Front Case Fan Causing BSOD? Error 0x000000F4

[GNTSquid]

This has been a persistent problem since shortly after building the computer back in September and i've only just now narrowed down the specific action that causes the BSOD.

Whenever I switch the front case fan speed to High (from either low or off) after a few moments, the system BSOD's. Doesn't matter what im doing or not doing on the computer if I change the case fan speed to high it will BSOD nearly every time. The only thing I can think of is there's a loose connection somewhere, or possibly something wrong with the power supply which I hope to god isn't the case.

Compute Specs.
i7 4790 3.60GHz
8GB RAM
nVidia GTX970
128GB SSD
1TB HDD
750w Power supply

 

[Layback Bear]

I must say that is the first time I have heard of that as causing a BSOD.

We will have to wait for one of our BSOD team member to read your logs.

Some question if I may.

Where do you have your front fan connected to for power?
What method do you use to control your fan speed?
You mention your power supply but yet you don't tell us what power supply you use. Why?

All power supplies are not created equal.

What case are you using and is the front fan stock that came with the case?

Note:
I would not use the front fan until the problem is found.
It might cause damage to something.

Watch your temps.

 

[GNTSquid]

Where do you have your front fan connected to for power?

I can't remember this off the top of my head, but I believe its connected to the motherboard. Don't hold me to that though.

What method do you use to control your fan speed?

As far as internal fans go, I let the computer handle that. Those settings are at default. For the case fans, the rear one is always on and the front two I use the fan switch thats on the case to either have the fans off or turn them to low. I avoid high because it causes the BSOD.

You mention your power supply but yet you don't tell us what power supply you use. Why?

All power supplies are not created equal.

Because I just couldn't remember the specific model. But I have it now. I have a EVGA SuperNOVA 750 80 plus Gold Full Modular Power Supply. EVGA SuperNOVA 750 G2 220-G2-0750-XR 750W ATX12V / EPS12V SLI Ready 80 PLUS GOLD Certified Full Modular Power Supply Intel 4th Gen CPU Compatible 10 Year Warranty - Newegg.com

What case are you using and is the front fan stock that came with the case?

I am using a Rosewill Legacy QT01 Rosewill.com - Computer Case, Power Supply, Computer Accessories, Networking, Peripherals. Price, Quality, and Services.
The case fans are stock. There are two fans on the front of the case that both spin or don't spin when the fan switch is used. I only really turn the fans on when I play a game, but they do an adequate job with the low setting which doesn't cause a BSOD. But I also haven't played a game that really pushes the computer either.

Watch your temps

Honestly, i'm not entirely sure how to check that. Is there a way to do it quick and on the fly without much interruption to whatever else I may be doing on the computer?

 

[GNTSquid]

I hope bumping isn't too frowned upon, but I'm wondering if anyone with some fresh eyes has any idea whats going on?

 

[Layback Bear]

It hard to figure out your problem because of little information.
You state you front fans have a switch. Where dose the switch hook to for power? The only way I know how to find this information is to open the case and follow the harness.

I take it you didn't build this computer.
Have these front fans always acted like this?
I have to know what hooks to what to give proper advice.
Remember you are our eyes and ears.

Their is a chance that the front fans are drawing to many amps/wats on hight speed for a motherboard connection.
Also remember you have a switch in the circuit which could also cause a problem if faulty.
Their are many things that can cause this problem with the fan circuit.

Do you fell comfortable going into the case and checking things and how they are connected?

 

[Boozad]

Your dumps are pointing towards a failing hard drive. Download the SanDisk Toolkit from here to check the integrity of your SSD. Report back with the results.

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc400097f8, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 00000001c7937860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff880012ff064, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


[COLOR=Red]ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware[/COLOR]

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa8009240680, Terminating object
Arg3: fffffa8009240960, Process image file name
Arg4: fffff800031cc130, Explanatory message (ascii)

Debugging Details:
------------------

----- ETW minidump data unavailable-----

KERNEL_LOG_FAILING_PROCESS:  

PROCESS_OBJECT: fffffa8009240680

IMAGE_NAME:  csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

[COLOR=Red]EXCEPTION_CODE:  (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at  0x%p. The required data was not placed into memory because of an I/O  error status of 0x%x.

BUGCHECK_STR:  0xF4_IOERR[/COLOR]

 

[GNTSquid]

You state you front fans have a switch. Where dose the switch hook to for power? The only way I know how to find this information is to open the case and follow the harness.

I take it you didn't build this computer.
Have these front fans always acted like this?
I have to know what hooks to what to give proper advice.
Remember you are our eyes and ears.

Their is a chance that the front fans are drawing to many amps/wats on hight speed for a motherboard connection.
Also remember you have a switch in the circuit which could also cause a problem if faulty.
Their are many things that can cause this problem with the fan circuit.

Do you fell comfortable going into the case and checking things and how they are connected?

I did build the computer myself, but it was my first time ever building a computer.
The fans have acted like this pretty much since the first day the computer was turned on. I'll open the case and check the computer when I get home, at the moment i'm at work and won't be able to do it for a while.

Your dumps are pointing towards a failing hard drive. Download the SanDisk Toolkit from here to check the integrity of your SSD. Report back with the results.

Thank you, i'll run this when I get home from work tonight. Is it odd that the fan would be causing a hard drive to fail, unless maybe turning the fan to high speed somehow saps power from the SSD?

