Frequent BSOD

[JamesP]

Specs: Windows 7 Home Premium 64-bit (6.1, Build 7600) Original OS and OEM version The system is 14 months old as is the OS installation.

 

[yowanvista]

A Zone Alarm software probably is the cause, please remove it from your system
Use the Removal Tool

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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8800162558d, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff8800275f160, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
NETIO!CalloutStreamDataInit+1d
fffff880`0162558d 488b5808        mov     rbx,qword ptr [rax+8]

CONTEXT:  fffff8800275f160 -- (.cxr 0xfffff8800275f160)
rax=0000000000000000 rbx=fffff8800275fd50 rcx=fffffa80047670c0
rdx=fffffa8005692800 rsi=fffff8800275fbb0 rdi=0000000000000578
rip=fffff8800162558d rsp=fffff8800275fb30 rbp=fffffa80056927d0
 r8=fffff8800275fbb0  r9=0000000000000000 r10=0000000000000000
r11=fffffffffffffa88 r12=fffffa80056927d0 r13=fffff8800275fd00
r14=fffffa80056927d0 r15=fffffa80056927d0
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
NETIO!CalloutStreamDataInit+0x1d:
fffff880`0162558d 488b5808        mov     rbx,qword ptr [rax+8] ds:002b:00000000`00000008=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  vsmon.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff8800162ec94 to fffff8800162558d

STACK_TEXT:  
fffff880`0275fb30 fffff880`0162ec94 : fffff880`0275fd50 fffff880`0275fd50 fffff880`0275ff50 fffffa80`07571d00 : NETIO!CalloutStreamDataInit+0x1d
fffff880`0275fb70 fffff880`0163aa38 : 00000000`00000000 fffff880`0275ff50 fffff880`0275fd00 fffff880`0275fd88 : NETIO!StreamInvokeCalloutAndNormalizeAction+0x54
fffff880`0275fc10 fffff880`0163ba31 : fffffa80`056927d0 fffff880`0275ff50 fffff880`0275fd50 fffff880`027603a0 : NETIO!StreamCalloutProcessData+0x48
fffff880`0275fc60 fffff880`0163ca68 : fffff880`0275fd50 fffff880`027603a0 fffff880`0275ff01 fffffa80`056927d0 : NETIO!StreamCalloutProcessingLoop+0xa1
fffff880`0275fcf0 fffff880`0161d4fa : fffff880`0275ff50 fffff880`0281699c fffffa80`00000000 fffffa80`047e0014 : NETIO!StreamProcessCallout+0x1e8
fffff880`0275fde0 fffff880`01606619 : fffff880`02760014 fffffa80`04597e20 fffffa80`03dcb9d8 fffff880`027603a0 : NETIO! ?? ::FNODOBFM::`string'+0x71e2
fffff880`0275ff00 fffff880`01607bb1 : fffff880`02760014 fffffa80`04597e20 fffffa80`047e5180 fffff880`00000000 : NETIO!ArbitrateAndEnforce+0x2a9
fffff880`0275ffd0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : NETIO!KfdClassify+0x934


FOLLOWUP_IP: 
NETIO!CalloutStreamDataInit+1d
fffff880`0162558d 488b5808        mov     rbx,qword ptr [rax+8]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  NETIO!CalloutStreamDataInit+1d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc18a

STACK_COMMAND:  .cxr 0xfffff8800275f160 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_NETIO!CalloutStreamDataInit+1d

BUCKET_ID:  X64_0x3B_NETIO!CalloutStreamDataInit+1d

Followup: MachineOwner
---------

 

[JamesP]

I uninstalled it. I'm surprised this was the problem though.
Hopefully blue screens do not persist. Thanks.