Freezing and BSOD

[loltim]

Win 7 32bit, original installed, OEM. Custom computer built in March this year with OS installed on it, not been reinstalled.

ATI Intel 4870 (Intel Pentium Dual Core E6300 2.80 GHz 3Mb Cache, Manufacturer Supplied Cooler, 4GB Kingston DDR2 800 (2 x 2gb), 1000GB SATA Hard Drive, , , QCE - ASUS P5KPL-1600 X-fire - 1600FSB DDR2 1066x4 G31 chipset, ATI HD 4650 1024MB DDR3 PCI Express DDR DVI, 2036 Black Silver Midi Case Prescott 450W, 450Watt Cougar Extreme PSU, DVD+/- RW - 20X Samsung Lightscribe, No Floppy Disk Drive, Asus Xonar DS PCI 7.1 Soundcard

System Health Report included in rar


For about a week the computer has been randomly freezing and having to restart. When restart Win 7 reports it was a BSOD but no solutions can be found. Today it crashed and pixelated the screen and the BlueScreen error was:
IRQL_NOT_LESS_OR_EQUAL

Also sometimes the sound stops working.

Thanks in advance

 

[CarlTR6]

Hi, loltim; welcome to the forum. Sorry you are having troubles. One of your dumps is error code 124, which is a fatal hardware error. Please read this article about bugcheck 124: [2-Int] Stop 0x124 - what it means and what to try. YOur other bugcheck is A, which is also a hardware/hardware related error.

Both of these errors can be caused by drivers and I find a very obsolete XP driver on your system. This driver is an almost guaranteed BSOD maker.

[B]ASACPI.sys   Thu Aug 12 22:52:52 2004[/B]

The 2004 and 2005 versions of this driver are a known BSOD cause.
Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2004).

I find another program on your system that seems to have a bad reputation with Win 7 and Vista systems, Trusteer Rapport. I recently worked a BSOD for another poster and this software was the cause. He had a 124 error code also. Some banks, particularly Canadian banks, seem to be pushing this software. Download Revo Uninstaller (free) and use Revo to remove all traces of this software. You might want to read this blog about Trusteer Rapport: MPECS Inc. Blog: Windows 7 BSODs – RapportPG64.sys is the Culprit

Follow these suggestions, reboot and see how your system does. Update us and let us know. If you get another BSOD after updating ASACPI.sys and uninstalling Trusteer Rapport, upload it and we will begin testing hardware.

Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82c4c000 PsLoadedModuleList = 0x82d94810
Debug session time: Sun Nov 28 20:26:04.451 2010 (GMT-5)
System Uptime: 0 days 0:00:12.152
Loading Kernel Symbols
...................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, 86fa7024, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 86fa7024, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
8e71fcc4 82d1afc5 86fa7008 82db3c28 82db3c20 nt!WheapCreateTriageDumpFromPreviousSession+0x32
8e71fce4 82d1bdef 82db3c20 86fa7008 82db3c50 nt!WheapProcessWorkQueueItem+0x56
8e71fd00 82cb9f3b 82db3c20 00000000 8596e798 nt!WheapWorkQueueWorkerRoutine+0x1f
8e71fd50 82e5a6d3 00000001 be08499e 00000000 nt!ExpWorkerThread+0x10d
8e71fd90 82d0c0f9 82cb9e2e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_BUS_PRV

BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------

Debug session time: Mon Nov 29 22:26:08.816 2010 (GMT-5)
System Uptime: 0 days 0:00:26.517
Loading Kernel Symbols
...............................................................
................................................................
.............
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {b2cc8ff8, 2, 1, 82c5de85}

Probably caused by : portcls.sys ( portcls!PcDispatchIrp+2d )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: b2cc8ff8, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 82c5de85, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from 82d87718
Unable to read MiSystemVaType memory at 82d67160
 b2cc8ff8 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!memset+45
82c5de85 f3ab            rep stos dword ptr es:[edi]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  audiodg.exe

TRAP_FRAME:  8e7fb69c -- (.trap 0xffffffff8e7fb69c)
ErrCode = 00000002
eax=00000000 ebx=d5553008 ecx=35554c02 edx=00000000 esi=8624d1e8 edi=b2cc8ff8
eip=82c5de85 esp=8e7fb710 ebp=8e7fb724 iopl=0         nv up ei pl nz na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010202
nt!memset+0x45:
82c5de85 f3ab            rep stos dword ptr es:[edi]
Resetting default scope

