Getting BSOD after updating GPU drivers

[Himavanth]

Hi experts,

I was working on video project, I got a notification about new GPU drivers so i updated it, after that im getting this Blue screen error frequently like 3-4 times a day, I have attached all files needed in a zip below please help me with this, Just help me to find wat is the real problem.

I have tried many methods like
Restoring
re installing the drivers

Thanks in advance

 

[Arc]

Hi Himavanth.

The crash dumps are not reporting anything display related, but all of them are pointing to some storage related issue.

Test your HDD using Seatools. http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html

Let us know the result.

Also post a screenshot of the HDD using CrystalDiskInfo - Software - Crystal Dew World
___________________________________

BugCheck F4, {3, fffffa800e8c2b30, fffffa800e8c2e10, fffff80003194db0}

----- ETW minidump data unavailable-----
Probably caused by : wininit.exe

Followup: MachineOwner
---------

 

[Himavanth]

Thanks For replying

First Thank You Arc for your reply

I have uploaded screenshot of Crystal Diskinfo

I ran Below Seatools tests

SMART Check
Short drive self test
Short generic

this 3 are passed. Im scared to run Fix all.

 

[Arc]

SMART status are good.

What is the result of the seatools tests? Are they all passed?

Go for a seatools long test this night.

 

[Himavanth]

All Seatools tests are passed, I havent tried long tests. I will try today.
Yesterday I opened Cabinet and removed HDD, Ram and CMOS and Connected Back after that BSOD not appeared. I have to See, If again BSOD came i'll go for long test

Thank You

 

[Arc]

If seatools test is free from error, re-seating the SATA cables should have done the job. Well done.

 

[Himavanth]

BSOD again

Hi arc, Again im getting BSOD error, My system stops working suddenly, All torrents gives a error that they didnt find specified location, and in premiere pro videos show as media absent then suddenly it goes to bluescreen. I have attached the SF tools zip here, please help me with this,

 

[Arc]

Time to take the long test?

 

[Himavanth]

i have started long generic test, Can i continue my work or should i stop?

 

[Arc]

It is the best to run the long test with the DOS version.

But if you are running the windows version, you may multitask.

 

[Himavanth]

Hi

The long generic test is passed. i ll try again in dos mode, but still BSOD is coming. can you analyze dmp files please?

 

[Arc]

The dumps report a stop 0xF4 BSOD. probably caused by csrss.exe.

BugCheck F4, {3, fffffa800e5bbb30, fffffa800e5bbe10, fffff800031d1db0}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------

That means, a critical object is terminated while it was in use. Usually it the the disc. Something is making the disc fail. It may be the disc itself failing, it may be the SATA cables are bad (or loose), it may be the SATA port on the motherboard is failing, it may be there is some backup or defragment tool that is causing issue, it may be the file system of the disc corrupted, it may be the file system driver of an antivirus is not letting the disc work properly, or it may be a virus.

You had another essence of bugcheck, stop 0x7A. Let us see it:

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  [COLOR=Red]Typically caused by
a bad block in the paging file or disk controller error.[/COLOR] Also see
KERNEL_STACK_INPAGE_ERROR.
[COLOR=Red]If the error status is 0xC000000E[/COLOR], 0xC000009C, 0xC000009D or 0xC0000185,
[COLOR=Red]it means the disk subsystem has experienced a failure.[/COLOR]
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.

ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

[B][COLOR=Red]DISK_HARDWARE_ERROR: There was error with disk hardware[/COLOR][/B]

[B][COLOR=Red]3895 errors : !Ntfs[/COLOR][/B] (fffff88001345000-fffff88001345fff)

That is why I am behind the disc. Dumps were analyzed at the due time, before replying to you.

As the disc check is free from errors, you re-seat the sata and power.

• 

Also, change the SATA cable if possible. Apply it to a different port on the motherboard. Make it sure that the screws holding the disc with the stand are properly tightened in all the screw-holes.

As a caution, uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Then do some virus scans. Scan the system for possible virus infection with the following programs.

• Anti-rootkit utility TDSSKiller
• Windows Defender Offline

Let us know hew it went.