Solved external drive HELP need please

carlnw1975

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hi, i`m new here and i need some major help. i put a load of files/music/videos etc on my external drive as i was upgrading from xp pro to windows 7.
after installing windows 7 (a complete fresh install) i can`t get into my drive and it is asking me to format it to be able to use it. i know formating the drive will wipe everything on it and i really need to get the files back. i didn`t think upgrading windows could be such a pain in the a$$ regarding the drive.
the drive is a seagate expansion external drive 1TB.
any help to solve this would be totally epic
 

My Computer

OS
win 7 64bit
Motherboard
gigabyte
What is the status of the drive/partition in Disk Management. Does it say "RAW" ??
 

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Hmm, many people had this problem. I have not seen a simple solution yet. Maybe a live Linux CD can deal with it and transfer the data over.
 

My Computer

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HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
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Vista, Windows7, Mint Mate, Zorin, Windows 8
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from 1.6GHz Duo to i7
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2x HP w2207
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i`m giving icare data recovery disk a shot at the minute, gonna take about 20 minutes to finish the scan so i`ll report back when it`s done
 

My Computer

OS
win 7 64bit
Motherboard
gigabyte
If that does not work, try Recuva. But first I would try diskpart. Open an elevated command prompt ( click start, type cmd in the dearch box, right click on cmd and select run as administrator) In the box that comes up, type diskpart, press enter and in a few seconds the window will respond by saying diskpart. Type list disk and it will list all disks connected to your computer. type select disk # (where # is the number of the disk you are having issues with). press enter. it will respond with disk # is the selected disk. Type assign and press enter. If this works, it will assign it a drive letter. Type exit and press enter twice to close the window.In that case you can open it with explorer and look at the files inside.
 

My Computers

System One System Two

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    Windows 11 Pro
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    Ryzen 9 5900X
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    32GB G Skill DDR4-3600
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    32 GB LPDDR5X 8533
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    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Good tip essenbe - but it won't work if the OS only sees a RAW partition with no recognized filesystem... (in fact, assigning a drive letter will most likely throw up a prompt to format the new drive.)
 

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Custom-built
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Windows 7 Professional SP1 32-bit
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Intel Core 2 Duo E6600 2.4GHz
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Asus PL5D2
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4GB DDR2-667 (4x1GB in dual-channel config)
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nVidia GeForce 9800 GT
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1920x1200 (DVI)
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OCZ SSD Vertex Plus 60GB SATA (Firmware 3.55), 64MB cache
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Antec TruePower 2.0
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Hardkernel ODROID-XU single-board computer (Samsung Exynos 5420)
It worked last time in the same situation with an XP drive. Maybe it will work this time.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Hmm, interesting. I see where you're going with this...the OS simply misidentifying the partition as "raw".
Learned something new. :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom-built
OS
Windows 7 Professional SP1 32-bit
CPU
Intel Core 2 Duo E6600 2.4GHz
Motherboard
Asus PL5D2
Memory
4GB DDR2-667 (4x1GB in dual-channel config)
Graphics Card(s)
nVidia GeForce 9800 GT
Sound Card
Creative X-Fi XtremeMusic
Monitor(s) Displays
Acer P236H
Screen Resolution
1920x1200 (DVI)
Hard Drives
OCZ SSD Vertex Plus 60GB SATA (Firmware 3.55), 64MB cache
Hitachi HD321KJ SATA, 320GB, 7200rpm, 16MB cache
PSU
Antec TruePower 2.0
Case
Cooler Master Centurion
Cooling
Too many fans
Keyboard
Standard
Mouse
Microsoft wireless optical mouse
Internet Speed
AT&T U-verse (18mbit/sec)
Antivirus
Microsoft Security Essentials
Browser
Firefox
Other Info
Other devices:
Compaq CQ-60 laptop
Google Nexus 7 (2012) tablet
Nvidia SHIELD tablet (US/LTE)
Hardkernel ODROID-XU single-board computer (Samsung Exynos 5420)
Hmm, interesting. I see where you're going with this...the OS simply misidentifying the partition as "raw".
Learned something new. :)

