Getting BSOD, Please Help

Hi,

Did you check the new minidump file?

Thanks,
Slasher
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps
SlasherIT said:
Hi,

It also didn't work properly with XP installed. Are you sure I can't make it work? As I really need it. If I wanted to disable it, couldn't I just disable it from Device Manager?
Click to expand...
Disabling it sometimes does not prevent the drivers from loading. You would be better off to rename the driver; then you know the driver will not load. You can then disable it in Device Manager.

You are not going to be able to make it work with Win 7; it was not designed for Win 7. Trying to make it work in Win 7 is akin to trying to make a 1960's VW Beetle front end work on a 2010 Porsche Carrera. :) To explain, Win 7 is a totally new operating system; it is not an evolution from XP. Therefore software and hardware designed for XP will not run in Win 7.

SlasherIT said:
Hi,

Did you check the new minidump file?

Thanks,
Slasher
Click to expand...
I missed that; thank you for pointing it out. The dump directly blames smserial.sys, Motorola SM56 voice modem driver. This is a 2007 driver and is not going to work with Win 7. If you do not use the modem, that is, if you do not use a dialup connection, rename this driver from .sys to .old. Reboot. The driver will not load.

You have made progress with your drivers. These are outdated drivers I still see loaded on your system.
camcaud.sys Thu Apr 29 17:09:17 2004 - Conexant Audio Driver by Conexant Systems Inc. Conexant: Support.

camchal.sys Thu Apr 29 17:10:04 2004 - CAMCHALA by Conexant Systems Inc. Conexant: Support.

EMCR7SK.sys Thu Sep 09 22:44:26 2004 - ENE PCI Memory Card Reader Driver - ENE PCI Memory Card Reader Driver - ENE Technology Inc. Products---ENE TECHNOLOGY INC. This card reader is obsolete. Uninstall it.

nscirda.sys Sat Jan 19 00:55:24 2008 - NSC Fast Infrared Driver. Try to update this driver through Windows Update. If there is no update, uninstall the device.

nv4_mini.sys Wed Dec 10 22:08:39 2003 - nVidia Compatible Miniport Driver. Drivers - Download NVIDIA Drivers.

smserial.sys Mon Jan 29 10:26:20 2007 - Motorola SM56 voice modem driver. OEM - none at Motorola Home - Motorola USA. You might try updating this driver from your computer manufacturer's website
Click to expand...
Code: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x8284b000 PsLoadedModuleList = 0x8298a570
Debug session time: Fri Dec 31 21:18:15.026 2010 (GMT-5)
System Uptime: 0 days 2:00:00.041
Loading Kernel Symbols
...............................................................
................................................................
........................
Loading User Symbols
Loading unloaded module list
........
1: kd> !Analyze
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {ffffffe8, 1, 828a3429, 0}

*** WARNING: Unable to verify timestamp for smserial.sys
*** ERROR: Module load completed but symbols could not be loaded for smserial.sys
Probably caused by : smserial.sys ( smserial+5ac2 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: ffffffe8, memory referenced.
Arg2: 00000001, value 0 = read operation, 1 = write operation.
Arg3: 828a3429, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 00000000, (reserved)

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from 829aa700
Unable to read MiSystemVaType memory at 8298a0c0
 ffffffe8 

FAULTING_IP: 
nt!ObfReferenceObjectWithTag+2a
828a3429 f00fc106        lock xadd dword ptr [esi],eax

MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  System

CURRENT_IRQL:  0

TRAP_FRAME:  8c41bbe4 -- (.trap 0xffffffff8c41bbe4)
ErrCode = 00000002
eax=00000001 ebx=8676d4f0 ecx=00000000 edx=746c6644 esi=ffffffe8 edi=8559f0f0
eip=828a3429 esp=8c41bc58 ebp=8c41bc60 iopl=0         nv up ei pl nz na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010202
nt!ObfReferenceObjectWithTag+0x2a:
828a3429 f00fc106        lock xadd dword ptr [esi],eax ds:0023:ffffffe8=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from 82883988 to 828a9c46

