external hdd slow, and getting errors

[duncanwg7]

hi
i recently reinstalled windows7, and now my storejet 1.5TB external
hdd is much slower, i can view/open nearly all my data except for a
few folders.
check it in crystal disk, got a caution for reallocated sector count
these folders i cannot delete either.

can you please tell me what is wrong? virus, dying drive or what?

thanks duncan

 

[Tekno Venus]

The disk is dying. BACKUP EVERYTHING ON THE DRIVE NOW. It could completly die any minute. If it's new, return it. If not, you'll have to replace it.

 

[duncanwg7]

dammit, if i format it?

 

[Tekno Venus]

Nope, the drive has physical issues inside. Backup and then you'll need to replace it. Sorry

Stephen

 

[Tekno Venus]

Take a look at this, it will tell you what crystal disk info is telling you. S.M.A.R.T. - Wikipedia, the free encyclopedia

Stephen