Learning something happens every day to all of us on SF. But, seriously there have been quite a few problems with drives taken out of XP machines and windows wouldn't recognize it. I don't know why That solution worked that time, but but it does not work all the time. XP uses NTFS file system mostly but can use FAT. Windows can read either, so why is this problem happening?
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
If that does not work, try Recuva. But first I would try diskpart. Open an elevated command prompt ( click start, type cmd in the dearch box, right click on cmd and select run as administrator) In the box that comes up, type diskpart, press enter and in a few seconds the window will respond by saying diskpart. Type list disk and it will list all disks connected to your computer. type select disk # (where # is the number of the disk you are having issues with). press enter. it will respond with disk # is the selected disk. Type assign and press enter. If this works, it will assign it a drive letter. Type exit and press enter twice to close the window.In that case you can open it with explorer and look at the files inside.
when i get to `Type assign and press enter` on your tut i get `There is no volume specified. Please select a volume and try again.
am i doing something wrong?:confused:
 

My Computer

OS
win 7 64bit
Motherboard
gigabyte
No, probably not. Check the connections to the drive and try the tut again. this time when after you do the list disk and it says disk # is the selected disk, type list partition and press enter. If it lists partitions, type select partition 1 and press enter, then try assign. if that works you need to do it for each partition it lists. This may not work, but it is worth a try.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Will trying in Safe Mode be of any benefit?
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
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MSI 2A9C (CPU1)
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8Gb Dual-Channel DDR3 @ 664MHz
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nVidia GeForce GTX 460 1024MB dedicated RAM
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Realtek HD Audio
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HP2310i
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1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
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Air cooled
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Will trying in Safe Mode be of any benefit?

The honest answer is, I don't know. But it won't hurt either. The truth is that it shouldn't be doing this to begin with, in my opinion. We have had several threads with people putting XP drives in windows 7 machines and 7 not recognizing them, and it should.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
This may be a permissions issue. I've had this problem myself, and right clicking the drive in My Computer, clicking properties, going to the Security tab, clicking Edit, and adding Users to Group or user names: fixed it for me.

Edit: Group or user names: Administrators, SYSTEM, and Users should be listed for the drive to work.

Edit 2: Fixed procedure to include clicking properties after right clicking the drive.
 
Last edited:

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
This may be a permissions issue. I've had this problem myself, and right clicking the drive in My Computer, going to the Security tab, clicking Edit, and adding Users to Group or user names: fixed it for me.

Edit: Group or user names: Administrators, SYSTEM, and Users should be listed for the drive to work.

That may be the next hurdle, but I don't think it will show up in my computer without a drive letter.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
This may be a permissions issue. I've had this problem myself, and right clicking the drive in My Computer, going to the Security tab, clicking Edit, and adding Users to Group or user names: fixed it for me.

Edit: Group or user names: Administrators, SYSTEM, and Users should be listed for the drive to work.

That may be the next hurdle, but I don't think it will show up in my computer without a drive letter.

You're right, I should have added that. The user should be able to go into Disk Management and assign it a drive letter after making it active.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter

My Computer

Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
No, probably not. Check the connections to the drive and try the tut again. this time when after you do the list disk and it says disk # is the selected disk, type list partition and press enter. If it lists partitions, type select partition 1 and press enter, then try assign. if that works you need to do it for each partition it lists. This may not work, but it is worth a try.

assign doesn`t do anything this is what i get

cmd list.jpg
 

My Computer

OS
win 7 64bit
Motherboard
gigabyte
This may be a permissions issue. I've had this problem myself, and right clicking the drive in My Computer, going to the Security tab, clicking Edit, and adding Users to Group or user names: fixed it for me.

Edit: Group or user names: Administrators, SYSTEM, and Users should be listed for the drive to work.

when i right click the drive i cannot see a security tab in the drop down?
 

My Computer

OS
win 7 64bit
Motherboard
gigabyte
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