Solved Firewall opening error

[CheeseJam]

Hi.

When I go to control panel>windows firewall>advanced settings I get the following error:

"There was an error opening the windows firewall with advanced security snap-in." It then says I do not have the correct security permissions, even though I am an administrator account.

How do I fix this problem? I have Googled this problem, but I have had little success with any of the solutions found. Any help would be appreciated, thanks!

 

[VistaKing]

Farbar Service Scanner

Click here :ar: Farbar Service Scanner to DOWNLOAD

Place the file onto your desktop

Right click on FSS.exe select

Place a check mark next to the following options

• Internet Services
• Windows Firewall
• System Restore
• Security Center
• Windows Update
• Windows Defender

Press the Scan button

Farbar Service Scanner will create a log, called FSS.txt, on the Desktop. Upload the FSS.txt with your reply

 

[CheeseJam]

Thanks for the fast response! I attached the log.

 

[VistaKing]

Open Notepad . Inside notepad paste the highlighted text below


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellServiceObjects\{F56F6FDD-AA9D-4618-A949-C1B91AF43B1A}]
"AutoStart"=""


Click on File ===> Save As

File Name : ActionCenterIcon.reg

Save as type: All Files

and save it to your Desktop .


Right click the ActionCenterIcon.reg file and Select Merge and then reboot your machine

Then run

Farbar Recovery Scan Tool

64-Bit Version OS Farbar Recovery Scan Tool x64 <===== Download Link

Drag the FRST64.exe from the Downloads folder to your Desktop

Right click on FRST64.exe and choose

When the tool opens click Yes on the disclaimer window .

Press Scan button.

FRST will let you know when the scan is complete and has written the FRST.txt to file

   Note

The first time Farbar Recovery Scan Tool is run, it makes also another log Addition.txt

Please upload both logs in your reply.(FRST.txt and Addition.txt)

:note: FRST.txt and Addition.txt will be on the Desktop :note:

Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .

 

[CheeseJam]

I really appreciate your help. I attached the logs to this post.

 

[VistaKing]

Open Notepad .

Click on rb: type in Notepad inside

press ENTER. Inside Notepad paste the highlighted text below


start
HKCU\...\Run: [Tonido] - "C:\Users\Robert\AppData\Roaming\Tonido\launcher.exe" /nobrowser [x]
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - No File
Winsock: Catalog5 01 %SystemRoot%\System32\mswsock.dll [232448] (Microsoft Corporation) ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
Winsock: Catalog5-x64 01 mswsock.dll File Not found (Microsoft Corporation) ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
Winsock: Catalog5-x64 05 mswsock.dll File Not found (Microsoft Corporation) ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"
R2 Synergy; D:\Programs\Synergy\synergyd.exe [423424 2013-05-02] ()
S4 PDMWorks Workgroup Server; D:\Programs\SolidWorks\Vault\pdmwService.exe [x]
S2 SplashtopRemoteService; "C:\Program Files (x86)\Splashtop\Splashtop Remote\Server\SRService.exe" [x]
S2 SSUService; C:\Program Files (x86)\Splashtop\Splashtop Software Updater\SSUService.exe [x]
S2 VC10SecS; C:\Program Files (x86)\Virtual CD v10\System\VC10SecS.exe [x]
S1 ASMIO; \??\C:\Users\Robert\AppData\Local\Temp\7zS962.tmp\20120109_FWUpg1130\AsmIo64.sys [x]
S3 cpuz135; \??\C:\windows\TEMP\cpuz135\cpuz135_x64.sys [x]
S3 EagleX64; \??\C:\windows\system32\drivers\EagleX64.sys [x]
S3 easytether; system32\DRIVERS\easytthr.sys [x]
S3 SBIOSIO; \??\C:\Users\Robert\AppData\Local\Temp\__Samsung_Update\SBIOSIO64.sys [x]
C:\Users\Robert\AppData\Local\Temp\MP3_Launcher_1_27_0_0.exe
C:\Users\Robert\AppData\Local\Temp\~nsu.tmp\Au_.exe
C:\Users\Robert\AppData\Local\Temp\jna-Robert\jna3699154122821385069.dll
C:\Users\Robert\AppData\Local\Temp\jna-Robert\jna3699154122821385069.dll.x
end


Click on File > Save As

File Name : Fixlist.txt

Save as type : All Files

Location : Desktop

Click on the Save button . Close Notepad

Open FRST.exe again Click on the [Fix] button . Once done it will create a new log called Fix log . UPload the log with your reply

