Frequent Daily BSODS. Multiple Errors. Please Help.

[tycischke]

I have been getting blue screens for months now. I believe they started infrequently and now they happen every few minutes or few hours. They seem to be very random, and can happen while I'm gaming, idling at desktop, doing homework, or anything else.

I have attached a dmlog that I just created, however, my computer hasn't been producing dump files since November. I am sure that my settings are correct, and have attempted many guides to have them created again, but nothing seems to work.

Here are the things I have already tried to remedy my crashed:
Fresh install of windows on both my ssd and hdd run one at a time.
MemTest ran for hours and 7 cycles and returned no errors.
I have tried multiple versions of graphics drivers.
I updated my BIOS and am pretty sure it is currently the most recent version.
I've uninstalled and updated many drivers, but never really had one in particular that I thought could be the cause
I have tried driver verifier, and this did seem to change my crashes. Instead of a blue screen, the pixels on my screen would all seperately change different colors and my computer would become unresponsive.

Since I am not sure the dump files will provide much insight, I've taken a list of all the errors the blue screens indicate for the past few days:
STOP: 0x7E dxgmms1.sys
STOP: 0x3B Npfs.sys
STOP: 0x7F System_Service_Exception
STOP: 0x1E
STOP: 0x19 Bad_Pool_Header
STOP: 0xD1 Driver_IRQL_NOT_LESS_OR_EQUAL Netio.sys


Any help or guidance is greatly appreciated.

 

[tycischke]

Since I'm not sure about my minidumps being created here is a screenshot of the latest bsod from five minutes ago. The 0x3b error seems to be the most common lately.

I'm editing this with more information. I'm not sure if it helps or is related, but here is a screenshot of my device manager. There is one that comes up with the yellow exclamation. I double clicked it and left it's information in the screenshot.

 

[tycischke]

I just ran MemTest and did a FurMark test, both seem to have passed perfectly fine.

 

[tycischke]

I apologize for all of the posts, any other blue screens updates I will just edit to this post, but I thought this deserved its own reply.
I ran driver verifier and it came back with the attached blue screen every time on startup. I have read that this is related to Daemon Tools. I did have daemon tools installed on my computer at one point. I removed it with add or remove programs, and I think I may have even done a new install of windows since then.

 

[tycischke]

I think I've solved the dtsoftbus01.sys problem by simply deleting all the dtsoftbus01 files from my computer. However, the issues aren't over. I am still getting a bsod of STOP: 0x3B. When I turn on driver verifier, instead of going to a blue screen, my screen glitches out and my computer stops responding, this is shown in the attached image. Still no dump files being created.

 

[Golden]

Yes - Daemon Tools is a frequent and recurring cause of BSOD's. That was the correct action to remove it.

The latest photo points to a display driver issue, or the card is overheating.

Lets get the latest info please:

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

 

[tycischke]

Here is a dmlog that I just took. My GPU idles at around 45 C when the crashes are occurring. A few days ago I deleted all AMD software and then installed Catalyst 14.9.

 

[Golden]

Event[51964]:
  Log Name: System
  Source: Service Control Manager
  Date: 2015-01-31T18:30:06.122
  Event ID: 7026
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Tyler-PC
  Description: 
[B][COLOR="Red"]The following boot-start or system-start driver(s) failed to load: [/COLOR][/B]
[B][COLOR="red"]dtsoftbus01[/COLOR][/B]

I'm not sure how you removed Daemon Tools - it sounded like you just deleted the dtsoftbus01 files - so you may have some remnants of it lying around muddying the waters. Try using Revo Uninstaller to serach for remnants of Daemon Tools and clean them out.

The latest .dmp files are from November 2014, so it would appear the latest .dmp files are not being saved. Follow this:

1. Configure Windows to create minidumps:
http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

2. Set the paging file on C: to be the same size as the physically installed RAM:
Virtual Memory Paging File - Change

3. Set the Windows Error Reporting service to MANUAL:
http://www.sevenforums.com/tutorials/2495-services-start-disable.html

4. Test to see that dump files are created:
- Open Windows Task Manager
- Navigate to the Processes tab
- Right-click on explorer.exe, and click Create Dump File

- Note the location of the saved file

- Check that location and confirm that explorer.dmp exists

Now run Driver Verifier as follows:

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

I recommend creating a system restore point before turning on driver verifier:
http://www.sevenforums.com/tutorials/697-system-restore-point-create.html

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
http://www.sevenforums.com/tutorials/69585-safe-mode.html

 

[tycischke]

I installed Revo Uninstaller and searched Daemon and it came up with nothing. I used the evidence remover on my drive but I don't know if that will do much. When I removed Daemon tools, I used the add or remove programs, but the dtsoftbus.sys files were still there, so I just deleted those manually. That leads me to believe that it's likely everything form Daemon tools is not entirely gone.

I have done step 1 for the minidump directions already. For step 2 what should I set the initial value at? I have 8GB of Ram, and the automatic paging file size says it is at 8159 MB.

The Windows Error Reporting service is set to Manual. It doesn't say that it is started though.

 

[Golden]

Is the pagefile also on C:? If so, thats all OK. Run Driver Verifier now. Lets see.

 

[tycischke]

Pagefiles were on C:. I turned driver verifier on, in about ten minutes got another BSOD. Unfortunately no dump files still. I took a picture of the blue screen, but I know it probably won't help. I'm thinking about formatting my drive and doing another install of windows to maybe isolate this a little better if no advances can be made.

 

[Golden]

How many operating systems are installed to this system? You have a few 100MB System Reserved partitions.

Please follow it:
http://www.sevenforums.com/tutorials/274797-disk-management-post-screen-capture-image.html

 

[tycischke]

I have windows 7 installed on my SSD (C. I had installed windows 8 on my HDD(F at one point to see if the blue screens would stop. So I do have windows installed on both of my drives. I have nothing on my HDD(F that I care about, it was simply an experiment, I would have no problem getting rid of everything on it.

 

[Golden]

Mmm. I wonder if thats why no .dmp files are created. Please try this:

1. Shutdown, open case, ground yourself against the metal case frame.
2. Physically disconnect the SATA cable form DISK1 (your E: and F: drives....presumably Windows 8 and its System Reserved)
3. Reboot
4. Run Driver Verifier again.....check for .dmp and note blue screen code.

 

[tycischke]

I disconnected the SATA and power cable for the hard drive, and no luck. It's blue screened two times already. Once with the 0x1E and one with the 0x3B codes. No dump files.

 

[Golden]

Im out of ideas.......can you clean install Windows 7? Leave all other hard disks disconnected when you do that.

 

[tycischke]

That's looking like a good option at this point. I'd like to have this hard drive wiped clean before I install again, is there anything specific I should do to make sure there's no remnants of any drivers or anything?

 

[Golden]

A format is adequate enough, but it might also be best to do DISKPART CLEAN during installation.

1. Boot from installation DVD/USB
2. At Languages screen, type SHIFT+F10 to get the command prompt

Now see Step 8 here:
http://www.sevenforums.com/tutorials/52129-disk-clean-clean-all-diskpart-command.html

 

[tycischke]

I'll do the clean install tomorrow morning then update this thread with continuing problems. I appreciate you helping me out.

 

[Golden]