External HDD not recognized ...

dildror

New member
Local time
6:45 PM
Messages
3
Hello there,

This problem of mine is somehow unique, as I didn't find anything on the web that solves this.

Recently I've upgraded from WinXP to Win7 ultimate. I have in my possession an external Verbatim HDD (500GB) that I use to backup my stuff.

When connecting the HDD the device is installed and you can see it in "My Computer" with the other drives.
After about 20 seconds, or when I try to copy data into the HDD, windows says "USB Device Not Recognized" and stopps displaying it as a drive.
In the Device Manager, I get the "Unknown Device" in the relevant USB port. Surely, I used all my ports to verify this issue.

As it appears, this only happens in Win7, not in previous versions of windows.

Can someone PLEASE help me get through this crisis ?
 

My Computer

Computer Manufacturer/Model Number
Lenovo ThinkCentre M51
OS
7
Welcome!

Try updating your USB and chipset drivers. Also try to find drivers for your hard drive.

Hope this helps,
~Jonathan
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Got it ..

Bad USB cable .....

Thanks man !
 

My Computer

Computer Manufacturer/Model Number
Lenovo ThinkCentre M51
OS
7
Sweet! That's not something I think of as often as I should.

Glad you got it working.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
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