AdwCleaner

Click here AdwCleaner

:ar: Click on Download Now button

:ar: Save to the Desktop

:ar: Right-click on AdwCleaner.exe and choose

:ar: Click the Scan button then click on Clean button

   Note

The log file is at C:\AdwCleaner

Junkware Removal Toolkit

Click here Junkware Removal Tool to download

Drag the JRT.exe from the Downloads folder to your Desktop

Right click JRT.exe and choose

Once done upload the JRT.txt file

Upload these logs

• Fixlog.txt
• AdwCleaner[n].txt
• JRT.txt

 

[CheeseJam]

Thanks. Here's the logs. I did not get a log named "AdwCleaner[n].txt". I did get two other similar named logs, I attached both. "AdwCleaner[S0].txt" is the log that popped up after the AdwCleaner scan, so I assume that's the one you want.

 

[VistaKing]

[n] the n means Number .

 

[VistaKing]

Malwarebytes

Download Link :ar: MalwareBytes

When the installation is done uncheck Enable free trial of Malwarebytes (see image below )

Update the definitions and do a full scan

:ar: On the Scanner tab:
Make sure the "Perform Full Scan" option is selected.
Then click on the Scan button.
:ar: If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
:ar: The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
:ar: When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
:ar: Click OK to close the message box and continue with the removal process.
:ar: Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
:ar: Make sure that everything is checked, and click Remove Selected.
:ar: When removal is completed, a log report will open in Notepad.
:ar: The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
:ar: Copy and paste the contents of that report in your next reply and exit MBAM.

Log looks like this : mbam-log-yyyy-mm-dd

Log located : C:\Users\{Your UserName}\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs or C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Logs


Download

HitManPro

64-Bit Version OS :ar: HitmanPro_x64

32-Bit Version OS :ar: HitmanPro

:ar: Save to the Desktop

:ar: Right click on HitmanPro.exe and choose

:ar: When HitmanPro opens up click on Settings uncheck Scan for tracking cookies . Click on OK . Then click on the Next button

:ar: Click on No, I only want to perform a one-time scan to check this computer on the Setup page . Click Next once done .

:ar: Let it scan the PC once its done Click Next

:ar: Click Activate free license to start the free 30 days trial and remove all the malicious files from your computer then click Next

Upload the log . Locate in C:\ ProgramData\Hitman Pro\Logs

 

[CheeseJam]

Here is the MalwareBytes log, the other scan is still running.

 

[VistaKing]

After the HitmanPro completes . Run the following

Scan on one Browser . Either

or on

or

On

Hold down Control and click on ESET Online Scanner to open ESET OnlineScan in a new window
Click the

button
Check YES, I accept the Terms of Use.
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
° Scan potentially unwanted applications
° Scan for potentially unsafe applications
° Enable Anti-Stealth technology
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.


On

or

Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
Right click on

choose

on your desktop
Check YES, I accept the Terms of Use.
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
° Scan potentially unwanted applications
° Scan for potentially unsafe applications
° Enable Anti-Stealth technology
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.

 

[CheeseJam]

Here is the Hitman log.

 

[VistaKing]

Run these before the Eset if you haven't ran it yet .

AdwCleaner

Click here AdwCleaner

:ar: Click on Download Now button

:ar: Save to the Desktop

:ar: Right-click on AdwCleaner.exe and choose

:ar: Click the Scan button then press the Clean button

:ar: Upload the AdwCleaner[Rn].txt in your reply.

   Note

The log file is at C:\AdwCleaner

Junkware Removal Toolkit

Click here Junkware Removal Tool to download

Drag the JRT.exe from the Downloads folder to your Desktop

Right click JRT.exe and choose

Once done upload the JRT.txt file

 

[CheeseJam]

Sorry it's already running. Should I run those after?

 

[VistaKing]

Yes please . After the Eset Scan

 

[CheeseJam]

Sorry, that ESET scan took like 5 hours, here are all of the logs:

 

[VistaKing]

How's it running ?

 

[CheeseJam]

I still have the initial error posted in my first post. My computer has been running fine this whole time, I just need to access the advanced setting of my firewall.

 

[VistaKing]

Download CKScanner by askey127 below

• Download link :ar: CKScanner
• Save it to your Desktop
• Right-click CKScanner.exe select
  
• Click Search For Files
• When the cursor hourglass disappears, click Save List To File
• A message box will verify the file saved
• Upload CKFiles.txt in your next reply

 

[CheeseJam]

Here you go.