Everyday Blue Screen

[jisus]

Hello.

First I have to apologize by my poor english, cause I'm brazillian and not speak english very weel.
I already look for someone here and no one could solve my problem.

I buy this PC last month and since I install the Windows, that Blue Screen Problem start almost every day and I don't know how to fixed.

That PC I buy with 8gb (2x4gb). To start test, I'm using the Memtest and they found errors. So I took 1 and start again. Only 1 memory have found error (I leave for more than 7 hours each test).
So, I took away the memory with errors and now I'm just using 4gb.

My motherboard have 2 slots for memory, and I check changing the slots for my good memory. And the Blue screen still happen.

My motherboard have onboard video, so I took off my GTX 560 TI and use a couple days with onboard graphics. Not happen the Blue screen, but my PC freezing 2 times!!! Nether the mouse responding.

I'm have other PC with Gegorce 9600gt, so i'm trying to use too. The blue screen come back. Then I happy, cause i think the issue is not my Graphic Card (in Brazil it's too much expansive and I don't have garantee of then).

Today I'm decided to replace or Motherboard, or the memory (still don't know where is the problem). But reading this forum I see than the Blue Screen problem could not just be hardware with problem. I will be so good if was something than I don't need to expend more $$$. That PC broken me lol.

I'm attach the minidump files (have 23 in Zip file, since i bougth then).

Thankyou
Rafael

 

[speedgamer01]

You shouldn't replace anything yet, most of the blue screens are caused by software issues.
I will read your dump file in a few minutes, but before that let me do some troubleshooting.

1. read your motherboard type from the motherboard itself (if you don't know it yet)
2. go to the manufacturer's website and download the latest driver for the motherboard (chipset) (don't download drivers marked as 'beta')
3. download and install the latest driver for your graphics card

If non of these helps, let me know and I will post here again.

 

[jisus]

Thanks for your answer.

The first "to do list" I don't understand.
2. I'm already using the latest driver (just have 1 driver in Asus website and I have installed from then). It's not beta version.
3. I'm already installed the latest driver for the GTX Geforce 560 TI, drive downloaded from nvidia.com

It's was the firsts things than I tried.

 

[speedgamer01]

If you have Ccleaner, run a cleaning wiht it.
Um, sorry I can't open any dump files right now, an Admin should help viewing it.

 

[jisus]

I don't have installed in my PC. Do you recommend download and run?

 

[jisus]

Well. I'm installed CCleaner and clear all registers than they found.
I don't know if its will be enough, so if crashed again I will tell.

In the meantime, please if anyone could help me reading and interpreting the mini dumping files.

Thanks

 

[speedgamer01]

Hi, jisus I've just managed to open the dump files.
it looks like this:

View attachment 156481

Most of the errors are caused by ntoskrnl.exe , but I don't know what is the problem from this, it is a system file, so it can be infected by anything.

Well, I found a similar topic, I recommend you to read this carefuly:
http://www.sevenforums.com/crashes-debugging/23643-ntoskrnl-exe-bsod.html

 

[jisus]

My PC freeze a few minutes ago. It's the first time than freeze with the gtx560ti. Before, it's always BSOD. Only in onboard graphic they freeze.
I think it's because I use the Ccleaner to clean the registers (the only changes than I make was that). I don't know if it's good or not, because now I don't have the mini dump file to someone check what the causes.
But change, so could be a sign than it isn't a hardware problem right?!

I want to try fix the problem by repairing the system. If I boot for DVD Windows 7 and choose repair I will loose all my prograns and files or will just replace the system files?

Reading the another topic, he recommend to repair the system. If I don't need to backup my stuffs I think it's a good way to start!

Thank you again!

 

[speedgamer01]

Yes, now we can see that it is a software issue.

System repair is a good way to fix this, it only replaces windows sytem files.
Your program settings and applications will be the same at the end of the process.
However it takes longer than a simple windows install, but 2 hours at max, but it worth to wait.