Solved firefox

[keviny6]

tried to download fire fox and cant get past where it says open , so I saved it --no problems saving but when I go to install it asks for what program I want to use
fire fox was on this laptop before.

 

[UsernameIssues]

Please follow these steps to show extensions:
http://www.sevenforums.com/tutorials/10570-file-extensions-hide-show.html
Then tell us what the file extension is on the item that you downloaded/saved.

 

[keviny6]

fire fox

it says vista ---will it work on windows 7

 

[UsernameIssues]

You have a file named something.vista?

Shouldn't the file be named something.exe?

 

[Roderunner]

Hi keviny6, if you open FF, click 'Help' then About firefox, it will get updated.

 

[b0bl335wa993r]

just go the download page and click on the download button. You'll get a .exe file, double click on the file and follow the on screen instructions

 

[UsernameIssues]

tried to download fire fox and cant get past where it says open , so I saved it --no problems saving but when I go to install it asks for what program I want to use
fire fox was on this laptop before.

Hi keviny6, if you open FF, click 'Help' then About firefox, it will get updated.

I took that to mean that Firefox is no longer on the laptop...
...that Firefox had been uninstalled.
Let's hope...
...that it is still there
...that the OP can find/start it
...and that it will update as you indicated.


If not, then I suggest that the OP get Firefox from here:
Download Firefox 27.0 - FileHippo.com


If the download does not start...
...click on the download arrow.


If you do see the Run/Save/Cancel box...
...then click on the triangle beside the Save option
...select Save as

...and save the file to your desktop.

Try running the installation from there.

 

[keviny6]

thank you

 

[UsernameIssues]

thank you

Were you able to get it installed?

I just noticed that there is a 27.0.1:
Download Firefox 27.0.1 - FileHippo.com

But Firefox should update itself to that version.

 

[UsernameIssues]

Never mind. I have my answer:

http://www.sevenforums.com/browsers-mail/322037-downloading-programs.html

:-(

 

[keviny6]

if it was only fire fox !!!- but its all programs , just can't get any.
tried system restore--twice --failed to improve. then I tried a free one and all I got was the add on that came with it , even though it said download successful

 

[DavidE]

if it was only fire fox !!!- but its all programs , just can't get any.
tried system restore--twice --failed to improve. then I tried a free one and all I got was the add on that came with it , even though it said download successful

If I had an issue like this, I'd be concerned with malware as the cause.
You might want to ask for help in System Security - Windows 7 Help Forums , and include a link to this thread.

 

[keviny6]

problem solved by doing a series of system restore, eventualy I found one that worked - thanks all for suggestions