Fresh install missing CD/DVD driver nightmare

Stoph

New member
Local time
1:22 PM
Messages
8
The horror… The horror…
fig0.JPG

Take pity… Please help… Save me from more of this… The same “CD/DVD drivers missing” msg as so many others.

Desperately attempting to fresh install Win7, 64bit (Genuine OEM disk)
(This is what I get by trying to "Move on up" from XP)

If I set the BIOS to default values, Win7 installs fine.

If I change BIOS values to RAID1…
1) Scrolling white bar “Windows is loading files”
2) “Language” , Enter
3) “Install now”, Enter
4) “Setup is Starting”
5) About 3seconds later I get “Select the driver to be installed” with a sub-window on top of that; Fig 1.
fig1.JPG

6) Gigabyte explains similar (but not exact), Fig 2.
fig2.jpg

7) I remove OS disk, insert mobo disk…. Nothing…. Machine only sees OS boot disk. Fig 3.
fig3.jpg


At your mercy,
Stoph
 

My Computer

Computer Manufacturer/Model Number
Blood, Sweat & Tears
OS
Win7 Home Premium, 64bit
CPU
AMD Phenom II 955 Black
Motherboard
Gigabyte 990XA-UD3
Memory
4 x 4GB Corsair Vengeance, DDR3 1600
Graphics Card(s)
HIS IceQ Radeon 6790
Hard Drives
2 - Seagate, 2TB, SATA, ST2000DL003
PSU
Cougar 760W
Case
Rosewill Blackbone
Other Info
2 - LiteOn DVD Burners - iHAS124-04
Welcome to Windows Seven Forums.

Did you try to expand the X drive in Figure 3 to see what, if anything, is nested there?

Your OEM Windows DVD, is it one you bought or one from another computer?
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
X Expanded is the Win7 OEM. I looked through that with a fine-tooth comb.

Disk purchased from NewEgg
 

My Computer

Computer Manufacturer/Model Number
Blood, Sweat & Tears
OS
Win7 Home Premium, 64bit
CPU
AMD Phenom II 955 Black
Motherboard
Gigabyte 990XA-UD3
Memory
4 x 4GB Corsair Vengeance, DDR3 1600
Graphics Card(s)
HIS IceQ Radeon 6790
Hard Drives
2 - Seagate, 2TB, SATA, ST2000DL003
PSU
Cougar 760W
Case
Rosewill Blackbone
Other Info
2 - LiteOn DVD Burners - iHAS124-04
My manners..
Thank you for the Welcome. It is indeed appreciated.
 

My Computer

Computer Manufacturer/Model Number
Blood, Sweat & Tears
OS
Win7 Home Premium, 64bit
CPU
AMD Phenom II 955 Black
Motherboard
Gigabyte 990XA-UD3
Memory
4 x 4GB Corsair Vengeance, DDR3 1600
Graphics Card(s)
HIS IceQ Radeon 6790
Hard Drives
2 - Seagate, 2TB, SATA, ST2000DL003
PSU
Cougar 760W
Case
Rosewill Blackbone
Other Info
2 - LiteOn DVD Burners - iHAS124-04
That's OK.

Have you checked the motherboard driver disc to see if is cracked or damaged in any way?
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
Perfect condition.

When I remove the Win7 disk and insert the mobo disk the drive spins up briefly but does not change the directory in any way... Not read at all.
 

My Computer

Computer Manufacturer/Model Number
Blood, Sweat & Tears
OS
Win7 Home Premium, 64bit
CPU
AMD Phenom II 955 Black
Motherboard
Gigabyte 990XA-UD3
Memory
4 x 4GB Corsair Vengeance, DDR3 1600
Graphics Card(s)
HIS IceQ Radeon 6790
Hard Drives
2 - Seagate, 2TB, SATA, ST2000DL003
PSU
Cougar 760W
Case
Rosewill Blackbone
Other Info
2 - LiteOn DVD Burners - iHAS124-04
Well, if the drive doesn't show the motherboard folder, there must be something wrong with the disc or the optical drive.

I'm just wondering if it's worth copying the drivers to another disc or even a USB stick.

I'm off to bed now as it's getting very late over here so I'm hoping someone else will be along shortly.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
Erm... think about it, if Windows Setup has no drivers to access the CDROM drive then how is it going to see the motherboard disc and get the drivers from it?
Still, this is a weird issue since obviously you must be booting from the Windows DVD just fine to even get to this point. You say this happens only if you change the controller mode in your BIOS to SATA/AHCI - is the DVD drive an IDE or SATA drive? Where/how is it connected?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom-built
OS
Windows 7 Professional SP1 32-bit
CPU
Intel Core 2 Duo E6600 2.4GHz
Motherboard
Asus PL5D2
Memory
4GB DDR2-667 (4x1GB in dual-channel config)
Graphics Card(s)
nVidia GeForce 9800 GT
Sound Card
Creative X-Fi XtremeMusic
Monitor(s) Displays
Acer P236H
Screen Resolution
1920x1200 (DVI)
Hard Drives
OCZ SSD Vertex Plus 60GB SATA (Firmware 3.55), 64MB cache
Hitachi HD321KJ SATA, 320GB, 7200rpm, 16MB cache
PSU
Antec TruePower 2.0
Case
Cooler Master Centurion
Cooling
Too many fans
Keyboard
Standard
Mouse
Microsoft wireless optical mouse
Internet Speed
AT&T U-verse (18mbit/sec)
Antivirus
Microsoft Security Essentials
Browser
Firefox
Other Info
Other devices:
Compaq CQ-60 laptop
Google Nexus 7 (2012) tablet
Nvidia SHIELD tablet (US/LTE)
Hardkernel ODROID-XU single-board computer (Samsung Exynos 5420)
It's almost always an error indicating a bad ISO or installer. In this case it may be the selection of RAID1 which Win7 doesn't much care for.

