Solved Getting quite a lot of BSOD's - Can't see a pattern

[sastek]

Hi all, as per title I am suffering from quite a lot of BSOD incidents, I have attached the required logs/reports.

Computer is a Acer Extensa 5620 Laptop with Core 2 Duo proc and 3GB RAM, approx 4 years old. Win 7 Ultimate x64 Retail. With my limited understandng I noticed that a software called Rapport had caused 1 BSOD and software/driver Launch Manager had caused another so I have already removed them.

I had exactly the same experience a while back with Win 7 32 bit, so I did a clean install of the 64 bit, but no dice.

Thanks
Stu

 

[zigzag3143]

Hi all, as per title I am suffering from quite a lot of BSOD incidents, I have attached the required logs/reports.

Computer is a Acer Extensa 5620 Laptop with Core 2 Duo proc and 3GB RAM, approx 4 years old. Win 7 Ultimate x64 Retail. With my limited understandng I noticed that a software called Rapport had caused 1 BSOD and software/driver Launch Manager had caused another so I have already removed them.

I had exactly the same experience a while back with Win 7 32 bit, so I did a clean install of the 64 bit, but no dice.

Thanks
Stu

Stu hi and welcome

Several problems here

When you ran driver verifier it trapped your network driver (netw5v64.sys) Yours is from before the release date of windows and needs updating. I would re-install it with the newest version availabe.

Old drivers needing updating

mdmxsdk.sys    6/19/2006 5:27:26 PM        fffff880`02a9f000    fffff880`02aa3280    0x00004280    0x449716be                        
xaudio64.sys    8/4/2006 8:42:47 PM        fffff880`02d1c000    fffff880`02d24000    0x00008000    0x44d3e987                        
CAX_CNXT.sys    10/18/2006 2:30:08 PM        fffff880`05669000    fffff880`05731000    0x000c8000    0x453672b0                        
CAXHWAZL.sys    10/18/2006 2:31:09 PM        fffff880`05021000    fffff880`05074000    0x00053000    0x453672ed                        
CAX_DPV.sys    10/18/2006 2:33:30 PM        fffff880`05074000    fffff880`051ee000    0x0017a000    0x4536737a                        
tifm21.sys    5/2/2007 4:51:57 AM        fffff880`04a3e000    fffff880`04a90000    0x00052000    0x4638512d                        
nscirda.sys    1/19/2008 2:36:12 AM        fffff880`03df2000    fffff880`03dfae00    0x00008e00    0x47919a5c                        
SCDEmu.SYS    10/31/2008 2:56:21 AM        fffff880`03a3e000    fffff880`03a57000    0x00019000    0x490aac15                        
DKbFltr.sys    3/25/2009 11:15:42 PM        fffff880`04ab5000    fffff880`04ac1000    0x0000c000    0x49caf35e                        
netw5v64.sys    3/26/2009 12:21:24 PM    netw5v64.sys+c515    fffff880`04ac3000    fffff880`04ffe000    0x0053b000    0x49cbab84                        
b57nd60a.sys    4/26/2009 7:14:55 AM        fffff880`03f9b000    fffff880`03fe3000    0x00048000    0x49f4422f

How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads


Lets start with these two and when fixed we can investigate the true cause of the crashes.

 

[sastek]

Hi zigzag, thanks for the great response, below you can see how I got on updating drivers


mdmxsdk.sys - Modem - Could only find 2007 dated drivers
xaudio64.sys - Modem - " "
CAX_CNXT.sys - Modem - " "
CAXHWAZL.sys - Modem - " "
CAX_DPV.sys - Modem - " "

tifm21.sys - TI card reader - Acer shows this as current version for Win7 x64
nscirda.sys - Infrared Port - Acer shows this as current version for Win7 x64
SCDEmu.SYS - PowerISO - uninstalled
DKbFltr.sys - Dritek Launch Manager - Uninstalled

netw5v64.sys - Wifi - Updated
b57nd60a.sys - wifi - Updated

For the ones that say Acer shows........ I could not find newer drivers on the net.

I guess I will run the machine for a couple of days and see if it crashes again

 

[sastek]

Hi all, unfortunately I am still getting BSOD, so I want to ask what is the best way to take these old drivers out of the equation?

1) Just disable the hardware
2) uninstall the drivers then delete (or move) their files in the windows\system32\drivers folder