files and directories missing when trying to open from a program

[marc92040]

So, I can see all my files and directores when i open windows explorer.

if i try to open a file from within any program word, excel, solidworks, etc... all directories appear empty. if i type the full path in the search bar i can open the file from within the program.

tried rebooting, ran a system check, antivirus can , malware scan with nothing found

any ideas???

 

[andrew129260]

Could you post a screenshot or use problems steps recorder to show whats going on?

http://www.sevenforums.com/tutorials/2022-problem-steps-recorder.html

 

[Ztruker]

Most likely the program is looking for files of a specific type (file extension), like .doc or .docx, .xls, etc. See what the Files of type dropdown. For instance, Microsoft Word: