Getting random BSOD while installing ArcheAge or playing games

captllama

New member
Local time
12:38 AM
Messages
1
I'm having problems while installing a game called ArcheAge, it also occurs randomly while playing Dota 2 specifically for some reason. I can't read what BSOD it is because it just blinks really fast.
My computer is a bit over a year old but I don't see what could be the problem, help would be greatly appreciated.

I installed the DM log collector but there is multiple files and I don't know which one I should attach, so please correct me if I'm wrong. First time posting.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus G55VW
OS
Microsoft Windows 7 Home Premium 64-bit
CPU
Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz
Motherboard
ASUSTeK COMPUTER INC. G55VW
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 660M
Sound Card
(1) NVIDIA High Definition Audio (2) VIA High Definition A
Screen Resolution
1920 x 1080
Hard Drives
ST9750420AS
Antivirus
Bitdefender
Browser
Chrome
Welcome to Seven Forums, captllama. Unfortunately, there were no dump files in your file you uploaded, please make sure your computer is configured for Small Memory dumps
http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

Also, the game you are trying to install, you are not alone. We have had several people with the same problems. I may suggest you go to their forums and see if you can get any info from there. If you do, please come tell us, as we would like to know too.

In the meantime, you may want to 0pen a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

When you have another BSOD, please run the http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html again. Use option #2 and press the Grab All button. Then post it here in a new post and I'll be notified. We debug with the Dump files and without anything much to go on it will be difficult.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
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