STACK_TEXT:  
8c41bbcc 82883988 00000001 ffffffe8 00000000 nt!MmAccessFault+0xbf
8c41bbcc 828a3429 00000001 ffffffe8 00000000 nt!KiTrap0E+0xdc
8c41bc60 828a33f6 00000000 8c41bc78 8289faaf nt!ObfReferenceObjectWithTag+0x2a
8c41bc6c 8289faaf 867db0c0 8c41bc90 8289fa95 nt!ObfReferenceObject+0x12
8c41bc78 8289fa95 8668e7f8 91850a52 00000001 nt!IoQueueWorkItemEx+0x11
8c41bc90 91850ac2 8668e7f8 91850a52 00000001 nt!IoQueueWorkItem+0x1b
WARNING: Stack unwind information not available. Following frames may be wrong.
8c41bcac 91931bed 9184fda0 00000000 00000000 smserial+0x5ac2
8c41bcd8 91931d83 8559f038 8676d438 8559f038 smserial+0xe6bed
8c41bcf8 828619ff 8559f038 8444df08 00000000 smserial+0xe6d83
8c41bd50 82a32d84 857157c8 bff1a813 00000000 nt!PopIrpWorker+0x351
8c41bd90 828d4159 828616ae 857157c8 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_IP: 
smserial+5ac2
91850ac2 ??              ???

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  smserial+5ac2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: smserial

IMAGE_NAME:  smserial.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  45be121c

