Gateway NV52 AMD Athlon - freezes often

Technoir

Technoir

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Hi,

My Gateway NV52 laptop / AMD Athlon 64 X2 Ql-65 has started freezing 2x per day for the past week.

When video/audio is playing, it'll make sound turn into a ZZZZ jagged-metallic and slowed down. After 30-120 seconds it turns back to normal.

No error reports. What could it be? Thanks!

FILES ATTACHED
 
Last edited:

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz8.00 GBNVIDIA GeForce GTX 1050
Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Motherboard
DELL Inc. 0X501H
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 1050
Sound Card
(1) Monitor Webcam (2) High Definition Audio Device (3)
Screen Resolution
2048 x 1152 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) SAMSUNG HD103SJ (2) Samsung D3 Station USB Device

My Computer My Computer

At a glance

MS Windows 7 Professional 64-bit SP1AMD FX(tm)-6100 Six-Core Processor Socket AM3...8.00 GB Dual-Channel DDR3 @ 802MHz (11-11-11-...NVIDIA GeForce GTX 560 Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Build
OS
MS Windows 7 Professional 64-bit SP1
CPU
AMD FX(tm)-6100 Six-Core Processor Socket AM3+ (942)
Motherboard
ASUSTeK COMPUTER INC. SABERTOOTH 990FX (AM3r2)
Memory
8.00 GB Dual-Channel DDR3 @ 802MHz (11-11-11-36) 1.5Volts
Graphics Card(s)
NVIDIA GeForce GTX 560 Ti
Sound Card
Onboard Realtek HD
Monitor(s) Displays
shimian (1920x1080@60Hz)
Screen Resolution
1920*1080
Hard Drives
OCZ-AGIL ITY3 SATA Disk Device 120GB
PSU
Corsair TX 750
Case
Corsair
Cooling
WaterCooled
Keyboard
Microsoft Wired
Mouse
Logitech USB Optical TiltWheel Mouse
Internet Speed
Realtek PCIe GBE Family Controller 20MB*1MB
Antivirus
Avast
Browser
Firefox
Other Info
150GB Internal Hard Drive for Backing Up Important Files -
Hauppauge Nova-DT Dual DVB-T Tuner Device (+IR) -
USB PC Camera with Mic (SN9C105)
I updated the 1st message with the files. Thanks.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz8.00 GBNVIDIA GeForce GTX 1050
Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Motherboard
DELL Inc. 0X501H
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 1050
Sound Card
(1) Monitor Webcam (2) High Definition Audio Device (3)
Screen Resolution
2048 x 1152 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) SAMSUNG HD103SJ (2) Samsung D3 Station USB Device
Up!
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz8.00 GBNVIDIA GeForce GTX 1050
Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Motherboard
DELL Inc. 0X501H
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 1050
Sound Card
(1) Monitor Webcam (2) High Definition Audio Device (3)
Screen Resolution
2048 x 1152 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) SAMSUNG HD103SJ (2) Samsung D3 Station USB Device
Up! Anyone with the same issue?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz8.00 GBNVIDIA GeForce GTX 1050
Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Motherboard
DELL Inc. 0X501H
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 1050
Sound Card
(1) Monitor Webcam (2) High Definition Audio Device (3)
Screen Resolution
2048 x 1152 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) SAMSUNG HD103SJ (2) Samsung D3 Station USB Device
Up!
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz8.00 GBNVIDIA GeForce GTX 1050
Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Motherboard
DELL Inc. 0X501H
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 1050
Sound Card
(1) Monitor Webcam (2) High Definition Audio Device (3)
Screen Resolution
2048 x 1152 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) SAMSUNG HD103SJ (2) Samsung D3 Station USB Device
Problem Devices: SBRE ROOT\LEGACY_SBRE\0000 This device is not present, is not working properly, or does not have all its drivers installed.

Go to device manager > select view from the menu > show hidden devices, find the driver above right click then uninstall, Reboot, check device manager to see if it has gone or returned.

