Function keys wont work after samsung update

doodsz

New member
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hello, im new to the forum.

would someone be able to help me,

i have a samsung np550p5c i kept getting popups of samsung updates and it did my head in so i updated them. they were about 7 updates and the ones i could remember were a bios, sound and graphics update.

when the updates were done it prompted me to restart which i did.

when my laptop rebooted i got an error (ill post up a pic of it in a bit)


now when i tried to change my brightness using the function keys they dont work
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-A02UK
OS
Windows 7 Home Premium x64
hello, im new to the forum.

would someone be able to help me,

i have a samsung np550p5c i kept getting popups of samsung updates and it did my head in so i updated them. they were about 7 updates and the ones i could remember were a bios, sound and graphics update.

when the updates were done it prompted me to restart which i did.

when my laptop rebooted i got an error (ill post up a pic of it in a bit)


now when i tried to change my brightness using the function keys they dont work

Cnet hosts a Samsung forum at the following site;

http://forums.cnet.com/samsung-forum/

You may get a quicker or better response there.

HTH
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Professional x64
CPU
Intel i5 quad processor
Motherboard
DP67BG
Memory
16 GB
Graphics Card(s)
Radeon HD 5770
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung SyncMaster
Screen Resolution
1920X1080
Hard Drives
WD 2TB (SATA Internal)
WD 1TB (USB External)
PSU
Corsair GS800
Case
Tower (Generic)
Cooling
3 Internal Fans
Keyboard
MS Wireless
Mouse
MS Optical Wired
Internet Speed
54 mbps
Antivirus
Emsisoft
Browser
IE-Version 9, Palemoon-Version 24.2.0
hello, im new to the forum.

would someone be able to help me,

i have a samsung np550p5c i kept getting popups of samsung updates and it did my head in so i updated them. they were about 7 updates and the ones i could remember were a bios, sound and graphics update.

when the updates were done it prompted me to restart which i did.

when my laptop rebooted i got an error (ill post up a pic of it in a bit)


now when i tried to change my brightness using the function keys they dont work

Cnet hosts a Samsung forum at the following site;

http://forums.cnet.com/samsung-forum/

You may get a quicker or better response there.

HTH

thanks for your response,
ill have a look :D
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-A02UK
OS
Windows 7 Home Premium x64
On the Samsung Support Downloads webpage for your exact model there will be software and possibly hotfixes for FN keys.

In addition, Samsung owners who Clean Reinstall - Factory OEM Windows 7 have reported that Software which enables Fkey functions and illumination may be labeled Easy Display Manager.
 
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