Files disappear after download

[punisher8021]

I have windows 7 64 bit, and some programs and software I download work, others seem to disappear and can not be found after download. Even in complete search.

 

[brady]

Are you using 2 different browsers? Are you prompted for where you want this downloaded file to go?

 

[punisher8021]

I have 2 different browsers but I only use firefox. I know where the file goes, but after I run the install and complete it, some times the program cannot be found.

 

[brady]

ok so it's the program and not the downloaded file? And when you say program, do you mean the "desktop shortcut" or start menu icon?

 

[D3ftOn3Z]

When you're installing a software,it will prompt you to create a shortcut on your desktop or start menu. Did you skip that process?

Try to navigate your explorer to C:/Windows/ProgramFiles or C:/Windows/ProgramFiles(x86)

Search your programs there.

Then create a shortcut of your newly installed software on your desktop.

 

[punisher8021]

When I say program, it's both. DirectX doesn't seem to be installing, some programs give a 'something.dll is missing', others just say, 'file cannot be found, please browse for it' and I browse for it but some of the files are missing.

Edit- DirectX seems to be working now after another reinstall, now it's just a program called pinnacle game profiler that seems to go missing no matter how many reinstalls! Even in the x86 program files the main file is missing.

 

[brady]

Has this always been the case or is this a recent event?

 

[D3ftOn3Z]

Try reinstalling your program. See if the issue persists.

 

[jfar]

Hi, do you need this pinnacle game profiler, or is it something that was pre installed when you got the machine.

 

[D3ftOn3Z]

What version of Pinnacle game profiler you installed?The latest version is 4.9.

Take note that previous versions are not compatible with Win 7.

 

[punisher8021]

I'm not sure, just whatever one on the homepage of the website today. I'll try another reinstall.

 

[D3ftOn3Z]

Here's a link to latest version of that program.

Download Pinnacle Game Profiler 4.9 Free Trial - Emulate keyboard & mouse with game controller - add joystick support to any game - Softpedia

 

[punisher8021]

I just downloaded from the website, it should be the most updated

 

[D3ftOn3Z]

I just downloaded from the website, it should be the most updated

Installed it back already? Problem still persists?

 

[chev65]

You might try typing sfc/scannow typed into the command prompt run as admin to get those files back in place.

 

[punisher8021]

I'm thinking that it may be my antivirus that keeps deleting it, I'm adding the program into my safe files.

 

[jfar]

Have you checked the Download folder to see if they are there.

 

[Frostmourne]

The antivirus isn't sloppy AVG is it? Uninstall it with a removal tool and install Microsoft Security Essentials.

 

[Thewiseone]

Hello there i found solution to this so i though i should register and tell all of you how to solve this.

In my case it was all becouse of my antivirus software. I was using nod32 antivirus program. Also i found some usefull info about this in vista operating system, people told that problem was about AVG antivirus (in vista). And now my nod32 licence ended and somehow the antivirus blocked everything. I couldnt save doanloaded files they would disappear, tried system restore, but nothing happend.. So i uninstaled my nod32.. it helpt as a charm, now i can download files like before.

I think this problem is coused by voriouse anitivirus systems. Vista problem said about AVG problem, my win7 had the same problem becous of nod32..