I would try booting the installer to install to a single HD in AHCI SATA mode.
 
do not use Raid.
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Corazon
Exactly! Everything is SATA. Opticals are on mobo SATA headers 3/4.

Gregrocker
Win7 doesn't like RAID1? Why am I not surprised.
Boot installer to 1 drive? Worth a try, indeed.

Karlsnooks
No raid?
That is the entire point for this build.

Thanks everyone. Keep ideas coming. At work - typing on tiny phone. Will start again after work.
 

My Computer

Computer Manufacturer/Model Number
Blood, Sweat & Tears
OS
Win7 Home Premium, 64bit
CPU
AMD Phenom II 955 Black
Motherboard
Gigabyte 990XA-UD3
Memory
4 x 4GB Corsair Vengeance, DDR3 1600
Graphics Card(s)
HIS IceQ Radeon 6790
Hard Drives
2 - Seagate, 2TB, SATA, ST2000DL003
PSU
Cougar 760W
Case
Rosewill Blackbone
Other Info
2 - LiteOn DVD Burners - iHAS124-04

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Theog-
I have read that cursed manual cover-to-cover many times and am familiar with Chapter 5. I have not installed a floppy as I was under the impression that I wouldn't need one for this OS. Do you think a USB thumb will work?

-But- Re: The tutorial you attached. Thank you, by the way.

That is just the problem, indeed...
Everything is fine until step 4, where I am asked to insert the mobo driver disk. I do this and the machine cannot see the disk, or drive for that matter. When I insert the driver disk the drive spins momentarily but the directory does not update.

Now, however, it seems I have another issue.
I installed to a single disk but not in SATA mode (as gregrocker) suggested because that's just the problem.. can't get the machine to recog SATA.
SO-
I installed to a single drive - perfectly. All HDD's and opticals and front eSATA (connected to mobo via SATA) are recognized.
BUT-
How do I start over? I swear I would not be pestering you fine folks I had stuck to XP. I have thought long and hard about going back but now it's a personal quest.

Thank you
Thank you
Thank you
 

My Computer

Computer Manufacturer/Model Number
Blood, Sweat & Tears
OS
Win7 Home Premium, 64bit
CPU
AMD Phenom II 955 Black
Motherboard
Gigabyte 990XA-UD3
Memory
4 x 4GB Corsair Vengeance, DDR3 1600
Graphics Card(s)
HIS IceQ Radeon 6790
Hard Drives
2 - Seagate, 2TB, SATA, ST2000DL003
PSU
Cougar 760W
Case
Rosewill Blackbone
Other Info
2 - LiteOn DVD Burners - iHAS124-04
You say it won' t recognize SATA but then what mode did it install in?

Normally when install won't proceed in AHCI mode we advise to install in IDE mode. Is that what you did? If so and performance is fine then I'd leave it.
 
Install went smooth except for one small dilemma...

No RAID
 

My Computer

Computer Manufacturer/Model Number
Blood, Sweat & Tears
OS
Win7 Home Premium, 64bit
CPU
AMD Phenom II 955 Black
Motherboard
Gigabyte 990XA-UD3
Memory
4 x 4GB Corsair Vengeance, DDR3 1600
Graphics Card(s)
HIS IceQ Radeon 6790
Hard Drives
2 - Seagate, 2TB, SATA, ST2000DL003
PSU
Cougar 760W
Case
Rosewill Blackbone
Other Info
2 - LiteOn DVD Burners - iHAS124-04
Theog-
I have read that cursed manual cover-to-cover many times and am familiar with Chapter 5. I have not installed a floppy as I was under the impression that I wouldn't need one for this OS. Do you think a USB thumb will work?

-But- Re: The tutorial you attached. Thank you, by the way.

That is just the problem, indeed...
Everything is fine until step 4, where I am asked to insert the mobo driver disk. I do this and the machine cannot see the disk, or drive for that matter. When I insert the driver disk the drive spins momentarily but the directory does not update.

Now, however, it seems I have another issue.
I installed to a single disk but not in SATA mode (as gregrocker) suggested because that's just the problem.. can't get the machine to recog SATA.
SO-
I installed to a single drive - perfectly. All HDD's and opticals and front eSATA (connected to mobo via SATA) are recognized.
BUT-
How do I start over? I swear I would not be pestering you fine folks I had stuck to XP. I have thought long and hard about going back but now it's a personal quest.

Thank you
Thank you
Thank you

http://www.sevenforums.com/tutorials/68505-sata-driver-load-windows-7-vista-setup.html

1) Copy your SATA drivers to a disk. (Floppy, CD, USB)
NOTE: Keep this disk in a safe place, as it will be need to use in the Recovery Console.

Yes, you can use a USB Pen Disk.
 

My Computer

OS
ME/XP/Vista/Win7
Gregrocker-
RAID1, Fail-safe backup

Theog-
I wound up with an install to one drive, two discreet drives recognized... Can I switch to raid now? Do I start from scratch? How?
 

My Computer

Computer Manufacturer/Model Number
Blood, Sweat & Tears
OS
Win7 Home Premium, 64bit
CPU
AMD Phenom II 955 Black
Motherboard
Gigabyte 990XA-UD3
Memory
4 x 4GB Corsair Vengeance, DDR3 1600
Graphics Card(s)
HIS IceQ Radeon 6790
Hard Drives
2 - Seagate, 2TB, SATA, ST2000DL003
PSU
Cougar 760W
Case
Rosewill Blackbone
Other Info
2 - LiteOn DVD Burners - iHAS124-04
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