This also reminds me, when I was first setting up the BIOS I remember changing the boot order of the drives and putting what I at least thought was the SSD to boot first since its what holds my OS, followed by the HDD then optical drive. I don't know if that might have something to do with it?

 

[Layback Bear]

Well we just might be looking at more than one problem.

Thank you Gav for taking a look at the logs.

 

[Boozad]

Thank you, i'll run this when I get home from work tonight. Is it odd that the fan would be causing a hard drive to fail, unless maybe turning the fan to high speed somehow saps power from the HDD?

This also reminds me, when I was first setting up the BIOS I remember changing the boot order of the drives and putting what I at least thought was the SSD to boot first since its what holds my OS, followed by the HDD then optical drive. I don't know if that might have something to do with it?

What are using to control the fans? Software or hardware? It could be completely coincidental that the BSOD occurs then because off the top of my head I can't make a connection between fans ramping up and an SSD throwing up errors. We need to know the results of the Toolkit diagnostics before we go any further.

The boot order shouldn't matter, if you were trying to boot from a on-OS HDD first it would just add seconds onto your boot time as there is no bootable media on there.

 

[Boozad]

Well we just might be looking at more than one problem.

Thank you Gav for taking a look at the logs.

You're welcome Jack. We certainly need to know how healthy the drive is for starters, let's get the diagnostic report and we'll go from there. Sound good?

 

[Layback Bear]

My concern is if the fan or fan switch is connected directly to the motherboard and has a current over draw it might damage the motherboard.
Of course the BSOD logs and suggestion is in your ball park.

 

[Boozad]

I never noticed the fan switch Jack, my mistake. I would presume it has to be connected to the motherboard somewhere along the line, and given that the board carries 2x4-pin CPU connectors and 3x4-pin system fan connectors I'd be looking at disconnecting the fans from the switch and connecting them directly to the motherboard.

 

[GNTSquid]

What are using to control the fans? Software or hardware? It could be completely coincidental that the BSOD occurs then because off the top of my head I can't make a connection between fans ramping up and an SSD throwing up errors. We need to know the results of the Toolkit diagnostics before we go any further.

The boot order shouldn't matter, if you were trying to boot from a on-OS HDD first it would just add seconds onto your boot time as there is no bootable media on there.

I don't use anything to control the internal or rear case fan/s. I let those all run at their factory settings.
The front case fans in question are controlled with hardware. On the front of the case at the bottom is a slider switch with 3 positions. Left, center and right. Left is High, Center is Off and Right is Low.

The motherboard temps are over twice of what they should be.
Of course the BSOD logs and suggestion is in your ball park.

My MoBo is running hotter than it should be? Yikes! How'd you find that out? This sort of PC troubleshooting is way out of my range of knowledge.

And if it will help any here are the specific parts I have in the computer.

MSI z97 Gaming 7 Mobo

Kingston Hyper X FURY 4GB Ram

MSI GTX 970 Video Card

intel i7 4970 3.6GHz

The HD in question
SanDisk Extreme 120GB SSD

 

[Layback Bear]

I made a mistake with your motherboard temps. I have corrected my post.
I got your thread mixed up with another thread that is almost the same.

Forgive me for my boo boo.

 

[GNTSquid]

I finally got around to downloading that SanDisk SSD Toolkit. There wasn't much to the program but my Firmware was already up to date and it said under the "SMART Attributes" tab that the "Overall SMART Status" is PASS. There was an option to Export data to a .CSV file so i did that and will upload. I also took some screen grabs of the SMART Attributes chart. I don't know what any of it means.

I also popped the case open to try to find how the fans were connected but I couldn't find any sort of concrete evidence of where it was plugged in, but i'm pretty sure its the MoBo but I couldn't tell you exactly was socket. I checked the manual but couldn't find anything either about where the fans were plugged in. I just wish I could remember what I had done when I built the thing.

 

[cipley]

CMIIW, but I found this very interesting here:

AE	Unexpected Power Loss Count	100		[B][COLOR="Red"]6[/COLOR][/B]	N/A

Apparently the "Unexpected Power Loss" occur when you switch the fan to High, thus causing windows to throw exception "drive not found" or something like that....

Regarding the power outlet to Mobo, I think Boozad knows better...

 

[Boozad]

So the drive looks healthy apart from those power losses. That could well be down to the fans switching but how I don't know. Did we get a make and model of PSU here? Please add that to your system specs. And the case as well if you know what it is.

I think the first course of action would be to disconnect the front fans from the switch and get them connected to the motherboard connections.

 

[GNTSquid]

PSU is a EVGA SuperNOVA 750 80 Plus Gold Full Modular and the Case is a Rosewill Legacy QT01-B

Forgot to add earlier. When I had the case open I double checked everything was fully plugged in on the Mobo, SSD, and PSU and everything was good, no loose connections.

 

[Boozad]

So the fans connected to the switch came built into the case? And where is the switch located that changes the fan speed?

 

[Layback Bear]

If it was my computer I would not use the fan or the fan switch. It's not worth taking a chance on damaging other things.

I would replace the fan and not use the switch. When you buy a lower priced case you get lower priced fans and fan switches.
My Corsair 600T has a fan switch and I haven't used it in years. I don't trust them. I have also replaced every fan in the 600T.