Getting a fatal error when trying to sysprep

computergal

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I am trying to sysprep, and getting a fatal error. When I went to Panther logs setupact.log I see an error that says:
SYSPREP LaunchDll:Could not load DLL C:\Windows\ehome\ehssetup.dll
An error occurred while running registry sysprep DLLs, halting sysprep execution
WinMain: Hit failure while processing sysprep cleanup providers:hr

I am running sysprep from administrative command prompt, I change directories to the Sysprep folder, then run my command: sysprep /oobe /generalize /shutdown /unattend:e:\unattend.xml

I also stopped the windows media player service: net stop smpnetworksvc

It actually starts running sysprep and then gives me the fatal error. What am I doing wrong?

I have also tried to run sysprep with no unattend file, and also took out the shutdown command, and still got the same error.

Any help would really be much appreciated, I have been working on this for quite a while and feel like I'm not getting anywhere
 
Last edited:

My Computer

Computer type
PC/Desktop
OS
Windows 7 Pro x86
Would anyone be able to assist me with problem? I have been searching for answers but have not found any information on what I can do to resolve this. I think this might be related to the other issue I had where it gave me a fatal error when I clicked on Audit mode in the Sysprep box. (I had just thought it was because I was already in Audit mode but maybe not).
My registry entries seem to be slightly different as well.

I would be very appreciative of any help,
Thanks
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Pro x86
Thank you for the advice gregrocker. I will be deploying 150 computers, and chose to use Sysprep because I didn't know about using Paragon. I will send a message to Kari.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Pro x86
Kari

How do I send a question to Kari?- I seem to find many subscribers reaching out to Kari and stating "ask Kari" I love Kari already...but how do I get a hold of Kari? Please..I am stuck in sysprep land...
thank you
HANNAH
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Professional
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