Explorer crashes

[emdzjee]

When I installed windows 7 Home premium X64 for the first time I got the message "explorer doesnt work anymore and is closed" Also my aero theme was gone and there was no sound anymore. My themes look like the 'windows 7 basic theme' I've read and tried all the topics on this forum but I cant find a working solution for my problem.

Every time I install a program or open the configurationmenu I get the message "explorer will be closed" and "restarting explorer"

I installed the latest drivers for my video and audiocard and my motherboard.

my specs:

GIgabyte p35c DS3R motherboard
Quad core processor Q9650
8 GB 1066 DDR2 memory
Asus Geforce 8800 gts 512mb
Creative X-FI soundcard
Intel X25 80 gb SSD
Samsung SPinpoint f1 1 TB

I also have windows 7 x32 installed on another partition and I dont have any problems there.

I uploaded some logs with this post. I hope someone can help me

 

[brady]

can you create another admin account locally then test it with that account?

 

[emdzjee]

can you create another admin account locally then test it with that account?

Thank you for you reaction. I tried it and it seems to be al little better. Only a little because my explorer keeps crashing but the aero theme and my sound kept working

I installed Hijackthis and it made me a bootlog. I uploaded within this post so maybe it explains something?

ps. now this is strange. I clicked the "upload attachments button" in this forum and suddenly my aero theme is gone but my sound does work..

 

[emdzjee]

I think it had something to do with my DWM.exe. I still get a message "desktopwindows are closed because of an error"

 

[usasma]

Try this free tool: ShellExView - Shell Extension Manager For Windows
Disable all non-Microsoft extensions and see if that helps.

 

[emdzjee]

thx, I tried but it doesnt help.

 

[Ch@n]

Open command prompt and fire,

sfc /scannow

This helped me in resolving the explorer.exe crash. You have to act swift in openin the command prompt, since once explorer crashes, you cant do anything other than staring on the monitor.

 

[emdzjee]

I am sorry but this also doesnt work. The error switches my audioservices and aero theme off some of the times.

 

[Ch@n]

in tht case, try performin a clean install.

 

[emdzjee]

I did several times on different partitions but the first thing I see after my very first boot in windows 7 x64 is: explorer doesnt work and is closed" I even tried another copy of windows 7 from another DVD but that isnt working. The strange thing is that it is the first thing I see when I open screens like configurationmenu. Even before I installed a single program or windows update I got this message...

 

[Ch@n]

Strange!!! Does your computer support 64Bit? Am askin this since u hv mentioned u hv installed the 32Bit version in another partition.

 

[emdzjee]

If you look at my specs you should say that it can run 64bit. Is it possible that my motherboard does not support 64 bit? These are the specs of my motherboard gigbyte p35 ds3r..

 

[emdzjee]

is it possible is has something to do with: ntdll.dll That is wat the debugging program says.

 

[Capt.Jack Sparrow]

Make sure Explorer.exe is not selected under DEP Settings

 

[emdzjee]

Make sure Explorer.exe is not selected under DEP Settings

I tried it but it doesnt work. Most weird fact of this whole story is that my brandnew SSD disk crasht! I dont know if it has anything to do with it but here is now way I can boot of get any data from it. I almost start to believe dat x64 is not something for me

 

[emdzjee]

I have a new dumpfile here. I hope someone can help me with this