LAST_CONTROL_TRANSFER:  from 82c5de85 to 82c6582b

STACK_TEXT:  
8e7fb69c 82c5de85 badb0d00 00000000 889eff02 nt!KiTrap0E+0x2cf
8e7fb7a8 83034ba9 807f5000 889efd48 00000000 nt!memset+0x45
8e7fb7cc 82c88b77 00000000 00000000 00000002 hal!KfLowerIrql+0x61
8e7fb93c 82e516a5 00000002 8e7fba74 00000000 nt!KeWaitForMultipleObjects+0x9bb
8e7fbbcc 92619cc8 8722d030 87191f00 8e7fbbfc nt!ObpWaitForMultipleObjects+0x262
8e7fbbfc 82c5b4bc 8722d030 87191f00 87191f00 portcls!PcDispatchIrp+0x2d
8e7fbc14 82e5cf6e 88911568 87191f00 87191f94 nt!IofCallDriver+0x63
8e7fbc34 82e79d5f 8722d030 88911568 00000000 nt!IopSynchronousServiceTail+0x1f8
8e7fbcd0 82e7c53a 8722d030 87191f00 00000000 nt!IopXxxControlFile+0x6aa
8e7fbd04 82c6244a 000001d4 00000221 00000000 nt!NtDeviceIoControlFile+0x2a
8e7fbd04 770364f4 000001d4 00000221 00000000 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
01e7f830 00000000 00000000 00000000 00000000 0x770364f4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
portcls!PcDispatchIrp+2d
92619cc8 eb30            jmp     portcls!PcDispatchIrp+0x5f (92619cfa)

SYMBOL_STACK_INDEX:  5

SYMBOL_NAME:  portcls!PcDispatchIrp+2d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: portcls

