DT DVDRAM ATA device
Sata5: Unused
Sata6: Unused

This error randomly appears after boot but not at each boot and sometimes days go by before it reappears. The Win 7 Pro is a fresh installation and every MS update has been applied. The controller driver is the latest update from Intel (thorough Microsoft update).

Thanks
 
Last edited:

My Computer My Computer

At a glance

Microsoft Windows 10 Pro 64-bit8th generation Intel(R) Pentium G5600 3.9GHz16 GB DDR4 Kingston HyperXOn board Intel UHD Graphics 1GB shared
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built
OS
Microsoft Windows 10 Pro 64-bit
CPU
8th generation Intel(R) Pentium G5600 3.9GHz
Motherboard
ASRock B360 Pro 4 8th Generation
Memory
16 GB DDR4 Kingston HyperX
Graphics Card(s)
On board Intel UHD Graphics 1GB shared
Sound Card
On board Realtek HD ALC892
Monitor(s) Displays
LG 22 in LCD
Screen Resolution
1536 x 864 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) SanDisk SDSSDHII120G ATA Device
(2) ST1000DM003-1SB10C ATA Device
(3) ST500DM002-1BD142 ATA Device
PSU
Antec 650 Watt PSU
Case
Antec mid size tower
Cooling
120mm fan
Keyboard
Generic 105 keys
Mouse
Generic JeTech
Internet Speed
50 megabits
Antivirus
Avast and daily Malwarebytes scan
Browser
Cyberfox 52.9.1
It seems that in an all SATA environment, \Device\Ide\IdePort refers to the CD-DVD drive. Installed another disk drive and the disks are in the same order as the SATA port numbers identified by the BIOS as 1 to 4 and moved the CD-DVD to port 4 on the MB. Immediately, I got an Event ID 11 of \Device\Ide\IdePort04 error
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro 64-bit8th generation Intel(R) Pentium G5600 3.9GHz16 GB DDR4 Kingston HyperXOn board Intel UHD Graphics 1GB shared
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built
OS
Microsoft Windows 10 Pro 64-bit
CPU
8th generation Intel(R) Pentium G5600 3.9GHz
Motherboard
ASRock B360 Pro 4 8th Generation
Memory
16 GB DDR4 Kingston HyperX
Graphics Card(s)
On board Intel UHD Graphics 1GB shared
Sound Card
On board Realtek HD ALC892
Monitor(s) Displays
LG 22 in LCD
Screen Resolution
1536 x 864 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) SanDisk SDSSDHII120G ATA Device
(2) ST1000DM003-1SB10C ATA Device
(3) ST500DM002-1BD142 ATA Device
PSU
Antec 650 Watt PSU
Case
Antec mid size tower
Cooling
120mm fan
Keyboard
Generic 105 keys
Mouse
Generic JeTech
Internet Speed
50 megabits
Antivirus
Avast and daily Malwarebytes scan
Browser
Cyberfox 52.9.1
Back
Top