Folders Hidden on external HDD by winmend folder hidden are lost

[geekmanoj]

So, I hid two of my folders on my external hdd using winmend folder hidden (version 2.4.0). Suddenly 2 days ago when I opened the winmend software , those two hidden folders were gone from the list(from where we can hide/unhide). But the funny thing is the space occupied by those two folders are still there on the hdd. And additionally I got two other folders on my hdd (one named $FILELOCK$ , another named Winmend~Folder~Hidden) .
I searched winmend official website for help and I found this link related to my issue. And I followed the steps mentioned there and emailed them the details along with the strings. It's been 3 days and there is no reply from their end. Those files are very important for me. So, is there any alternate way to get those two folders back?
Regards, manoj

 

[pbcopter]

Hi and welcome.
I personally do not know of an alternate way. I'm afraid you probably will need to wait for Winmend to respond unless someone else can assist.
In circumstances like these, I rely on my backups to keep out of trouble.