FAILURE_BUCKET_ID:  0x50_smserial+5ac2

BUCKET_ID:  0x50_smserial+5ac2

Followup: MachineOwner
---------

1: kd> lmtsmn
start    end        module name
8e644000 8e670000   1394ohci 1394ohci.sys Mon Jul 13 19:51:59 2009 (4A5BC89F)
8760e000 87656000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
87b1a000 87b74000   afd      afd.sys      Mon Jul 13 19:12:34 2009 (4A5BBF62)
9195f000 91971000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
87e8b000 87e9b000   agp440   agp440.sys   Mon Jul 13 19:25:36 2009 (4A5BC270)
877a0000 877a9000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
99ae1000 99aea000   asyncmac asyncmac.sys Mon Jul 13 19:54:46 2009 (4A5BC946)
87774000 8777d000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
8777d000 877a0000   ataport  ataport.SYS  Mon Jul 13 19:11:18 2009 (4A5BBF16)
876b5000 876c0000   BATTC    BATTC.SYS    Mon Jul 13 19:19:15 2009 (4A5BC0F3)
8e670000 8e6e5000   bcmwl6   bcmwl6.sys   Tue Oct 03 22:38:08 2006 (45231E90)
87f1a000 87f21000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
877ee000 877fc000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
8749a000 874a2000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
998b1000 998ca000   bowser   bowser.sys   Mon Jul 13 19:14:21 2009 (4A5BBFCD)
8e784000 8e7cb600   camcaud  camcaud.sys  Thu Apr 29 17:09:17 2004 (40916EFD)
8e740000 8e783100   camchal  camchal.sys  Thu Apr 29 17:10:04 2004 (40916F2C)
87ecd000 87eec000   cdrom    cdrom.sys    Mon Jul 13 19:11:24 2009 (4A5BBF1C)
874e4000 8758f000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
87e66000 87e8b000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
874a2000 874e4000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
8e46f000 8e472700   CmBatt   CmBatt.sys   Mon Jul 13 19:19:18 2009 (4A5BC0F6)
8798c000 879e9000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
876ad000 876b5000   compbatt compbatt.sys Mon Jul 13 19:19:18 2009 (4A5BC0F6)
91952000 9195f000   CompositeBus CompositeBus.sys Mon Jul 13 19:45:26 2009 (4A5BC716)
91a6b000 91a78000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
87800000 87818000   dfsc     dfsc.sys     Mon Jul 13 19:14:16 2009 (4A5BBFC8)
87bf2000 87bfe000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
87e55000 87e66000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
8e400000 8e419000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
91a83000 91a8c000   dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
91a78000 91a83000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
91a8c000 91a9d000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
91a61000 91a6b000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
94720000 94737000   dxg      dxg.sys      unavailable (00000000)
8e62a000 8e643a00   EMCR7SK  EMCR7SK.sys  Thu Sep 09 22:44:26 2004 (4141150A)
877dd000 877ee000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
877a9000 877dd000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
879f7000 87a00000   Fs_Rec   Fs_Rec.sys   unavailable (00000000)
87e23000 87e55000   fvevol   fvevol.sys   Fri Sep 25 22:24:21 2009 (4ABD7B55)
87d66000 87d97000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
82814000 8284b000   hal      halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
91aa8000 91abb000   HIDCLASS HIDCLASS.SYS Mon Jul 13 19:51:01 2009 (4A5BC865)
91abb000 91ac1480   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:50:59 2009 (4A5BC863)
91a9d000 91aa8000   hidusb   hidusb.sys   Mon Jul 13 19:51:04 2009 (4A5BC868)
9982c000 998b1000   HTTP     HTTP.sys     Mon Jul 13 19:12:53 2009 (4A5BBF75)
87e1b000 87e23000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
8e6e5000 8e6fd000   i8042prt i8042prt.sys Mon Jul 13 19:11:23 2009 (4A5BBF1B)
8771b000 87722000   intelide intelide.sys Mon Jul 13 19:11:19 2009 (4A5BBF17)
8e45d000 8e46f000   intelppm intelppm.sys Mon Jul 13 19:11:03 2009 (4A5BBF07)
91b26000 91b44000   irda     irda.sys     Mon Jul 13 19:53:30 2009 (4A5BC8FA)
8e737000 8e740000   irenum   irenum.sys   Mon Jul 13 19:53:27 2009 (4A5BC8F7)
8e6fd000 8e70a000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
80bce000 80bd6000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
91817000 9184b000   ks       ks.sys       Wed Mar 03 22:57:52 2010 (4B8F2FC0)
87979000 8798c000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
87af5000 87b1a000   ksecpkg  ksecpkg.sys  Thu Dec 10 23:04:22 2009 (4B21C4C6)
91b44000 91b54000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
91af1000 91b0c000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
87411000 87489000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:06:41 2009 (4A5BDA21)
91acf000 91ada000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
8e70a000 8e717000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
91ac4000 91acf000   mouhid   mouhid.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
8775e000 87774000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
87eec000 87f12680   MpFilter MpFilter.sys Tue Sep 14 17:23:59 2010 (4C8FE7EF)
99acb000 99ad4200   MpNWMon  MpNWMon.sys  Tue Sep 14 17:23:50 2010 (4C8FE7E6)
998ca000 998dc000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
998dc000 998ff000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:32:02 2010 (4B88CA72)
998ff000 9993a000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:32:21 2010 (4B88CA85)
9993a000 99955000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:32:11 2010 (4B88CA7B)
87f73000 87f7e000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
8765f000 87667000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
8794e000 87979000   msrpc    msrpc.sys    unavailable (00000000)
87ff5000 87fff000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
