Solved External HDD doesn't appear in devices nor disc management

[5carlet]

Hi,

I recently installed Windows 7 Home Premium x64 on an Acer Aspire ES1-531-C0XK laptop and have installed the majority of drivers except for three which are coming up as Unknown Device (I'll post the HIDs later since I'm rebooting now).

However I have noticed no USB external drives or SD cards, etc. actually work, they don't appear in disc management administrative tool either.

The HIDs:
ACPI\MSFT0101
ACPI\80860F14
IUSB3\ROOT_HUB30&VID_8086&PID_22B5&REV_0021&SID_10121025

Could someone guide me? ^^

Thanks!

 

[Megahertz07]

You probably have some missing drivers.
Open device manager and look for yellow alerts and missing drivers.
With the sniping tool take a snapshot and post here as an attachment. Use the paper clip to browse the file and upload.

With 4G of memory and a Celeron CPU you should have installed the 32 bits version.

 

[5carlet]

Already posted the hardware IDs and worked out that it's something to do with USB 3.0 drivers not being present, however I don't think there are any drivers for my hardware that are compatible with Win7 64.

 

[5carlet]

Double post...

I managed to solve my issue by installing the USB 3.0 device drivers from the 'Intel USB 3.0 Windows 7 Image Creator' or something like that.

 

[Megahertz07]

For the USB
https://www.sevenforums.com/attachments/hardware-devices/400639d1504394700-usb-ports-not-working-intel-r-_usb_3.0_extensible_host_controller_driver.zip

Waiting for the device manager snapshot.

 

[5carlet]

As I said it has already been solved.
Thanks for your help anyway ^^