IMAGE_NAME:  portcls.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc864

FAILURE_BUCKET_ID:  0xA_portcls!PcDispatchIrp+2d

BUCKET_ID:  0xA_portcls!PcDispatchIrp+2d

Followup: MachineOwner
---------

1: kd> lmtsmn
start    end        module name
8c4b2000 8c4fa000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
91667000 916c1000   afd      afd.sys      Mon Jul 13 19:12:34 2009 (4A5BBF62)
97871000 97883000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
8c423000 8c42c000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
97852000 97853420   ASACPI   ASACPI.sys   Thu Aug 12 22:52:52 2004 (411C2D04)
9836f000 98371b00   aswFsBlk aswFsBlk.SYS Tue Sep 07 10:47:05 2010 (4C865069)
98338000 9836f000   aswMonFlt aswMonFlt.sys Tue Sep 07 10:47:28 2010 (4C865080)
916c1000 916c5100   aswRdr   aswRdr.SYS   Tue Sep 07 10:47:44 2010 (4C865090)
926c1000 926e7c80   aswSP    aswSP.SYS    Tue Sep 07 10:52:01 2010 (4C865191)
9165d000 91666c00   aswTdi   aswTdi.SYS   Tue Sep 07 10:52:23 2010 (4C8651A7)
8c5d7000 8c5e0000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
8c400000 8c423000   ataport  ataport.SYS  Mon Jul 13 19:11:18 2009 (4A5BBF16)
92a1f000 930b2000   atikmdag atikmdag.sys Tue Oct 26 22:26:21 2010 (4CC78DCD)
9271b000 92758000   atikmpag atikmpag.sys Tue Oct 26 22:14:03 2010 (4CC78AEB)
99760000 997ad000   ATMFD    ATMFD.DLL    Wed May 26 23:49:36 2010 (4BFDEBD0)
8c617000 8c61e000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
926b3000 926c1000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
832c7000 832cf000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
997b0000 997ce000   cdd      cdd.dll      unavailable (00000000)
8c800000 8c81f000   cdrom    cdrom.sys    Mon Jul 13 19:11:24 2009 (4A5BBF1C)
83311000 833bc000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
8c9a8000 8c9cd000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
832cf000 83311000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
93800000 939fe000   cmudaxp  cmudaxp.sys  Tue Sep 22 23:44:34 2009 (4AB999A2)
8c799000 8c7f6000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
97864000 97871000   CompositeBus CompositeBus.sys Mon Jul 13 19:45:26 2009 (4A5BC716)
9827a000 98287000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
92637000 9269b000   csc      csc.sys      Mon Jul 13 19:15:08 2009 (4A5BBFFC)
9269b000 926b3000   dfsc     dfsc.sys     Mon Jul 13 19:14:16 2009 (4A5BBFC8)
917f0000 917fc000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
8c997000 8c9a8000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
931db000 931f4000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
98292000 9829b000   dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
98287000 98292000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
9829b000 982ac000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
982ac000 982b6000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
930b2000 93169000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 20:48:33 2009 (4AC54DE1)
93169000 931a2000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:25:25 2009 (4A5BC265)
917eb000 917ef900   ElbyCDIO ElbyCDIO.sys Thu Dec 17 17:25:11 2009 (4B2AAFC7)
8c5e0000 8c5f1000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
833bc000 833f0000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
8c60e000 8c617000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
8c965000 8c997000   fvevol   fvevol.sys   Fri Sep 25 22:24:21 2009 (4ABD7B55)
8cb52000 8cb83000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
9785e000 97863280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:16:53 2009 (4A1151B5)
8302f000 83066000   hal      halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
931a2000 931c1000   HDAudBus HDAudBus.sys Mon Jul 13 19:50:55 2009 (4A5BC85F)
9822a000 9827a000   HdAudio  HdAudio.sys  Mon Jul 13 19:51:46 2009 (4A5BC892)
982c1000 982d4000   HIDCLASS HIDCLASS.SYS Mon Jul 13 19:51:01 2009 (4A5BC865)
982d4000 982da480   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:50:59 2009 (4A5BC863)
982b6000 982c1000   hidusb   hidusb.sys   Mon Jul 13 19:51:04 2009 (4A5BC868)
8c95d000 8c965000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
8c5ac000 8c5b3000   intelide intelide.sys Mon Jul 13 19:11:19 2009 (4A5BBF17)
92709000 9271b000   intelppm intelppm.sys Mon Jul 13 19:11:03 2009 (4A5BBF07)
97918000 97925000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
98311000 9831d000   kbdhid   kbdhid.sys   Mon Jul 13 19:45:09 2009 (4A5BC705)
80bae000 80bb6000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
97806000 9783a000   ks       ks.sys       Wed Mar 03 22:57:52 2010 (4B8F2FC0)
8c786000 8c799000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
8c91a000 8c93f000   ksecpkg  ksecpkg.sys  Thu Dec 10 23:04:22 2009 (4B21C4C6)
9831d000 98338000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
8323e000 832b6000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:06:41 2009 (4A5BDA21)
982ef000 982fa000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
97925000 97932000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
982db000 982e6000   mouhid   mouhid.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
8c5c1000 8c5d7000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
83231000 8323c000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
8c503000 8c50b000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
8c75b000 8c786000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
