external HD crash

bbbwex

bbbwex

New member
Local time
11:54 PM
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19
Location
Wexford
Hi,

Last december I bought a Verbatim 1.5Tb external HD usb2.o.

Recently it started to tick when starting up, and took a while to get recognized by the computer.

I started to make a backup of the media on it, but the HD completely gave up during this process.

Now it can't be seen at all.

When i restart the HD, it gives me 10 ticks on about a 1 sec interval, then spins down again.

From what i can find on the web so far this is known as tick of death.

Is there anyway to get data recovery from this HD, or even to get it recognized again by windows?

If I can get some acces, I have spinrite to try to recover as much as possible.

Need help ASAP with this.

BBB:devil:
 

My Computer

Computer Manufacturer/Model Number
self upgrade (used to be a p? running 800Mhz with 512kb from fujitsu siemens)
OS
win7
CPU
Intel 2.5Ghz DualCore
Motherboard
Asus p5s.....
Memory
2Gb
Graphics Card(s)
Geforce 8500
Sound Card
acl662 5.1 surround
Monitor(s) Displays
scaleo C772 (still to be upgraded to flat widescreen)
Screen Resolution
1280*1024
Hard Drives
250GB int
500 GB ext usb2.0 Mediafire
1.5Tb ext usb2.0 Verbatim
Case
midi tower oem
Keyboard
wireless qwerty full media
Mouse
To hell with mouses, use a TRACKBALL!!! Logitech trackman
Internet Speed
3Mbit
Other Info
better at hardware then software, former IT specialist in the good old days of i80x86 processors, MS-DOS, CGA -EGA graphics and memory still counted in KB and MB.

Now just keeping up some skill for the house and friends, but live life on the road on 18wheels!!!!!!!!!
It sounds like the drive has taken a dirt nap... sorry :(
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
In many cases, the problem with external HDDs is not the drive itself, rather it is the interface circuitry (from my own experience). Can you remove the drive from its enclosure and see if you can access it if you connect it as an internal drive? I think that you will need to do so anyway if you are planning on using Spinrite on it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Dwarf said:
In many cases, the problem with external HDDs is not the drive itself, rather it is the interface circuitry (from my own experience). Can you remove the drive from its enclosure and see if you can access it if you connect it as an internal drive? I think that you will need to do so anyway if you are planning on using Spinrite on it.
Click to expand...

Spinrite does recognize my 500Gb external hd.
I'm hesitant about oping it as its still under warranty.

Total crash only happened this weekend, so i'm gonna try to find a data recovery agent around here 1st without voiding the verbatim warranty.

the HD used to store my music, pics and movies so no important data is lost.

Just a lot of entertainment:cry:

If i do have to open it up, I may contact you again for some tech help if that's ok

BBB
 

My Computer

Computer Manufacturer/Model Number
self upgrade (used to be a p? running 800Mhz with 512kb from fujitsu siemens)
OS
win7
CPU
Intel 2.5Ghz DualCore
Motherboard
Asus p5s.....
Memory
2Gb
Graphics Card(s)
Geforce 8500
Sound Card
acl662 5.1 surround
Monitor(s) Displays
scaleo C772 (still to be upgraded to flat widescreen)
Screen Resolution
1280*1024
Hard Drives
250GB int
500 GB ext usb2.0 Mediafire
1.5Tb ext usb2.0 Verbatim
Case
midi tower oem
Keyboard
wireless qwerty full media
Mouse
To hell with mouses, use a TRACKBALL!!! Logitech trackman
Internet Speed
3Mbit
Other Info
better at hardware then software, former IT specialist in the good old days of i80x86 processors, MS-DOS, CGA -EGA graphics and memory still counted in KB and MB.

Now just keeping up some skill for the house and friends, but live life on the road on 18wheels!!!!!!!!!
OK. Did you try a different USB cable and port on your system?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Dwarf said:
OK. Did you try a different USB cable and port on your system?
Click to expand...

yeah tried it all. other usb2.0 port, usb 1.1 port, different cable, spare power supply (same spec power supply)......
 

My Computer

Computer Manufacturer/Model Number
self upgrade (used to be a p? running 800Mhz with 512kb from fujitsu siemens)
OS
win7
CPU
Intel 2.5Ghz DualCore
Motherboard
Asus p5s.....
Memory
2Gb
Graphics Card(s)
Geforce 8500
Sound Card
acl662 5.1 surround
Monitor(s) Displays
scaleo C772 (still to be upgraded to flat widescreen)
Screen Resolution
1280*1024
Hard Drives
250GB int
500 GB ext usb2.0 Mediafire
1.5Tb ext usb2.0 Verbatim
Case
midi tower oem
Keyboard
wireless qwerty full media
Mouse
To hell with mouses, use a TRACKBALL!!! Logitech trackman
Internet Speed
3Mbit
Other Info
better at hardware then software, former IT specialist in the good old days of i80x86 processors, MS-DOS, CGA -EGA graphics and memory still counted in KB and MB.

Now just keeping up some skill for the house and friends, but live life on the road on 18wheels!!!!!!!!!
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