Freezing PC

[terrencej31]

Hello to all,

I am sorry if I have not post this in the right section or if I did not give enough detail. I have search the web and this site but I could not solve the issue. My PC is freezing in Windows 7 x64. Using the mouse or typing control/alt/delete does not work. I use it for Recording music. My software is Avid Pro Tools 8 and Propellerhead Reason 5.
I thought one of those was the problem until it froze while I was online and also when I was using Microsoft Word. Almost at anytime it will freeze causing me to press the power button (Hard Reboot). I did a Memory Test, Virus Scan and SCF Scan. No help to this problem. I saw on another website that it might be the NVIDIA GeForce GT 520 graphics card. I do not have any Minidumps because I do not get any BSOD errors.

Windows 7 x64
Sevice Pack 1
AMD Phenom(tm) II x4 840 Processor 3.20 Ghz
Installed Ram 6.00 GB
NVIDIA GeForce GT 520 graphics card


Thanks in Advance!

 

[writhziden]

Go through the steps for http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html

   Warning

Some of the steps require that you open up your system, so before doing any of the re-seating and connection checking steps, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. :warn:WARNING: Some steps in that tutorial involve removing the system case or system panels and can void your warranty!!!

The steps specifically related to the warning are steps 8, 10, and 11.


Also, we should check the compatibility of your RAM with that processor:

• Download and install CPU-Z and Upload screenshots of the CPU, Mainboard, Memory, and SPD tabs. In the SPD tab, upload an image of each slot.

 

[terrencej31]

Okay, I'll try this method now.

 

[terrencej31]

Okay, I have attached the photos in a winrar. I hope I did this right. View attachment 216831

 

[terrencej31]

Forgot one photo, which is thee about section. I uploaded this file just in case.View attachment 216832

 

[writhziden]

In the SPD tab, there are three or four slots that need to be uploaded. Please upload those when you have a chance. It's easy to miss that step, so you are not the first to do so.

Everything looks good from what I saw so far, though.

 

[terrencej31]

Sorry, I did not see the left side. I only have 3 out of 4. I open it up and I notice I was missing one. Could this be the problem? I thought ram went by even numbers 2, 4, 6, ect.View attachment 216834 Thanks for helping me out by the way.

 

[writhziden]

Everything checks out there. Let us know how things go as you proceed through Greg's tutorial.

 

[terrencej31]

Okay, I'll start it tomorrow if I have time. If not Monday after work. Thanks again and I'll keep you posted. If you are a father have a Happy Father's Day!

 

[writhziden]

You're welcome. I'm not a father (yet), but I still appreciate the thought. I will be with family tomorrow. Hope you enjoy Father's Day, as well; it is a good time to celebrate family.

Good luck!

 

[terrencej31]

View attachment 218345Okay I am back on and I just received a BSOD Dump file

 

[writhziden]

Crash was inconclusive. If you want more help, please follow the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html.