Graphics Card Error in WMC all of a sudden

rkaczano

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I am getting a playbackmessage on my HTPC in WMC saying:

"Video playback is not currently allowed. This is often due to incorrect drivers for your graphics card, because the card has less than 64MB of memory or because the card id not DirectX 9 compatible."

I am using a Saphire Radeon HG6750. Which should be more than fine. And the onboard card on my Motherboard should also be fine.

Everything was working fine. I have been fiddling with my display options as I have my HTPC feeding three 1080p TVs via a Gefen HDMI switch. Finally got it so that all three TVs are displaying at 1080p and then my playback errors start.

[As a side note, I have been noticing that when I remote in via a laptop that I get AMD error messages. I think this is regarding my onboard card. When you remote in, the HG6750 does not show up in the Tray. It defaults to the onboard card]

How to I check to see:
1) What graphic card is acutally running?
2) Whether there are problems with the drivers

Thanks
 

My Computer My Computer

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32 Home Premium
OS
32 Home Premium
Wondering as well if remoting in using a 32bit version (Windows Home Premium) into a 64bit verson (Windows Pro) causes any confusion with the target HTPC's recognition of its graphic card. That said, both graphic's cards should be fine as I am only trying to run ripped DVD (TS_Folder) in WMC.

How do you update the onboard graphics card drivers on the Motherboard?

Thanks
 

My Computer My Computer

At a glance

32 Home Premium
OS
32 Home Premium
I just remoted into my HTPC. The following error was also displayed:

"No AMD graphics card driver is installed or the AMD driver is not functioning properly. Please install the AMD driver appropriate for your hardware"

In Device manager everything looks good. I have a

Display Adapter - AMD Radeon HC6750
Sound and video game controlls - AMD High Definition Audio Device and Realtek High Definition Audio

I updated the HD6750 right after I picked up the HTPC last week.
I updated the Realtek last night and it fixed some issues I was having using TMT5 and DVD/Blu Ray playback. Problems started this morning.


My mother board is a Gigabyte GA-A75M-UDH. It is not clear to me if the AMD message is for my HD6750 or if it is related to my onboard card.

Should I simply uninstall my HD6750 driver and then reinstall and start from there?

Thanks
 

My Computer My Computer

At a glance

32 Home Premium
OS
32 Home Premium
Check the motherboard BIOS to ensure that the PCIe graphics are set to be innitialized before the iGPU
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate 64biti7 2600k16GB (4x4) corsair vengeanceIntel HD3000 iGPU / AMD HD6870 1024MB
Computer Manufacturer/Model Number
Selfbuilt
OS
Windows 7 Ultimate 64bit
CPU
i7 2600k
Motherboard
asus P8Z68-V LE
Memory
16GB (4x4) corsair vengeance
Graphics Card(s)
Intel HD3000 iGPU / AMD HD6870 1024MB
Sound Card
bitstreamed to an Onkyo 609
Monitor(s) Displays
Asus VE278 27" LED / Bravia EX7 60" LED
Screen Resolution
native 1080p x2
Hard Drives
4x 2TB int. + 2x 2TB external and a SSD for the boot drive.
PSU
650w Antec
Case
NZXT tempest evo
Cooling
air/stock
Keyboard
Dell
Mouse
logitech m505
Internet Speed
dual: cable/blackberry tether for travel use
Other Info
BD re-writer //
asus notebook G73Jw
How do I do this?
 

My Computer My Computer

At a glance

32 Home Premium
OS
32 Home Premium
making incorrect BIOS settings can leave you with a broken system.
I am not willing to hold your hand during this proceedure.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64biti7 2600k16GB (4x4) corsair vengeanceIntel HD3000 iGPU / AMD HD6870 1024MB
Computer Manufacturer/Model Number
Selfbuilt
OS
Windows 7 Ultimate 64bit
CPU
i7 2600k
Motherboard
asus P8Z68-V LE
Memory
16GB (4x4) corsair vengeance
Graphics Card(s)
Intel HD3000 iGPU / AMD HD6870 1024MB
Sound Card
bitstreamed to an Onkyo 609
Monitor(s) Displays
Asus VE278 27" LED / Bravia EX7 60" LED
Screen Resolution
native 1080p x2
Hard Drives
4x 2TB int. + 2x 2TB external and a SSD for the boot drive.
PSU
650w Antec
Case
NZXT tempest evo
Cooling
air/stock
Keyboard
Dell
Mouse
logitech m505
Internet Speed
dual: cable/blackberry tether for travel use
Other Info
BD re-writer //
asus notebook G73Jw
Thanks I will look elsewhere.
 

My Computer My Computer

At a glance

32 Home Premium
OS
32 Home Premium
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