87e0b000 87e1b000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
87a00000 87ab7000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
91989000 91994000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
91b9a000 91baa000   ndisuio  ndisuio.sys  Mon Jul 13 19:53:51 2009 (4A5BC90F)
91994000 919b6000   ndiswan  ndiswan.sys  Mon Jul 13 19:54:34 2009 (4A5BC93A)
91a50000 91a61000   NDProxy  NDProxy.SYS  Mon Jul 13 19:54:27 2009 (4A5BC933)
87fe7000 87ff5000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
87fae000 87fe0000   netbt    netbt.sys    Mon Jul 13 19:12:18 2009 (4A5BBF52)
87ab7000 87af5000   NETIO    NETIO.SYS    Thu Apr 08 22:32:21 2010 (4BBE91B5)
99ad5000 99ae0c00   NisDrvWFP NisDrvWFP.sys Tue Sep 14 17:24:12 2010 (4C8FE7FC)
87f7e000 87f8c000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
8e72f000 8e736800   nscirda  nscirda.sys  Sat Jan 19 00:55:24 2008 (479190CC)
87c13000 87c1d000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
8284b000 82c4b000   nt       ntkrnlmp.exe Fri Jun 18 23:55:07 2010 (4C1C3F9B)
8781f000 8794e000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
87f13000 87f1a000   Null     Null.SYS     unavailable (00000000)
89800000 89b40000   nv4_disp nv4_disp.dll unavailable (00000000)
8e473000 8e5b5dc0   nv4_mini nv4_mini.sys Wed Dec 10 22:08:39 2003 (3FD7DFB7)
91b54000 91b9a000   nwifi    nwifi.sys    Mon Jul 13 19:51:59 2009 (4A5BC89F)
87b74000 87b93000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
8e717000 8e72f000   parport  parport.sys  Mon Jul 13 19:45:34 2009 (4A5BC71E)
8769c000 876ad000   partmgr  partmgr.sys  Mon Jul 13 19:11:35 2009 (4A5BBF27)
99955000 9995c000   parvdm   parvdm.sys   unavailable (00000000)
87667000 87691000   pci      pci.sys      Mon Jul 13 19:11:16 2009 (4A5BBF14)
87722000 87730000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
87730000 8775e000   pcmcia   pcmcia.sys   Mon Jul 13 19:19:29 2009 (4A5BC101)
879e9000 879f7000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
9995c000 999f3000   peauth   peauth.sys   Mon Jul 13 20:35:44 2009 (4A5BD2E0)
8e7cc000 8e7fb000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
87489000 8749a000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
91971000 91989000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
919b6000 919ce000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
919ce000 919e5000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
919e5000 919fc000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
87bb1000 87bf2000   rdbss    rdbss.sys    Mon Jul 13 19:14:26 2009 (4A5BBFD2)
87f5b000 87f63000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:01:40 2009 (4A5BCAE4)
87f63000 87f6b000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
87f6b000 87f73000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
87dde000 87e0b000   rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
91baa000 91bbd000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
8e61b000 8e62a000   Rtnicxp  Rtnicxp.sys  Thu Jul 23 10:02:57 2009 (4A686D91)
87ba3000 87bb0a60   SCDEmu   SCDEmu.SYS   Mon Apr 12 04:44:34 2010 (4BC2DD72)
999f3000 999fd000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
9184b000 9193b700   smserial smserial.sys Mon Jan 29 10:26:20 2007 (45BE121C)
87dd6000 87dde000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
99a7a000 99acb000   srv      srv.sys      Thu Aug 26 23:31:26 2010 (4C77318E)
99a2b000 99a7a000   srv2     srv2.sys     Thu Aug 26 23:30:45 2010 (4C773165)
999fd000 99a1e000   srvnet   srvnet.sys   Thu Aug 26 23:30:39 2010 (4C77315F)
919fc000 919fd380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
87c1d000 87d66000   tcpip    tcpip.sys    Sun Jun 13 23:36:59 2010 (4C15A3DB)
99a1e000 99a2b000   tcpipreg tcpipreg.sys Mon Jul 13 19:54:14 2009 (4A5BC926)
87fa3000 87fae000   TDI      TDI.SYS      Mon Jul 13 19:12:12 2009 (4A5BBF4C)
87f8c000 87fa3000   tdx      tdx.sys      Mon Jul 13 19:12:10 2009 (4A5BBF4A)
87b93000 87ba3000   termdd   termdd.sys   Mon Jul 13 20:01:35 2009 (4A5BCADF)
89b50000 89b59000   TSDDD    TSDDD.dll    unavailable (00000000)
8e43c000 8e45d000   tunnel   tunnel.sys   Mon Jul 13 19:54:03 2009 (4A5BC91B)
919fe000 91a0c000   umbus    umbus.sys    Mon Jul 13 19:51:38 2009 (4A5BC88A)
91ac2000 91ac3700   USBD     USBD.SYS     Mon Jul 13 19:51:05 2009 (4A5BC869)
8e60c000 8e61b000   usbehci  usbehci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
91a0c000 91a50000   usbhub   usbhub.sys   Mon Jul 13 19:52:06 2009 (4A5BC8A6)
8e5c1000 8e60c000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
91ada000 91af1000   USBSTOR  USBSTOR.SYS  Mon Jul 13 19:51:19 2009 (4A5BC877)
8e5b6000 8e5c1000   usbuhci  usbuhci.sys  Mon Jul 13 19:51:10 2009 (4A5BC86E)
87691000 8769c000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
87f21000 87f2d000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
87f2d000 87f4e000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
876c0000 876d0000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
876d0000 8771b000   volmgrx  volmgrx.sys  unavailable (00000000)
87d97000 87dd6000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
87c00000 87c13000   wanarp   wanarp.sys   Mon Jul 13 19:55:02 2009 (4A5BC956)
87f4e000 87f5b000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
8758f000 87600000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
87600000 8760e000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
87fe0000 87fe7000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
944d0000 9471b000   win32k   win32k.sys   unavailable (00000000)
91949000 91952000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:19:16 2009 (4A5BC0F4)
87656000 8765f000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
91b0c000 91b26000   WudfPf   WudfPf.sys   Mon Jul 13 19:50:13 2009 (4A5BC835)

