Solved Extreme drops in framerate on high end laptop

oollenbe

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Recently my laptop has been experiencing sudden rapid drops in fps, making most games near unplayable. This has only recently been occuring and i lack alot of computer knowledge so i havent found an easy fix by myself. When i first bought the laptop its could run most games on high graphic quality but its only gotten worse as time has gone by. all help greatly appreciated!

Computer specs are

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name ALEINWARE
System Manufacturer Alienware
System Model M14xR1
System Type x64-based PC
Processor Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz, 2201 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Alienware A08, 24/12/2011
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale Canada
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Aleinware\Oliver
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 11.7 GB
Total Virtual Memory 31.9 GB
Available Virtual Memory 26.1 GB
Page File Space 15.9 GB
Page File C:\pagefile.sys

(Sorry for shitty formatting)
 

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My Computer My Computer

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Windows 10 ProAMD Ryzen 5 2400G Processor with Radeon RX Ve...G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-P...2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
ive turned off most of my startup programs already. almost all games seem to be suffering from the framerate drop, none in-particular are running worse then all the other. im using IObit Malware fighter 2.3 if that helps.
 

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As long as you have IObit anything on your computer you are going to have problems.
Fixing your computer after removing IObit is still another problem.
 

My Computer My Computer

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Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
When was the last time you cleaned the vents?
 

My Computer My Computer

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Windows 10 Pro (x64)Intel Core i7-3930K (3.2GHz - 4.5GHz)4x Samsung 4GB PC3-12800 DDR3 (16GB 1600MHz)Nvidia Geforce GTX 690
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Alienware Aurora ALX R4
OS
Windows 10 Pro (x64)
CPU
Intel Core i7-3930K (3.2GHz - 4.5GHz)
Motherboard
Alienware Aurora-R4 x79
Memory
4x Samsung 4GB PC3-12800 DDR3 (16GB 1600MHz)
Graphics Card(s)
Nvidia Geforce GTX 690
Sound Card
SteelSeries Siberia Elite
Monitor(s) Displays
Dell UltraSharp U3011
Screen Resolution
2560x1600
Hard Drives
Samsung 850 Pro 256 GB, Seagate 1TB Desktop Hybrid HDD, 2x Western Digital 4TB Green HDD
PSU
875W Some Dell PSU <.<
Case
Alienware Aurora ALX
Cooling
Custom Liquid Cooling (EK CPU & GPU blocks) dual EK 480RAD
Keyboard
Logitech G710+ Mechanical
Mouse
Logitech G700s
Internet Speed
Verizon Fios (50 mbps average)
Other Info
Server: Intel NUC D54250WYK: i5-4250U, 16GB, 256 GB mSATA, Windows Server 2012 R2

My Computer My Computer

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Windows 7 Professional x64 Service Pack 1AMD Athlon X4 6456GB DDR3 1066Sapphire Radeon HD 5670 512MB GDDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion P7-1010
OS
Windows 7 Professional x64 Service Pack 1
CPU
AMD Athlon X4 645
Motherboard
Foxxcon N-Alvorix RS880
Memory
6GB DDR3 1066
Graphics Card(s)
Sapphire Radeon HD 5670 512MB GDDR5
Sound Card
Realtek Integrated Audio
Monitor(s) Displays
HP 2011x
Screen Resolution
1600x900
Hard Drives
1. Crucial M4 128GB SSD
2. 1TB Seagate Barracuda 7200.12 RPM
3. 1TB Western Digital Caviar Green 5400RPM
PSU
Seasonic S12 II Bronze 380 Watt
Case
HP OEM
Cooling
Coolermaster Heatsink, AVC Case Fan
Keyboard
HP OEM- Made by Chicony
Mouse
HP OEM- Made by Logitech
Internet Speed
20MBit Down/4 Up
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 10
+1 on the iobit. There software causes issues that are unbelievable sometimes. I label all there software scareware/spyware. I myself recommend replacing it and getting something like panda cloud free antivirus or avast.
 

My Computer My Computer

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Windows 10 ProAMD Ryzen 5 2400G Processor with Radeon RX Ve...G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-P...2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
wow thanks everyone so much im going ahead and doing a full un install of everything IObit. Are there any steps after i should take to making sure they havent killed my performance?
 

