Solved Faulty hardware cannot boot

thecake124

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I have recently built a new computer and it has been working fine for a couple days until one day while trying to boot up i got a BSOD. upon further investigation i found that i could not boot into safe mode, into system recovery, or from my windows dvd, they all resulted in a BSOD. I have been getting 3 different types of BSOD "bad pool header" "Irql not less or equal" and "page fault in nonpaged area."

All of these seemed to point to faulty ram, so i ordered new RAM. Turns out thats not the issue. So what else could be causing these errors and how would i find out?
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Home premium 64 bit
CPU
I5-3570k
Motherboard
Gigabyte GA-z77x-up4 TH
Memory
Corsair vengeance 8GB
Graphics Card(s)
Evga Gtx 670
Hard Drives
adata 256GB ssd
PSU
Corsair HX-850W
Case
Corsair obsidian 650D
Internet Speed
100Mb
Mate nice machine specs - but did the machine come with the install disk?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
If you mean the windows install disk, yes i bought it with the rest of my components. And thank you it was nice, when it worked :/
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Home premium 64 bit
CPU
I5-3570k
Motherboard
Gigabyte GA-z77x-up4 TH
Memory
Corsair vengeance 8GB
Graphics Card(s)
Evga Gtx 670
Hard Drives
adata 256GB ssd
PSU
Corsair HX-850W
Case
Corsair obsidian 650D
Internet Speed
100Mb
Ooops sorry my friend I read that as bought :o

Now if yoyu haven't got a lot of data on that drive personanlly I would be doing a reinstall.

Now it won't boot to the disk so have you got access to another machine to clean that drive? by that I mean to wipe it of everything and then align it as is recommended for SSD's?

If you do you can do that by attaching the drive to the other machine by installing th drive into it or use one of those USB gadgets and use either the DISKPART feature or the wipe in Partition Wizard.

Partition Manager Server, server partition manager and partition magic server for Windows Server 2000/2003/2008. Server Partition software for Windows Server and None-Server partitions < freeware and very handy tool to keep.

or http://www.sevenforums.com/tutorials/113967-ssd-alignment.html < clean in this will wipe the drive - clean all will take longer but just clean will be ok. This also sets the SSD up for optimum use.

If you go down that track after you have got the machine set with security etc do this http://www.sevenforums.com/tutorials/11728-optimize-windows-7-a.html?filter[2]=Performance Maintenance < an absolute must.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
I can do that but one quick question before i go through the trouble, wouldn't not being able to boot from my windows CD effectively rule out the ssd as being the problem?
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Home premium 64 bit
CPU
I5-3570k
Motherboard
Gigabyte GA-z77x-up4 TH
Memory
Corsair vengeance 8GB
Graphics Card(s)
Evga Gtx 670
Hard Drives
adata 256GB ssd
PSU
Corsair HX-850W
Case
Corsair obsidian 650D
Internet Speed
100Mb
It is possible I suppose that the DVD is corrupt but unlikely.

Maybe run a CD cleaner through the opto before to rule out dirt on the lens - sounds a bit preschool but it could be something as simple as that.

Now the other thing is I am going to suggest is to put the OS CD into the other machine and then see what is on it - see my pic it should have the same files as mine
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Have you tried to reset CMOS? How To Clear CMOS (Reset BIOS). Then try to boot into BIOS, set optimized defaults with the DVD as 1st boot device and SSD as second device. Set the bios to AHCI, save and exit. If you are going to try a clean install, put the Installation DVD in the drive before you save and exit. A clean command with diskpart is all that is necessary. I never run the 'clean all' on my SSDs. The fact that it will not boot from the SSD leaves me with a concern about bios, unless it will not POST. I assume it will post, correct?

When setting the boot order, you will see whether bios can 'see' the SSD and the DVD.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Yes i have reset the BIOS to defaults, and i cleaned my ssd. both didn't work. And yes it does post, but whenever it starts to load something, whether it be windows normally, safe mode, recovery, or from windows CD, it BSODs with one of the three errors in my original post. So i cant do a install of windows onto my "clean" disk because i get BSOD when booting from Windows CD.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Home premium 64 bit
CPU
I5-3570k
Motherboard
Gigabyte GA-z77x-up4 TH
Memory
Corsair vengeance 8GB
Graphics Card(s)
Evga Gtx 670
Hard Drives
adata 256GB ssd
PSU
Corsair HX-850W
Case
Corsair obsidian 650D
Internet Speed
100Mb
Now you did say you changed the memory but just to make absolutely sure is there a chance you make a memtest disk and run that for a while?

Also I suspect maybe the mobo has gone south mate:(

Memtest86+ - Advanced Memory Diagnostic Tool
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
When you first installed Windows, did you install from the driver DVD or download from Gigabyte? Have you flashed the bios to the latest version? Do you have the Msata installed? Recheck your installation, make sure all standoffs are installed and that there are no standoffs installed that do not line up with the holes on the board. Make sure all power connections are completely installed and fully seated, especially the 24 pin and the 12v ATX 8 pin connection. Can you RMA the board to the vendor or do you have to go through Gigabyte? If so how long do you have to RMA it?
As a last resort, you can re flash the bios to the latest version downloaded from Gigabyte here. From that link, you can also download the latest drivers. I believe your board has a dual bios. If that is so, switch bioses, set optimized defaults and try it that way. Make sure your SSD in plugged into sata port 0 or 1, controlled by the Intel Chipset. If there are any diagnostic leds on the board or diagnostic lights, what are they telling you. I know, a lot of questions, but.... I would also recommend John's suggestion and try to run memtest86+ from a usb stick. You can burn the ISO of Memtest86+ to USB using Pendrive Linux universal USB installer.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Hum that is a thought Steve a faulty or intermittent ground from the board to the back plate?

Perhaps it might be an idea to reseat all the onboard stuff too?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
I ran memtest when i first had the problems and it failed which is why i got new ram but that didnt work. Ill pull the mobo out and make sure theres no unnecessary standoffs installed. I still got 14 days left to rma to newegg i guess ill do that if i dont find anything wrong with the way it was installed. Thanks guys +1 rep and i call this solved... for now
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Home premium 64 bit
CPU
I5-3570k
Motherboard
Gigabyte GA-z77x-up4 TH
Memory
Corsair vengeance 8GB
Graphics Card(s)
Evga Gtx 670
Hard Drives
adata 256GB ssd
PSU
Corsair HX-850W
Case
Corsair obsidian 650D
Internet Speed
100Mb
Well, if you can't pass memtest, that could be your problem. Bad ram can cause all types of problems. You need to test it and find out if it is the ram itself or bad dimm slots.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Pretty sure its the mobo if 2 sets of ram failed.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Home premium 64 bit
CPU
I5-3570k
Motherboard
Gigabyte GA-z77x-up4 TH
Memory
Corsair vengeance 8GB
Graphics Card(s)
Evga Gtx 670
Hard Drives
adata 256GB ssd
PSU
Corsair HX-850W
Case
Corsair obsidian 650D
Internet Speed
100Mb
Hum cake if you do whip it out - the board LOL!! just have a check for any obvious "dry joints". You can check those out by just looking at them and them gently move the above board components to see if the connections below move.

Also check for any signs of scorching - blown caps - because it's new doesn't negate it from those. Perhaps even a very close check of the DIMM slots with a magnifying glass may show up something.
Gently take out the CPU and reseat that in fact anything that can be taken out and reseated for that matter.

I suppose it wouldn't hurt to check out the volts on the PSU while you are at it again anything is possible.

You have nothing to lose form just checking eh? :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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