Gaming - Graphics Problem

Debra1533

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Playdom Inernet Game freezing in play - cannot locate problem. Java, Flash Player all up to date. Tried to update driver - Graphics Win 7 64 bit says - existing graphics driver is up to date (very old.) Not sure what to do. Ran aero test - score

Diagnostic Report (1.9.0027.0) I have test results saved.

Aero Test results - Paint - Print Screen results 2 pages
Processor CPS 4.9
Memory Ram 4.9
Graphics desktop perf. for AERO 1.0
Gaming Graphics 1.0
Primary Hard Drive disk xfer rate 5.9

Notes - Video Card driver does not support Aero effects - update video driver
Current video card driver isn't compatible with WDDM
My system info is in my User profile in Seven Forum.

Thank you - by the way I did a reinstall of win 7 pro 64 bit
 

My Computer

Computer Manufacturer/Model Number
Dell
OS
Win 7 32
CPU
Laptop - Inspiron 1520
Motherboard
Dell Inc OUW306 Serial #HSVKBD1.CN4864376P6852.
Memory
4 gb
Graphics Card(s)
Std Vga Graphics Adapter 6.1.7600.16385 date 6.21.06
Sound Card
BT hands free- audio BT stereo audio
Monitor(s) Displays
Laptop Screen
Hard Drives
698.64gb E Drive fixed 100 MB
Uninstall your graphics drivers, restart the machine, let windows install drivers.
Let us know if problem persists.

You need a new, better card. 1.0 come on man.

5.0 or better.

You did all the work yourself and the answer is right in front of you.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
Gaming Graphics Problem thread - ADDRAM:STILL NEED USEFUL REPLY

Here's ADDRAM's reply:

"Uninstall your graphics drivers, restart the machine, let windows install drivers.
Let us know if problem persists.

You need a new, better card. 1.0 come on man.

5.0 or better.

You did all the work yourself and the answer is right in front of you."

First - It appears Addram didn't refer to my basic system info - I have a Dell 1520 Laptop. The suggestion the answer is right in front of me was nonproductive.

It's not like I can - with a laptop - just replace a card that is permanently. Attached to the board. I welcome any useful resolutions that relate to the problem and my 1520 Laptop

Java - up to date
Adobe Flash Player version - up to date
All other relevant adobe, Windows sodftware have been updated.
 

My Computer

Computer Manufacturer/Model Number
Dell
OS
Win 7 32
CPU
Laptop - Inspiron 1520
Motherboard
Dell Inc OUW306 Serial #HSVKBD1.CN4864376P6852.
Memory
4 gb
Graphics Card(s)
Std Vga Graphics Adapter 6.1.7600.16385 date 6.21.06
Sound Card
BT hands free- audio BT stereo audio
Monitor(s) Displays
Laptop Screen
Hard Drives
698.64gb E Drive fixed 100 MB
Hi Debra, welcome to the forums.

When it freezes what happens? Do you have to power off and restart the laptop before you can use it again? Or do you just have to close the browser down?
 

My Computer

OS
Windows 7 Professional 64 bit
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