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Saskatchewan
wow thanks everyone so much im going ahead and doing a full un install of everything IObit. Are there any steps after i should take to making sure they havent killed my performance?

I am going to throw a lot of text at you. But if you read it, and take the time you will feel like you have a whole new pc.

After uninstalling anything iobit, restart your pc.

Everything should be much faster now. My below software I recommend you to use is very light and should not affect your performance that much. Report back and tell us what happens.

You might also be interested in this tutorial:

http://www.sevenforums.com/tutorials/11728-optimize-windows-7-a.html

I advise you to install and use the following Free security programs/solutions:

-Panda antivirus -You can only have 1 antivirus installed at a time, I recommend using this one and uninstalling what you are using now.

-Malwarebytes

-Superantispyware

-Unchecky

-Should I remove it

-Web of Trust

-Set up open dns

Run the first 3 listed and scan around once every 2 weeks. Make sure you update them before scanning. Unfortunately no program out there is a silver bullet-there is no one program to protect you entirely. So due to this, it is necessary to have a couple of products to help keep you safe on all fronts.

Panda Cloud Antivirus: Panda cloud AV is a great free program that uses the cloud (the internet) to scan your pc for threats. This antivirus works very well at detecting the newest threats, as well as some unknown ones that have not yet been discovered. For information on how to use it, the manual is located here.


Malwarebytes: This is a great program to use to scan your pc for malware that your antivirus might possibly miss or not look for. A guide on how to use it can be found here.

Superantispyware: This is a great second opinion scanner which will scan for spyware and other types of PUPS. (Potentially unwanted programs.)

Unchecky: is a program that aims to keep unwanted programs from entering your pc when installing a new program. Most programs give you the option of express install or custom install. When you do a regular install of most applications, they add toolbars and other unwanted items to your pc. If you choose the custom option however, you can avoid most of these unwanted programs by unchecking them and then clicking next. This program does this for you automatically. It removes the checkmarks so that when you click next and next your way through the install proccess, you do not get a bunch of junk on your system. Keep in mind though, this is how most people get unwanted spyware etc on there pc. When installing any new program, google it and see if it has good reviews. Then during the install don't just click next and rush through it. Take your time to read what is in front of you, and uncheck anything you do not want.

The best part about unchecky is it's a install and forget. It updates automatically. And works to prevent unnecessary programs from sneaking in during software installs.


Should I remove it: This is not a malware scanner. What it does is it looks at all of the installed programs on your PC and gives you a percentage % of how many people uninstall the software. If the percentage % is high, I would remove it as it is most likely not a good program. It also gives a ton of information about what the program does and how it behaves.

WOT: (web of trust) is a very helpful browser addon that works with all web browsers and helps you to avoid nasty sites that have been known to host malware and the like. It uses a rating system by users as well as there own internal site investigations to place websites into categories and mark whether or not they are safe. It is a good tool to help you avoid clicking on a bad link in the first place.

Open DNS: is a service that helps you block known malware sites before they even reach your PC entirely. It also can be configured to block adult sites, and filter out other web sites based on categories. All for free. Not only does it protect your computers, but other devices as well.

For more information, see here:

https://support.opendns.com/entries/26514730-Web-Content-Filtering-and-Security

If it looks to advanced for you, it actually isn't very hard to set up. See the very first link above (set up open dns) which will take you to the setup page. You do not need to create an account if you wish not to. There is a link in the bottom right hand corner to avoid making an account if you do not want it. They have directions on how to apply it to your computer, or your router so that every device on your network can be protected.


Making windows security better for you and anyone using your PC:


I also suggest using a standard user account in windows, and only using an admin account when you need to install software. If you have family members sharing your pc, create standard user accounts for them. See this link below on how to do so:

http://www.sevenforums.com/tutorials/181024-user-account-create.html

When using a standard account and you make a change or install a program that affects the whole system, UAC will prompt you to continue. Make sure the setting or program you are tying to install is listed, then click yes to continue. If you are just browsing the web and the prompt appears with a program you have not heard of, or do not know what it is, it is much safer to click no then yes. No will block the action, and if you were trying to do something, you can always start it again and choose yes.

UAC makes this easy, see here:

What is user account control (UAC)?

I also suggest choosing always notify for UAC:

What are User Account Control settings?

I also recommend that you use bleeping computers suggestions which can be found here:

How to keep your computer safe online

So how Did I get Infected?


