Solved Frequent Unexpected ShutDowns - PLS analyze dmp files

[yrralrellim]

Frequent unexpected shutdowns - Windows 7 Ultimate 32-bit. Hobby project: Dell Latitude C640; 2GB RAM; NEW out-of-the-box 60GB hard drive. Same problem with the old 40GB hard drive. Checked file system with Windows Repair using an installation DVD and then again using a repair DVD. No errors found. Checked memory sticks independently with Win 7 memory checker -- all is okay. Would someone please analyze my dump file results and point me in the right direction? Thank you.

 

[axe0]

BSOD Posting Instructions

 

[yrralrellim]

Wrong location?

I have never seen a BSOD on this specific problem. Just a Windows error message after logging on after the system automatically reboots. The requested file is attached. Sorry if I posted at the wrong location or with the incorrect procedure .....

 

[axe0]

You're not at the wrong location, it seems you have had a few BSOD crashes.
The first zip file you uploaded has a text file which contains data from BSOD crashes.

The only problems are that your BIOS dates from 2004 which is 5 years before Windows 7 was released and your Product ID is from HP instead of Dell.
This makes your installation counterfeit.

Registered Owner:          Latitude
Registered Organization:   
Product ID:                [COLOR="Red"]00426-OEM-8992662-00010[/COLOR] <-- HP PID on Dell laptop board
Original Install Date:     11/5/2002, 4:23:34 AM
System Boot Time:          11/3/2015, 5:27:08 AM
System Manufacturer:       Dell Computer Corporation
System Model:              Latitude C640                   
System Type:               X86-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: x86 Family 15 Model 2 Stepping 7 GenuineIntel ~1700 Mhz
BIOS Version:              Dell Computer Corporation A10, [COLOR="red"]1/12/2004[/COLOR]

Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.

I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.

 

[yrralrellim]

Purchased unit one month ago on eBay which was supposedly acquired from an estate auction ..... That's what I get - " a pig in a poke". Thanks much!

 

[axe0]

I am truly sorry to hear that

For the next time for verifying if Windows activation is legit, you might want to read Windows Genuine and Activation Issue Posting Instruction

 

[yrralrellim]

If I change the installation to a legit serial number will that cure the counterfeit issue? Of course I know it won't fix the shutdown problems and it won't make any code changes.

 

[axe0]

The counterfeit part is mostly due to the modified code, only changing the PID won't be enough to remove the modifications.