Solved Getting several different BSOD stop errors playing game

[JTMoney66]

Hello, I have Windows Ultimate 64-bit with CORSAIR Vengeance 16GB (4 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800).

It seems I always get them while playing Starcraft II, but it only happens about once or twice per month.

I have a PNY GeForce GTX 670 with updated drivers (version 314.22).

The errors include the following:

PAGE FAULT IN NONPAGED AREA
MEMORY MANAGEMENT
IRQL_NOT_LESS_OR_EQUAL
PFN_LIST_CORRUPT

and just saw this one for the first time recently:

BAD POOL HEADER

I attached the SF diagnostic tool .zip file.

Any help would be greatly appreciated. Thanks.

 

[VistaKing]

Image path: \SystemRoot\system32\DRIVERS\lvrs64.sys
Image name: [COLOR="Red"]lvrs64.sys[/COLOR]
Timestamp: Wed Oct 07 01:27:59 2009

Your logitech webcam driver is pretty old

Uninstall Daemon Tool Lite . That program is known to cause BSODs on Windows 7 .

Once your done removing DTL use the tool below to remove the SPTD.sys driver if located


Download



If the Uninstall button is greyed out . Close the Program if its not please go ahead and press the Uninstall button.


: Added :

Remove

Spybot - Search & Destroy 2 . That software does more harm to your PC then good.

Drivers Needed
ASMedia USB 3.0 XHCI Controller

Your current Bios

BiosVersion = 0402|
BiosReleaseDate = 05/16/2011

Current BIOS Version|Download
SABERTOOTH 990FX BIOS 1604|
Download

 

[secretsquirrel9]

 Uninstall Daemon Tool Lite . That program is known to cause BSODs on Windows 7 . 
 
Once your done removing DTL use the tool below to remove the SPTD.sys driver if located 
 
QUOTE]
 
Agreed Vista, I can't tell you the number of issues I had with DTL BSODS as well as a a difficult time getting rid of "ghost" drives after I deleted DTL. Make sure when you do delete DTL to remove the ghost drives because otherwise you will end up with a headache like I did. 
 
You say you have the latest driver, however, most of the time the video driver updates have to be manually fetched from the manufacturer's website. I had an issue playing several blizzard games where I would BSOD. Ended up having to roll back my Direct X from 11 to 10 and updating my graphics driver. Don't rull out the drivers until you have manually checked what the latest version is, I made that mistake once and ended up on a forum only to be told the same thing. 
 
I would also do a Memory Check and go to advanced and check everthing for the "page fault in non.."

 

[JTMoney66]

Whenever I check for updates in my Logitech webcam driver, it states "Your Logitech software is up to date".

I removed DTL.

The uninstall button was greyed out on the downloaded program.

 

[koolkat77]

Start Menu\Programs\DAEMON Tools Lite Public:Start Menu\Programs\DAEMON Tools Lite Public

Daemon Tools/Alcohol %

Uninstall DAEMON Tools and/or Alcohol % software. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO

Start Menu\Programs\Sophos\Sophos Endpoint Security and Control Public:Start Menu\Programs\Sophos\Sophos Endpoint Security and Control Public
Start Menu\Programs\Spybot - Search & Destroy 2 Public:Start Menu\Programs\Spybot - Search & Destroy 2 Public

Security App

As a test remove your current security apps and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Microsoft Security Essentials and Malwarebytes, both recommended from a strict BSOD perspective.

Microsoft Security Essentials, Free antivirus for windows

Malwarebytes Anti-Malware Free

   Information

DO NOT start the free trial of MalwareBytes. Deselect the option when prompted.

Virus check

Scan your system with the following:

Kaspersky TDSSKiller How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)

ESET online scanner One-time virus scanner free with ESET online scanner

Please run these tests and report back the results

1. SFC /scannow to check windows for corruption - http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
2. Disk check for errors on the hard drive - http://www.sevenforums.com/tutorials/433-disk-check.html
3. Troubleshoot applications by a clean boot - http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html
4. Memtest86+ paying close attention to part 3 - http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
5. Hard drive test from HDD mfg website - Hard Drive Diagnostic Procedure

Follow this:

If you have an SSD, make sure the following are up to date:

• SSD firmware
• BIOS Version
• Chipset Drivers
• Hard disk controller drivers/SATA drivers
• If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

 

[VistaKing]

Just added the updated version of the bios on the Post #2

What is your model of the webcam ?