Those are my recommendations to you, and I Highly suggest you follow them. Should you have any questions, post back.

Do not feel like you need to do everything above, if your computer knowledge is limited do what you are able and feel comfortable doing. If you read all the instructions though you should be able to do it yourself.

With the solution provided above, your risk of malware infection drops considerably.
 

My Computer My Computer

At a glance

Windows 10 ProAMD Ryzen 5 2400G Processor with Radeon RX Ve...G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-P...2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
super appreciate the lengthy post. i went ahead and installed almost all the programs listed, ran a full defrag, CCleaner and malware sweep and just rebooted my computer. noticing a good 10+ fps from what was going on before. Any other programs or software i should or shouldnt be using that would affect my computer preformance? if its a helpful sidenote, i notice some frame delay outside of games too, though very minimal.
 

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A small suggestion.
I have PM andrew129260 and he has no problem with my suggestion and asked me to post it.

I would do this next. It checks and repairs Windows 7 System Files if it can.

I hate to see you go through all those good suggestion and find out when done Window System files are messed up.

This tutorial by Brink will guide you through it.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Let us know the results of the scan.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
super appreciate the lengthy post. i went ahead and installed almost all the programs listed, ran a full defrag, CCleaner and malware sweep and just rebooted my computer. noticing a good 10+ fps from what was going on before. Any other programs or software i should or shouldnt be using that would affect my computer preformance? if its a helpful sidenote, i notice some frame delay outside of games too, though very minimal.

Glad to hear it, make sure you check out every blue link. I know it is easy to slip past reading something when there is so much text. Reading through it all carefully when you have a lot of free time will help. Especially the optimize windows 7 tutorial. That tutorial walks you through everything performance wise that you can tweak safely.

Also suggest doing what Layback Bear posted above. :)
 

My Computer My Computer

At a glance

Windows 10 ProAMD Ryzen 5 2400G Processor with Radeon RX Ve...G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-P...2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
alright to i went ahead and ran the command to check if anything was wrong with my files and thankfully were all good on that end. after re starting my computer i notice some increase in fps, but still way less than i was getting with my initial purchase of the laptop. any other pieces of advice are appreciated.
 

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Computer type
PC/Desktop
OS
Saskatchewan
Do I understand that you ran sfc /scannow and it found problems?

If so complete andrew129260 post #8 and post requested logs.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
alright so new development. i can run games totally fine for the first 10ish minutes and then my fps just shits the bed super hard. i go from 60+ fps to like 5. Anything like this happen to anyone else?
 

My Computer My Computer

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Saskatchewan
Computer type
PC/Desktop
OS
Saskatchewan
super appreciate the lengthy post. i went ahead and installed almost all the programs listed, ran a full defrag, CCleaner and malware sweep and just rebooted my computer. noticing a good 10+ fps from what was going on before. Any other programs or software i should or shouldnt be using that would affect my computer preformance? if its a helpful sidenote, i notice some frame delay outside of games too, though very minimal.
Have you updated your graphics card drivers?
 

My Computer My Computer

At a glance

Windows 7 Professional x64 Service Pack 1AMD Athlon X4 6456GB DDR3 1066Sapphire Radeon HD 5670 512MB GDDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion P7-1010
OS
Windows 7 Professional x64 Service Pack 1
CPU
AMD Athlon X4 645
Motherboard
Foxxcon N-Alvorix RS880
Memory
6GB DDR3 1066
Graphics Card(s)
Sapphire Radeon HD 5670 512MB GDDR5
Sound Card
Realtek Integrated Audio
Monitor(s) Displays
HP 2011x
Screen Resolution
1600x900
Hard Drives
1. Crucial M4 128GB SSD
2. 1TB Seagate Barracuda 7200.12 RPM
3. 1TB Western Digital Caviar Green 5400RPM
PSU
Seasonic S12 II Bronze 380 Watt
Case
HP OEM
Cooling
Coolermaster Heatsink, AVC Case Fan
Keyboard
HP OEM- Made by Chicony
Mouse
HP OEM- Made by Logitech
Internet Speed
20MBit Down/4 Up
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 10
how would i go about that? i have nvidia geforce experience which is supposed to do it for you. Is their a more certain way i have all my graphics cards updated?
 

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OS
Saskatchewan
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