Unloaded modules:
99b61000 99bcb000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
99b54000 99b61000   modem.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
99aea000 99b54000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
87e9b000 87ea8000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
87ea8000 87eb3000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
87eb3000 87ebc000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
87ebc000 87ecd000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
9193c000 91949000   modem.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Hey man,

Thanks loads. I found an update for the Motorola driver as well. You see, in XP, I never had this device, but when updating to Windows 7 it detected this new device, but I lost a device that was called 'Conexant Data Fax Modem with SmartCP'. I used DriverMax to get this update, as it was, unbelievably, the only place on the internet I could find it. It turned out that the Motorola device was actually the Conexant Data Fax Modem, just renamed, or something like that. But I just updated it and it works fine now. Is there any way I can give you another file other than the minidump so that you could tell me if the smserial.sys is still causing problems or not?

Another question. I am about to update the NVIDIA graphics driver, is there a need to uninstall the current NVIDIA driver before I install the new modded driver from LaptopVideo2Go?

Thanks,
Slasher
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps
You are doing a fine job of working with these drivers. I don't know of a way other than dump to see if smserial.sys is still causing problems; but you can check the date of it:

Type cmd in search
Then in the cmd window, type driverquery


This will give you a list of the drivers. Find smserial.sys and check the date.


Regarding the driver question, install the new drivers. Use Driver Sweeper to remove the old nVidia drivers.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Hi,

Its still the same date, but I think it might have get fixed. If I get another BSOD, ill upload its mindump.

So, to install the modded driver, I have to use Driver Sweeper to remove the current NVIDIA driver, so there is no more NVIDIA driver left, then I update using the modded driver? How do I use it and how do I get it?

Thanks,
Slasher
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Hi,

Ok, I will update my NVIDIA Graphics soon, so I just run Driversweeper, then install the new driver, right?
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps
Yes, you are correct.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Ok thanks, I will do it as soon as I update all the other drivers.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps
I have never used Revo to remove drivers; I use Driver Sweeper. It is designed specifically to find drivers.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Hi,

So I shouldn't use Revo then? Have you ever used Revo before?

Slasher
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps
Yes; I use Revo for most of my software uninstalls.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Hi,

Ok thanks, will do it soon; I'm playing GTA: San Andreas now :)

Slasher
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion dv6-2020ev
OS
Ubuntu 12.10
CPU
Intel Core i7 720QM
Motherboard
Its a HP secret...
Memory
4GB RAM
Graphics Card(s)
NVIDIA GeForce 230M
Sound Card
IDT
Screen Resolution
1366x768
Hard Drives
500 GB
Mouse
HP
Internet Speed
4 Mbps
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