Gateway Notebook, windows update error 80080005

[ARGal34]

I have a Gateway Notebook here which is running Windows 7 Starter. I went to do "check for updates" when i got the error 8008005. I have tried to run FixIt and follow many other instructions from google. I have also tried to delete the SoftwareDistribution folders and stop and restart Windows Update. Any help on fixing this would be appreciated.

 

[wben353]

Hi ARGal34 & welcome to the forum.
Please follow Windows Update Posting Instructions

error messages ending in 0005 are often 'access denied' errors - try this first.....

Open Windows Update
click on Change Settings
select 'Never check for updates' in the dropdown - click OK
Exit Windows Update
now go back to Windows Update
Click on Change Settings
Select 'Install Updates Automatically'
Click OK
now try manually checking for updates.

 

[ARGal34]

Tried this and still got the error code 80080005. I also ran my malware and used the system update readiness tool to no avail.

 

[wben353]

As the CheckSur log is clean this normally indicates an issue with the TEMP location for WU downloads, it is just a case of clearing it out.

Software Distribution rename

• Click Start -> Type in CMD in the search -> Right click on cmd.exe and choose Run as Administrator
• Copy & paste in the following commands:
  net stop wuauserv
  ren %SystemRoot%\SoftwareDistribution\Download DL.bak
  ren %SystemRoot%\SoftwareDistribution\DataStore DS.bak
  net start wuauserv

Once completed please try and run windows update again.

 

[ARGal34]

I copy and pasted the above into cmd and got this:

 

[wben353]

Did Windows Update Service start successfully?

C:\Windows\System32>net start wuauserv
The Windows Update service is starting.
The Windows Update service was started successfully.

Did you try windows update again?
​

 

[wben353]

Still having update issue...

This can be a Winsock problem.....

Open an Elevated Command Prompt window, and run the following command

NETSH WINSOCK RESET

you'll be advised to reboot - do so, and try again.