External Drives disappeared ?

Marlbo

New member
Local time
7:54 AM
Messages
2
Hi,

Hope some-one can help ?
I bought 2 external USB connected hard drives approx 6 months ago, they were permanently connected and turned on, working fine and showing as drives I & J on my PC.
They are different models but yesterday both suddenly decided to disappear from my PC ?
Even the desktop shortcut Icon to an application on one of the drives has reverted to that familiar Icon denoting the absence of an application/file.
The only unusual thing I have done recently is upgrade my Internet Security system to the 2011 version a couple of days ago.
Apart from the obvious turning the external drives off then back on, I have absolutely no idea what I can do to get these back so any tips would be very much appreciated !

Thanks in advance.....?

Marlbo
 

My Computer

OS
Windows 7 Ultimate x64
In case anyone's interested should they have the same problem I have just found my own answer....
Just completed a System Restore to the time before I upgraded my Internet Security system and the missing drives have now re-appeared so looks like it's my Security system messing things up which shouldn't surprise me, it has a good reputation but is rubbish to use !
I would have expected problems if I was changing my Security but I was only upgrading.

Thanks.....

Marlbo
 

My Computer

OS
Windows 7 Ultimate x64
Seems to be a more and more common problem these days. First thing I check
when family members have problems with connectivity.


Thanks for posting your resolution.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer M5641
OS
Windows 7 Home Premium 64bit
CPU
Q6600
Motherboard
Nvidia MCP73PV
Memory
4GB.
Graphics Card(s)
Sapphire Vapor-X 5750
Sound Card
XFI Extreem music
Monitor(s) Displays
Acer X223W
Screen Resolution
1680x1050
Hard Drives
WD10 02FAEX
WD64 00AAKS
PSU
stock 450w
Case
acer
Cooling
stock
Keyboard
Microsoft Digital Media Pro.
Mouse
Logitech MX620
Internet Speed
49.51Mbs down 4.98Mbs up 17.6ms ping
Antivirus
MSE
Browser
Waterfox
Other Info
Shaw Cable
Netgear R6200
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