Facebook trojan

[Rose1]

I need a trojan remover. I have AVAST. I went to my Facebook and went to a help group to ask a question about facebook and first time today I get a Trojan blocked on that group.

 

[Barman58]

If the message you received was from Avast then you probably do not need a trojan removal program as avast has done it's job and prevented the trojan on the Facebook page or app from infecting your system.

If you are saying that Avast failed to prevent the download of the trojan then we will need more information to formulate a solution, starting with the name of the trojan

 

[Orbital Shark]

Hi,

The best thing you can do is to run MalwareBytes and see if it comes up with anything.

As so many FB accounts get hacked you may want to change your E-Mail & Password using the 'Account Settings'. This would involve getting a new E-Mail account but would give the piece of mind that once again only you know the details.


OS

 

[Rose1]

If the message you received was from Avast then you probably do not need a trojan removal program as avast has done it's job and prevented the trojan on the Facebook page or app from infecting your system.

If you are saying that Avast failed to prevent the download of the trojan then we will need more information to formulate a solution, starting with the name of the trojan

Yes its a message that pops up on the right hand bottom of the page as trojan horse blocked. So, I shouldn't go to that group anymore then?

 

[Barman58]

I wouldn't . I'm not sure of the procedure to report this trojan to facebook or, given their record on security, if reporting it would be effective.

The trojan could be linked to a particular post on FB or the group as a whole, so I would definitely avoid the group until something is done at their end to protect against the threat.

You may also want to perform a full avast scan on your system to confirm that nothing else has got onto your system, just to be sure

 

[Orbital Shark]

If that's the case then Avast is blocking it but i'd be wary of the group.

 

[Jacee]

Yes its a message that pops up on the right hand bottom of the page as trojan horse blocked

Have you told Avast to quarantine the Trojan?

 

[Rose1]

Yes its a message that pops up on the right hand bottom of the page as trojan horse blocked

Have you told Avast to quarantine the Trojan?

No I haven't? It is not in the virus chest.

 

[SledgeDG]

Open Avast go to maintenance and check if it's in the "Virus chest" if so, you're safe.


You could still run MalwareBytes, that Orbital Shark recommended...just to be sure

-DG

 

[Rose1]

Open Avast go to maintenance and check if it's in the "Virus chest" if so, you're safe.
View attachment 119861

You could still run MalwareBytes, that Orbital Shark recommended...just to be sure

-DG

Its not in there.

 

[Phone Man]

Would it be in the chest if it was blocked? Seems to me it would only be in the chest after it was on the system and then it was found.

Jim

 

[SledgeDG]

Of course you're right, PhoneMan..my bad.
In the chest you usually find, what was missed in real time and has been discovered through a system scan.
If a threat is discovered real time the whole action simply is blocked. I get those pop ups several times a day.
Basically it's like with all AV programs, as long as you get a response, a potential threat has been detected.
That's why it is important, to read (and understand) those pop ups since they usually contain further information about the actions taken.
A very positive example (in my eyes) was the Commodo Firewall (before it got bundled in with an AV) where the pop up explicitly told you what has been done. Ending with the phrase "No further action necessary"

-DG