Fixing a laptop, "windows.old" folder

Ramzy

New member
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Customer dropped off a laptop telling me that his Windows upgrade had failed.

It's a new HP DV6 that had Vista pre-installed on it.

I've taken a look at it, and there's a "Windows.old" folder on the root of C:, which is of course a back up of all his data.

There's also a batch file inside the folder with the following inside of it:
"REM Dummy file for NTVDM"

I'm wondering if there's a way to "continue" the upgrade / merging process? He has asked me to re-install all of his software the way he had it... So i'm hoping there's an easier way to continue where he left off.

I know Win7 creates a "Windows.old" folder when upgrading from XP... Not sure why one was created for a Vista to Win7 upgrade though.
 

My Computer

OS
Windows 7 Ultimate

My Computer

Computer Manufacturer/Model Number
HP Touchsmart IQ771.uk
OS
Windows 7 Ultimate x64
CPU
AMD Turion(tm) 64 X2 Mobile Technology TL-56
Motherboard
ASUS Pheonix
Memory
3GB Nanya PC2-6400 DDR2-SDRAM SO-DIM (400MHz)
Graphics Card(s)
NVIDIA GeForce Go 7600 256MB GDDR3 SDRAM
Sound Card
High Definition Intergrated NVIDIA MCP51
Monitor(s) Displays
46" Sony Bravia HDTV
Screen Resolution
1600x1200
Hard Drives
1.5TB Samsug
320GB Seagate ST3320820AS - SATA 3Gb/s 8MB
500GB Maxtor Basics STM305003EHD301-RK
Internet Speed
↓6.32 Mb/s ↑0.35 Mb/s ↔26ms
Other Info
BIOS - American Megatrends Inc. 5.07
Ethernet Port - NVIDIA nForce 10/100/1000 Mbps
DVD Drive - TSSTcorp DVDR/RW TS-T632L
Reverting back / deleting wasn't my intention.

All i wanted to do was continue the merging process of Vista into Win7.

EG, copying over program files to Windows 7, creating old start up items, merging regisry keys, etc.
 

My Computer

OS
Windows 7 Ultimate
migwiz is probably your best bet then......
btw, don't worry about the batch file, i have it too
 

My Computer

Computer Manufacturer/Model Number
HP Touchsmart IQ771.uk
OS
Windows 7 Ultimate x64
CPU
AMD Turion(tm) 64 X2 Mobile Technology TL-56
Motherboard
ASUS Pheonix
Memory
3GB Nanya PC2-6400 DDR2-SDRAM SO-DIM (400MHz)
Graphics Card(s)
NVIDIA GeForce Go 7600 256MB GDDR3 SDRAM
Sound Card
High Definition Intergrated NVIDIA MCP51
Monitor(s) Displays
46" Sony Bravia HDTV
Screen Resolution
1600x1200
Hard Drives
1.5TB Samsug
320GB Seagate ST3320820AS - SATA 3Gb/s 8MB
500GB Maxtor Basics STM305003EHD301-RK
Internet Speed
↓6.32 Mb/s ↑0.35 Mb/s ↔26ms
Other Info
BIOS - American Megatrends Inc. 5.07
Ethernet Port - NVIDIA nForce 10/100/1000 Mbps
DVD Drive - TSSTcorp DVDR/RW TS-T632L
To my knowledge, if a windows.old folder was created it means that a Custom clean install was chosen when running installer from Vista.

I have yet to hear about a failed in-place Upgrade having a windows.old folder. How were you able to access it as it shouldn't even start up? What did it start up to?

MS may be able to troubleshoot salvaging an in-place Upgrade if it was a retail copy.

If the windows.old folder is complete, then rolling back might be your only choice if you want to salvage programs, settings and files in order to try in-place again. Be sure to run the compatibility wizard to preclude problems. This time, make them a system image backup first.
 

My Computer

OS
...
You might check the Windows\Panther folder to see if the setupact.log shows a problem during the install.

Have you tried starting the computer and selecting F8. Maybe there is an option you can use. It seems some problem was encountered that stopped the installed and rolled back to Vista, so hopefully the Vista install is working normally.

Do you know which version of Vista he was trying to upgrade to what version of Windows 7?
 

My Computer

Computer Manufacturer/Model Number
Homebuilt
OS
Windows 7 x64
CPU
i7-2600K
Motherboard
Asus P8Z77-v Pro
Memory
8 G
Graphics Card(s)
GTX 480
Sound Card
Onboard
Monitor(s) Displays
LG W2753V
Screen Resolution
1920x1080
Hard Drives
Crucial M4 128 G SSD
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