Flash always crashes on Amazon Prime with Chrome

[sdowney717]

It used to not crash, now it always does.
The only fix is close the yellow notification, then hit the reload page. Then it will play.

If you do this watch a video and then select another video, flash will always once again crash.
It has been crashing for about a week.

I found this suggestion, so will try it out.
http://www.howtogeek.com/103292/how-to-fix-shockwave-flash-crashes-in-google-chrome/

 

[sdowney717]

That seems to have fixed it, now only running adobe flash not pepper flash.

 

[sdowney717]

well, it is not working still, problem came back.
The only reliable fix is to save the web address, close then reopen chrome to play the Amazon video.

The plugin says a different message 'not responding' vs crashed.

ALSO, I tried Firefox and it just says loading forever.

 

[sdowney717]

I find out if you disable pepper flash, it is renabled when chrome restarts!

So this time I disabled adobe flash and when restarted, adobe flash is staying disabled.

 

[sdowney717]

That does not fix it either, i watched a section of video, then clicked a new title and flash crashed.

 

[marsmimar]

Try using the official Adobe Flash uninstaller to remove Adobe Flash from all browsers on your computer. Important to follow all steps exactly.

Uninstall Flash Player | Windows

Then reinstall latest Flash version and plug-ins for all browsers installed on your computer. Remember to uncheck any unwanted browsers, toolbars, etc that may be offered as part of the download.

Adobe - Install Adobe Flash Player

 

[sdowney717]

Ok, I will try. Also discovered that I cant view youtube either on chrome or firefox.

Firefox simply says an error has occured, try again later.

 

[sdowney717]

ran the uninstaller and then the installer and still cant watch any video.

 

[sdowney717]

So what useful malware checker can be run.
I run Avast, Malwarebytes which never find anything

Malwarebytes Anti-Malware 1.70.0.1100
Malwarebytes : Free anti-malware download

Database version: v2013.02.14.08

Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
scott :: SCOTT-PC [administrator]

2/19/2013 9:26:02 AM
mbam-log-2013-02-19 (09-26-02).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 254930
Time elapsed: 1 minute(s), 45 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

[marsmimar]

Couple more free on-demand scanners you can try:

ESET Online Scanner

HitmanPro

SuperAntispyware

You could also try Windows Defender Offline. This is a bootable scanner that should be created on a computer that is known to be malware free. This scanner checks your computer before Windows starts. If the possibly infectected machine is 64-bit, then the disk or flash drive needs to be made on another 64-bit machine.

http://www.sevenforums.com/tutorials/166445-windows-defender-offline.html

 

[sdowney717]

I just rebooted and they just released Firefox ver 19.
So, I downloaded and installed and youtube and amazon prime is now working for firefox.

So was it the reboot that fixed it?

 

[sdowney717]

super antispyware found 7 tracking cookies
hitman pro found 9 more tracking cookies

 

[marsmimar]

I just rebooted and they just released Firefox ver 19.
So, I downloaded and installed and youtube and amazon prime is now working for firefox.

So was it the reboot that fixed it?

super antispyware found 7 tracking cookies
hitman pro found 9 more tracking cookies

It's possible that the reboot fixed things. Or perhaps the latest version of Firefox fixed a bug. Hard to know for sure. Tracking cookies are harmless text files that certain web sites will place onto the hard drive of your computer. Your browser will then load the information into memory while you are visiting the web site. Let's say the web site is a clothing store. The cookie may remember your shirt size, color preferences, etc so navigating the web site is faster. No harm if you delete tracking cookies. Just means the next time you visit one of your favorite web sites it will have to gather your preferences again.

On the down side, that clothing store may share your info with other web sites and as you browse the internet you may find that certain advertisements keep following you. This is a marketing technique where web sites using the same advertising company share customer info with one another. So clearing out cookies periodically may be a good thing.

Why do these ads keep following me around the internet?