Game Stopped working

javalove

New member
Local time
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When I load up Final Fantasy 14 it starts then says game stops working. I saw it was on the compatible list so I'm not sure what to do. My laptop does meet the requirements to start it
 

My Computer

Computer Manufacturer/Model Number
HP G62
OS
Window 7 Home Premium 64 bit
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD (Core i3)
Sound Card
Realtek High Definition Audio
When I load up Final Fantasy 14 it starts then says game stops working. I saw it was on the compatible list so I'm not sure what to do. My laptop does meet the requirements to start it

Welcome to SF. Don't have a solution, but a comment. How can you have a Final Fantasy with new versions every year? Sort of defeats the meaning of final.

Okay, one suggestion is to make sure you have the newest video driver installed.
 

My Computer

Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
Lemur is correct, there was an issue were someone was getting an error and it was solved just by making sure everything was up to date.
 

My Computer

Computer Manufacturer/Model Number
SMN-Productions
OS
Windows 7 x86/x64, Server 2008r2, Web Server 2008
CPU
i7 v2 3930K Steping stone 2
Motherboard
ASUS Rampage IV Extreme
Memory
G.SKILL Ripjaws Z Series 32GB
Graphics Card(s)
AMD HD 5770
Monitor(s) Displays
Acer 21" and Samsung 20"
Hard Drives
Patriot Pyro 80GB
PSU
1000 Watt
Case
HAF-X
Cooling
4 Fans
Keyboard
Black Widow Ultimate
The video card is almost up to date, on my pc the video card is lower than my laptops but it will start the game. Actually my laptop has better specs than the desktop, that's why I'm not sure what to do.
 

My Computer

Computer Manufacturer/Model Number
HP G62
OS
Window 7 Home Premium 64 bit
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD (Core i3)
Sound Card
Realtek High Definition Audio
The video card is almost up to date, on my pc the video card is lower than my laptops but it will start the game. Actually my laptop has better specs than the desktop, that's why I'm not sure what to do.

Are both your laptop and desktop running Win 7 64-bit OS?
 

My Computer

Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
The video card is almost up to date, on my pc the video card is lower than my laptops but it will start the game. Actually my laptop has better specs than the desktop, that's why I'm not sure what to do.

Are both your laptop and desktop running Win 7 64-bit OS?

The desktop is a Vista can't remember the OS by heart though
 

My Computer

Computer Manufacturer/Model Number
HP G62
OS
Window 7 Home Premium 64 bit
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD (Core i3)
Sound Card
Realtek High Definition Audio
In addition, have you updated the direct x files?

5 - Update your Direct X files - Contrary to popular belief, just because Windows 7 is DX11 capable doesn’t mean it has the latest DX9 files!!! Most game issues can be fixed by simply updating the DX files.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
The guy I helped with the same situation was 1 version behind on the drivers Z: you may want to update. Remember close only counts in horse shoes and hand grenades.
 

My Computer

Computer Manufacturer/Model Number
SMN-Productions
OS
Windows 7 x86/x64, Server 2008r2, Web Server 2008
CPU
i7 v2 3930K Steping stone 2
Motherboard
ASUS Rampage IV Extreme
Memory
G.SKILL Ripjaws Z Series 32GB
Graphics Card(s)
AMD HD 5770
Monitor(s) Displays
Acer 21" and Samsung 20"
Hard Drives
Patriot Pyro 80GB
PSU
1000 Watt
Case
HAF-X
Cooling
4 Fans
Keyboard
Black Widow Ultimate
So it might be a problem of running it on a 64-bit system. Did you try running it in XP mode?
 

My Computer

Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
In addition, have you updated the direct x files?

5 - Update your Direct X files - Contrary to popular belief, just because Windows 7 is DX11 capable doesn’t mean it has the latest DX9 files!!! Most game issues can be fixed by simply updating the DX files.

I actually just updated that about a hour or so ago, restarted my laptop just in case but the game still didn't work.
 

My Computer

Computer Manufacturer/Model Number
HP G62
OS
Window 7 Home Premium 64 bit
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD (Core i3)
Sound Card
Realtek High Definition Audio

My Computer

Computer Manufacturer/Model Number
SMN-Productions
OS
Windows 7 x86/x64, Server 2008r2, Web Server 2008
CPU
i7 v2 3930K Steping stone 2
Motherboard
ASUS Rampage IV Extreme
Memory
G.SKILL Ripjaws Z Series 32GB
Graphics Card(s)
AMD HD 5770
Monitor(s) Displays
Acer 21" and Samsung 20"
Hard Drives
Patriot Pyro 80GB
PSU
1000 Watt
Case
HAF-X
Cooling
4 Fans
Keyboard
Black Widow Ultimate
So it might be a problem of running it on a 64-bit system. Did you try running it in XP mode?

I did try XP mode and it said the same thing. I'll probably just end up sticking with my desktop and buying a new video card
 

My Computer

Computer Manufacturer/Model Number
HP G62
OS
Window 7 Home Premium 64 bit
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD (Core i3)
Sound Card
Realtek High Definition Audio

My Computer

Computer Manufacturer/Model Number
HP G62
OS
Window 7 Home Premium 64 bit
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD (Core i3)
Sound Card
Realtek High Definition Audio
In addition, have you updated the direct x files?

5 - Update your Direct X files - Contrary to popular belief, just because Windows 7 is DX11 capable doesn’t mean it has the latest DX9 files!!! Most game issues can be fixed by simply updating the DX files.

I actually just updated that about a hour or so ago, restarted my laptop just in case but the game still didn't work.

OK. And thanks for letting me know.

BTW check this out to see if there's something in there that might be of help - Tips on Troubleshooting Game Issues

Peace :cool:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
Okay it's been hours but I just got everything reinstalled. I booted up got the same error checked the problem and it said ffxivboot is incompatible. I've tried running the same on every windows setting and it says the same thing. It shouldn't be my graphics card because my desktop's isn't as good as my laptop and it will run the game though it's a bit laggy so I'll be getting a new one for it anyway.

So does anyone know a way around that ffxivboot is incompatible?
 

My Computer

Computer Manufacturer/Model Number
HP G62
OS
Window 7 Home Premium 64 bit
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD (Core i3)
Sound Card
Realtek High Definition Audio
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