Driver Name|Download Link
ASMedia USB 3.0 XHCI Controller|
Download

 

[JTMoney66]

Hello,

Thanks all for the replies. I will try all of the above later tonight. I did not restart after removing DTL using add/remove programs before running the sptd removal tool, so I will try that.

My webcam version is Quickcam S7500.
Unfortunately it says on the Logitech website that the latest drivers came out in Oct. 2009. I did notice a couple of years ago that when someone tried to video chat me on Google talk, activating my webcam, it instantly gave me a BSOD. I stopped using Google video chat, but I use the webcam with Skype all the time without problems nowadays.

koolkat,
My main boot drive (C:\) is actually an SSD, and I have an additional internal SSD for storage.
I will make sure to update my BIOS, run the scans, and report back.

Cheers.

 

[VistaKing]

See if there is an update firmware for your SSD drives.

 

[JTMoney66]

Hello,

I have uninstalled Spybot Search & Destroy. I am about to run virus checks, rootkit check, disk check and Memtest, but first I just had a question.

I just updated the ASMedia USB 3.0 XHCI controller. I had noticed before that my USB controller had been acting up...randomly not detecting external hard drives connecting via USB.

I was about to update my SSD firmware. According to AS SSD Benchmark, I have version 5.02. According to Corsair, the latest version is 5.05a. It had a few warnings before installing, including making sure that AHCI mode is enabled. I checked that my SSD had AHCI mode enabled by using AS SSD. It is indeed enabled.

My question is, should I go ahead and update my SSD firmware? Should I update the 990FX bios first or after the SSD?


Thanks!

 

[VistaKing]

Update the motherboard BIOS first .

Then update the SSD firmware

 

[JTMoney66]

Hi, I tried to update my BIOS following the instructions here: ASUSTeK Computer Inc. -Support- Technical Documents SABERTOOTH 990FX

However, when I try to switch to my flash drive, usually drive L:, it always says invalid drive. I switched to d: and the bupdater command would not work, it kept giving me Bad Command: Abort Retry Ignore Fail. Problem reading from D:\.

Is there another way I can update the BIOS? Thanks.

 

[JTMoney66]

Hi,

I have the .rom file of the BIOS update, I just can't seem to figure out a way to update the BIOS.

Thanks.

 

[VistaKing]

Is the USB flash drive formatted with FAT32 format ?

 

[JTMoney66]

Hi,

The drive was identifying as FAT32. However, I read some guides and manually reformatted using diskpart (it took over an hour to do so, the USB drive is 16GB (~14.5GB free). I followed the directions again and switching to d: switched to my USB drive even though in Win7 it had been assigned to drive letter I:, I guess it is different in DOS? Anyway, I successfully updated my BIOS to 1604. Working on updating my Corsair SSD Firmware. Then I'll work on finding any memory/disk problems and viruses/malware.

Thanks again.


Added:

Just finished updating my SSD firmware. The Corsair SSD Firmware Update Tool made it fairly easy. Time to run some scans and make sure nothing else is wrong. Cheers.

 

[VistaKing]

Good work on the updating the bios and SSD firmware .

 

[JTMoney66]

I ran SFC scannow and it said:

Windows Resource Protection found corrupt files and successfully repaired them. The CBS.log file was too large and exceeded the forum's limits so I could not attach it.

I scheduled a disk check and I am running memtest right after I reboot in a minute. Thanks.

 

[VistaKing]

Is it running the chkdsk ?

Memtest

:ar: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Pay attention to Part 3: If You Have Errors:. It will tell you how to single out a bad stick .

 

[JTMoney66]

I scheduled the chkdsk. Right now Memtest is running. Still on first pass. I will let it run for a few hours.

 

[VistaKing]

It will take more then a few hours.

 

[JTMoney66]

Hello, I ran Memtest during the day and it ran for 8 hours, completed 2 passes and reported no errors. I also installed Microsoft Security Essentials and uninstalled Sophos. Ran a scan with MSE and found no threats.

When I tried to run chkdsk it said my disk was in use and that I could schedule a chkdsk scan. I clicked schedule, and the prompt went away. When I restarted after Memtest, I didn't see any chkdsk scan. I will try again.