917e1000 917eb000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
8c94d000 8c95d000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
8c825000 8c8dc000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
9789b000 978a6000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
978a6000 978c8000   ndiswan  ndiswan.sys  Mon Jul 13 19:54:34 2009 (4A5BC93A)
979b7000 979c8000   NDProxy  NDProxy.SYS  Mon Jul 13 19:54:27 2009 (4A5BC933)
9171e000 9172c000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
916c6000 916f8000   netbt    netbt.sys    Mon Jul 13 19:12:18 2009 (4A5BBF52)
8c8dc000 8c91a000   NETIO    NETIO.SYS    Mon Jul 13 19:12:35 2009 (4A5BBF63)
833f0000 833fe000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
91631000 9163b000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
82c1f000 8302f000   nt       ntkrpamp.exe Fri Jun 18 23:55:24 2010 (4C1C3FAC)
8c62c000 8c75b000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
8ca02000 8ca09000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
916ff000 9171e000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
9783a000 97852000   parport  parport.sys  Mon Jul 13 19:45:34 2009 (4A5BC71E)
8c540000 8c551000   partmgr  partmgr.sys  Mon Jul 13 19:11:35 2009 (4A5BBF27)
8c50b000 8c535000   pci      pci.sys      Mon Jul 13 19:11:16 2009 (4A5BBF14)
8c5b3000 8c5c1000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
8c600000 8c60e000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
982e6000 982ee800   point32  point32.sys  Tue Jun 29 04:54:24 2010 (4C29B4C0)
92600000 9262f000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
832b6000 832c7000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
91629000 91630300   RapportCerberus_19917 RapportCerberus_19917.sys Tue Sep 21 07:48:59 2010 (4C989BAB)
8c93f000 8c94c280   RapportKELL RapportKELL.sys Sun Oct 03 17:39:52 2010 (4CA8F828)
91600000 91628080   RapportPG RapportPG.sys Sun Oct 03 17:39:40 2010 (4CA8F81C)
97883000 9789b000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
978c8000 978e0000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
978e0000 978f7000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
978f7000 9790e000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
917a0000 917e1000   rdbss    rdbss.sys    Mon Jul 13 19:14:26 2009 (4A5BBFD2)
9790e000 97918000   rdpbus   rdpbus.sys   Mon Jul 13 20:02:40 2009 (4A5BCB20)
8c7f6000 8c7fe000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:01:40 2009 (4A5BCAE4)
83221000 83229000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
83229000 83231000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
8cbd3000 8cc00000   rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
92758000 9279d000   Rt86win7 Rt86win7.sys Wed Jun 23 05:10:23 2010 (4C21CF7F)
9793d000 97963000   SCSIPORT SCSIPORT.SYS Mon Jul 13 19:45:55 2009 (4A5BC733)
97854000 9785e000   serenum  serenum.sys  Mon Jul 13 19:45:27 2009 (4A5BC717)
9172c000 91746000   serial   serial.sys   Mon Jul 13 19:45:33 2009 (4A5BC71D)
8cbcb000 8cbd3000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
97963000 97964380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
8ca09000 8cb52000   tcpip    tcpip.sys    Sun Jun 13 23:36:59 2010 (4C15A3DB)
91652000 9165d000   TDI      TDI.SYS      Mon Jul 13 19:12:12 2009 (4A5BBF4C)
9163b000 91652000   tdx      tdx.sys      Mon Jul 13 19:12:10 2009 (4A5BBF4A)
91790000 917a0000   termdd   termdd.sys   Mon Jul 13 20:01:35 2009 (4A5BCADF)
91759000 9178f780   truecrypt truecrypt.sys Mon Jul 19 13:30:16 2010 (4C448BA8)
99730000 99739000   TSDDD    TSDDD.dll    Mon Jul 13 20:01:40 2009 (4A5BCAE4)
926e8000 92709000   tunnel   tunnel.sys   Mon Jul 13 19:54:03 2009 (4A5BC91B)
97965000 97973000   umbus    umbus.sys    Mon Jul 13 19:51:38 2009 (4A5BC88A)
982fa000 98311000   usbccgp  usbccgp.sys  Mon Jul 13 19:51:31 2009 (4A5BC883)
8ca00000 8ca01700   USBD     USBD.SYS     Mon Jul 13 19:51:05 2009 (4A5BC869)
931cc000 931db000   usbehci  usbehci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
97973000 979b7000   usbhub   usbhub.sys   Mon Jul 13 19:52:06 2009 (4A5BC8A6)
9279d000 927e8000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
931c1000 931cc000   usbuhci  usbuhci.sys  Mon Jul 13 19:51:10 2009 (4A5BC86E)
97932000 9793d000   VClone   VClone.sys   Sun Aug 09 17:25:56 2009 (4A7F3EE4)
8c535000 8c540000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
8c61e000 8c62a000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
83200000 83221000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
8cb83000 8cb8b380   vmstorfl vmstorfl.sys Mon Jul 13 19:28:44 2009 (4A5BC32C)
8c551000 8c561000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
8c561000 8c5ac000   volmgrx  volmgrx.sys  Mon Jul 13 19:11:41 2009 (4A5BBF2D)
8cb8c000 8cbcb000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
91746000 91759000   wanarp   wanarp.sys   Mon Jul 13 19:55:02 2009 (4A5BC956)
8c5f1000 8c5fe000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
8c433000 8c4a4000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
8c4a4000 8c4b2000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
916f8000 916ff000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
994d0000 9971b000   win32k   win32k.sys   Tue Aug 31 22:34:29 2010 (4C7DBBB5)
8c4fa000 8c503000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
98372000 9838c000   WudfPf   WudfPf.sys   Mon Jul 13 19:50:13 2009 (4A5BC835)

