Factory Reset Disk for HP

[121699]

Hello,

On my HP Windows 7 Home Premium x64 bit I have been having troubles booting it saying Bootmgr is missing ect. Since I already have everything backed up I wish to factory restore the computer. But since I can't boot the computer because of these errors I need a disk, and my computer came with none. The only thing I can load atm is Windows 7 recovery disk, but it has no options to fully factory reset. If anyone can help me find a download to a Windows 7 Home Premium x64 bit factory reset disc I can burn on my blank disc, I would be very much obliged.

Update: I tried to use the HP website but I couldn't find any disk.

 

[Brink]

Hello 121699, and welcome to Seven Forums.

If you have not already tried, you might see if the tutorial below may be able to help fix the "Bootmgr is missing" message.

http://www.sevenforums.com/tutorials/104341-bootmgr-missing-fix.html

Hope this helps,
Shawn

 

[121699]

Thanks, but I have already tried that with no results. I am just looking to factory reset my computer.

 

[Bare Foot Kid]

Hello 121699, welcome to Sven Forums.


With the PC off, start the PC and immeditaly start tapping the F11 key to get the the HP factory recovery manager, that should work for you to reset the factory.

 

[121699]

No, it doesn't work. It probaly hast to do with the error at startup(No bootmgr). None of the starting F10 F11 F12 ect works. I need a disk.

 

[Brink]

121699,

If you like, you could use the tutorial below to do a clean install of your factory OEM Windows 7, but you will no longer have any of the other software that came bundled with the computer. It includes steps on how to download a Windows 7 ISO to use to create a bootable installation DVD/USB to install Window 7 with.

http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html
​

If you need the bundled software, and/or would like to order a replacment set of recovery discs from HP, then the link below from HP can help show you how to. You'll just need to scroll down a bit until your see the "Ordering recovery disc....." sections.

HP PCs - Looking for Recovery Discs? - bph07143 - HP Business Support Center
​

 

[121699]

I'm going to download it overnight but I think it will work thanks . If it does I'll update you

 

[121699]

DVD says DVD drive is still trying to read the disk and USB says it didn't download the boot-able exponent at the end of the download on the 2nd step burning the disk

 

[gregrocker]

Confirm the ISO is intact and complete or download another, then burn to DVD using ImgBurn - Free software downloads and software reviews - CNET Download.com at 4x speed: How to create a Windows Vista / 7 installation disc (bootable) using ImgBurn - Guides - ImgBurn Support Forum

Or write to flash stick alternatively using Universal USB Installer with Win7 in dropdown menu.

 

[121699]

I have downloaded the ImgBurn software, and inserted my disk. After a couple minutes on the bottom bar it says:
Device not ready (The request could not be performed because of an I/O device error.)

The "Universal USB Installer" confuses me. I already have a USB installed with the ISO file, using the file you gave on your guide. However, when finished it says it didn't install the material required to open on the computers boot.

 

[gregrocker]

This means the DVD or the DVD drive is bad. Try another batch of DVD's.

Since the MS Download tool doesn't complete writing the flash stick, try the alternative I gave you.

 

[121699]

I tried the USB instillation, it doesn't start on boot so I can't use it.

 

[gregrocker]

Did the MS tool write the flash stick completely?

Did you try booting the stick by tapping the one-time HP F9 boot menu key at boot, then select the USB flash stick listed under USB, Removable, or HD's? You may need to click on an entry to have it expand to show the flash stick.

 

[121699]

I'll try what you suggested right now.