Experience BSOD while downloading

liljinx10

New member
Local time
3:18 AM
Messages
1
Hi,

I' ve just started using my laptop with Windows 7 a couple of weeks ago and now it started displaying the blue screen..

Can somebody please help me? Below is the latest error message.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000014
BCP2: 00000002
BCP3: 00000000
BCP4: 8B73BBF2
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\060312-13260-01.dmp
C:\Users\!btl10514\AppData\Local\Temp\WER-47003-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt




Also here are my system specs:
HP Probook 4230s
Intel Core i5-2430M CPU 2.45GHz
Windows 7 Enterprise 32-bit
 

My Computer

Computer Manufacturer/Model Number
HP Probook 4230s
OS
Windows 7 Enterprise Service Pack 1 32bit
CPU
2.40Ghz
Motherboard
Intel Core i5-2430M
Memory
4.00GB (2.94 GB usable)
Hard Drives
Toshiba 500Gb SATA
Problem Devices:
Code:
Not Available	USB\VID_138A&PID_003C\00B09EB96580	The drivers for this device are not installed.
The above is your fingerprint sensor. Please install its drivers.


You have Comodo Internet Security and avast! running in tandem. This may be causing conflicts if both of their realtime antivirus capabilities are enabled. If they are, both programs will try to utilize the same system resources and scan the same system files simultaneously which will cause conflicts. Those conflicts often result in freezing, random restarts, and/or blue screen crashes.


Your crashes indicate network related crashes. I suspect it is due to the conflicting security software. Please remove one of the programs.

avast! uninstall utility

Uninstall Comodo Internet Security
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
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