Unloaded modules:
8c9cd000 8c9da000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8c9da000 8c9e5000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8c9e5000 8c9ee000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8c9ee000 8c9ff000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

 

[loltim]

thanks a lot!

it hasnt crashed yet, and hopefully it wont. I've removed Rapport and updated the driver mentioned. As for stopping 0x124 none of my hardware is overclocked, the machine is well cooled (30-40C), updates for other drivers checked for, and i ran the mentioned stress tests and no errors were shown

Hopefully that should put an end to it.

 

[LiquidSnak]

The obsolete ATK0110 driver is a big crash cause. I had crashes until I updated that and my BIOS on my ASUS board.

 

[CarlTR6]

thanks a lot!

it hasnt crashed yet, and hopefully it wont. I've removed Rapport and updated the driver mentioned. As for stopping 0x124 none of my hardware is overclocked, the machine is well cooled (30-40C), updates for other drivers checked for, and i ran the mentioned stress tests and no errors were shown

Hopefully that should put an end to it.

You are very welcome. LiquidSnak is right. I suspect that 2004 driver was the main cause; but Rapport is a documented cause of problems also. Great job of following suggestions. I hope the fix is the easy. There is no need to troubleshoot the 124 error code at this time. Let's wait and see how your system does.

Update us again in two or three days and let us know how your system is doing.

 

[loltim]

hmm it just froze again now and I have no idea why. The temperatures are all reasonable. It just froze and I had to hold down the power button to force a shutdown. Ctrl Alt Del didnt affect anything either.

 

[LiquidSnak]

Do you know what revision your BIOS is?

When it freezes, if you leave it for an extended period of time, does it 'wake up' so to speak?

If you get another freeze, leave it be for 5-10 minutes, and see if it un-freezes.

 

[loltim]

BIOS
Brand American Megatrends Inc.
Version 0403
Date 06/17/2009

ill see what happens next time then

 

[LiquidSnak]

P5KPL/1600 BIOS 0507
1. Enhanced compatibility of ExpressGate with certain HDDs.
2. Fix when use some 1066 memory& 1600 CPU and CPU FSB select 1600&memory select 800,
the system will hang sometimes.

This bios revision fixed system hang that occurs with your memory configuration, I would definitely update to the most recent BIOS.

 

[loltim]

where do i find the latest BIOS? on the asus website the latest i can see is 0404 (ASUSTeK Computer Inc.)

also how do i go about updating BIOS?


motherboard is:
Manufacturer ASUSTeK Computer INC.
Model P5KPL/EPU

 

[LiquidSnak]

Are you sure about the motherboard model number? You said in the first post that you had the 1600 crossfire.

under that model, P5KPL/1600, there are six.

 

[loltim]

the one in the first post was from the receipt for the computer, the most recent one i posted was taken from speccy lol :s

 

[LiquidSnak]

Could you post the rest of your speccy results?

 

[loltim]

CPU
Intel Pentium E6500 @ 2.93GHz 38 °C
Wolfdale 45nm Technology
RAM
4.0GB Dual-Channel DDR2 @ 399MHz (6-6-6-18)
Motherboard
ASUSTeK Computer INC. P5KPL/EPU (Socket 775) 34 °C
Graphics
DELL E151FPb @ 1024x768
ATI Radeon HD 4600 Series (ATI AIB) 48 °C
Hard Drives
977GB Hitachi Hitachi HDS721010CLA332 ATA Device (SATA) 35 °C
Optical Drives
TSSTcorp CDDVDW SH-S222L ATA Device
ELBY CLONEDRIVE SCSI CdRom Device
Audio
ASUS Xonar DS Audio Device

so i believe its actually a P5KPL/EPU and not the Xfire

Motherboard: Manufacturer ASUSTeK Computer INC.
Model P5KPL/EPU
Version System Version
Chipset Vendor Intel
Chipset Model P35/G33/G31
Chipset Revision 10
Southbridge Vendor Intel
Southbridge Model 82801GB (ICH7/R)
Southbridge Revision A1
Temperature 34 °C
BIOS
Brand American Megatrends Inc.
Version 0403
Date 06/17/2009

 

[LiquidSnak]

When did you purchase this machine? And where from?

If your receipt says one board, and your machine is a different one, that is messed up.

I will research more issues and get back to you tomorrow. In the mean time, it can't hurt to update the BIOS to 0404 if you have 0403.

 

[loltim]

actually this was the original order reciept and the final payment was different to the order due to lack of stock of the Xfire it was changed to the one that is in the machine. The processor was upgraded from an Intel Pentium Dual Core E6300 to Intel Pentium Dual Core E6500

sorry for the confusion, my fault

 

[LiquidSnak]

No worries. I will continue to look into the problem. Did you get the BIOS update?

 

[loltim]

ok ive updated the BIOS to 0404 using the Asus Updater. Everything seems to be fine. Ill post if it crashes/freezes again but hopefully that should sort it.

edit: just froze up again.

 

[LiquidSnak]

No more BSOD, just freezing?

 

[loltim]

nope
and the freezing is totally random.
sometimes its before i even login