Film Scanner and Printer Not Working

ColColt

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204
Location
E. TN
Today I thought I'd do some film scanning with my six week old Epson V600 scanner. It powered up with the green light but the usual blue light didn't come on. I checked connections and all was well. I put in a ticket to Epson.

Some thirty minutes later I needed to print a document on line, turned on my Epson WF-2530 printer and now it doesn't work. Both are connected to separate USB ports, one in back and the other in front since I ran out of ports in the back.

It's beginning to sound like a computer problem more than a device problem as both were working yesterday. Both devices are connected to my vista computer and I thought I'd ask you guys since there is no Vista forum anymore. I hate to lug both printer and scanner upstairs where my Window 7 computer is as I'd have to do all that set up and software load, etc. Any ideas where the problem may be?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 8700
OS
Windows 7(64) Home Premium
Memory
8GB
Graphics Card(s)
NVIDIA GeForce GT 720 1GB DDR3
Monitor(s) Displays
Dell U2412M
Screen Resolution
1920x1200
Hard Drives
1TB 7200 RPM SATA Hard Drive 6.0 Gb/s
Keyboard
Wireless
Mouse
Wireless
Antivirus
avast
Browser
Firefox
Other Info
Logitech Z323 Speakers
First step should be to check that the USB Ports are working with other Devices ...

Seems you are not using a USB hub for connection ? ...


If you could also please Post the System Information for the Computer ... That would be of help ...
 

My Computer My Computer

Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
The ports used are the same I've used for months. Like most things that can be solved by a reboot it appears this was one of those instances. I restarted, walked outside about 20 minutes with my dog, came back in expecting the restart and all icons, etc on the screen. All I saw was a series of blue/green horizontal lines on the monitor. I thought for sure my HDD had went belly up so, I shut down for about a minute, restarted and both the printer and scanner was working again. No idea what caused the problems. Sometimes I think these updates from avast and Microsoft cause at least part of them.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 8700
OS
Windows 7(64) Home Premium
Memory
8GB
Graphics Card(s)
NVIDIA GeForce GT 720 1GB DDR3
Monitor(s) Displays
Dell U2412M
Screen Resolution
1920x1200
Hard Drives
1TB 7200 RPM SATA Hard Drive 6.0 Gb/s
Keyboard
Wireless
Mouse
Wireless
Antivirus
avast
Browser
Firefox
Other Info
Logitech Z323 Speakers
Updates can cause problems , I always use a spare System for testing though I know that is not as possible for everyone to do ..

The main thing is you got the issue sorted ...
 

My Computer My Computer

Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
Yes, and all seems well so far today with the exception of getting Mail System Delivery notifications to people or places I never sent email but; that's another issue.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 8700
OS
Windows 7(64) Home Premium
Memory
8GB
Graphics Card(s)
NVIDIA GeForce GT 720 1GB DDR3
Monitor(s) Displays
Dell U2412M
Screen Resolution
1920x1200
Hard Drives
1TB 7200 RPM SATA Hard Drive 6.0 Gb/s
Keyboard
Wireless
Mouse
Wireless
Antivirus
avast
Browser
Firefox
Other Info
Logitech Z323 Speakers
If you have another issue you can always start a new Thread ...
 

My Computer My Computer

Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
Yes, thanks.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 8700
OS
Windows 7(64) Home Premium
Memory
8GB
Graphics Card(s)
NVIDIA GeForce GT 720 1GB DDR3
Monitor(s) Displays
Dell U2412M
Screen Resolution
1920x1200
Hard Drives
1TB 7200 RPM SATA Hard Drive 6.0 Gb/s
Keyboard
Wireless
Mouse
Wireless
Antivirus
avast
Browser
Firefox
Other Info
Logitech Z323 Speakers
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