Keep us posted, Thanks
 

My Computer My Computer

At a glance

MS Windows 7 Professional 64-bit SP1AMD FX(tm)-6100 Six-Core Processor Socket AM3...8.00 GB Dual-Channel DDR3 @ 802MHz (11-11-11-...NVIDIA GeForce GTX 560 Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Build
OS
MS Windows 7 Professional 64-bit SP1
CPU
AMD FX(tm)-6100 Six-Core Processor Socket AM3+ (942)
Motherboard
ASUSTeK COMPUTER INC. SABERTOOTH 990FX (AM3r2)
Memory
8.00 GB Dual-Channel DDR3 @ 802MHz (11-11-11-36) 1.5Volts
Graphics Card(s)
NVIDIA GeForce GTX 560 Ti
Sound Card
Onboard Realtek HD
Monitor(s) Displays
shimian (1920x1080@60Hz)
Screen Resolution
1920*1080
Hard Drives
OCZ-AGIL ITY3 SATA Disk Device 120GB
PSU
Corsair TX 750
Case
Corsair
Cooling
WaterCooled
Keyboard
Microsoft Wired
Mouse
Logitech USB Optical TiltWheel Mouse
Internet Speed
Realtek PCIe GBE Family Controller 20MB*1MB
Antivirus
Avast
Browser
Firefox
Other Info
150GB Internal Hard Drive for Backing Up Important Files -
Hauppauge Nova-DT Dual DVB-T Tuner Device (+IR) -
USB PC Camera with Mic (SN9C105)
Thanks!

Device "SBRE ROOT\LEGACY_SBRE\0000" (appears as "SBRE" with a "!" yellow exclamation mark) did not return after reboot.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz8.00 GBNVIDIA GeForce GTX 1050
Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Motherboard
DELL Inc. 0X501H
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 1050
Sound Card
(1) Monitor Webcam (2) High Definition Audio Device (3)
Screen Resolution
2048 x 1152 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) SAMSUNG HD103SJ (2) Samsung D3 Station USB Device
Good, Let us know if you get anymore freezes.

Thanks
 

My Computer My Computer

At a glance

MS Windows 7 Professional 64-bit SP1AMD FX(tm)-6100 Six-Core Processor Socket AM3...8.00 GB Dual-Channel DDR3 @ 802MHz (11-11-11-...NVIDIA GeForce GTX 560 Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Build
OS
MS Windows 7 Professional 64-bit SP1
CPU
AMD FX(tm)-6100 Six-Core Processor Socket AM3+ (942)
Motherboard
ASUSTeK COMPUTER INC. SABERTOOTH 990FX (AM3r2)
Memory
8.00 GB Dual-Channel DDR3 @ 802MHz (11-11-11-36) 1.5Volts
Graphics Card(s)
NVIDIA GeForce GTX 560 Ti
Sound Card
Onboard Realtek HD
Monitor(s) Displays
shimian (1920x1080@60Hz)
Screen Resolution
1920*1080
Hard Drives
OCZ-AGIL ITY3 SATA Disk Device 120GB
PSU
Corsair TX 750
Case
Corsair
Cooling
WaterCooled
Keyboard
Microsoft Wired
Mouse
Logitech USB Optical TiltWheel Mouse
Internet Speed
Realtek PCIe GBE Family Controller 20MB*1MB
Antivirus
Avast
Browser
Firefox
Other Info
150GB Internal Hard Drive for Backing Up Important Files -
Hauppauge Nova-DT Dual DVB-T Tuner Device (+IR) -
USB PC Camera with Mic (SN9C105)
It just happened again, although it lasted only 3 seconds. I was watching a video, and the sound went ZZZZZZZZZZZZZZZZ.
 
Last edited:

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz8.00 GBNVIDIA GeForce GTX 1050
Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Motherboard
DELL Inc. 0X501H
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 1050
Sound Card
(1) Monitor Webcam (2) High Definition Audio Device (3)
Screen Resolution
2048 x 1152 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) SAMSUNG HD103SJ (2) Samsung D3 Station USB Device
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