Graphics or Windows problem - not sure

[Mikemw]

I’m not sure if it’s a Windows problem or a graphics problem so I’m going to post this on different forums.
Problem: When doing a hard boot the graphics settings are lost and I have to reinstall my graphics drivers all over again and then adjust the screen mode, rearrange desktop and then be able to start work.
Computer: See spec.
I don’t recall when exactly this started but it’s been going on for over a week. I uninstall using amd_cleanup_util_1.2.1.0 before reinstalling drivers. I have tried older versions of CCC but all have the same result, so my thoughts are leaning towards a Windows problem.

Thanks in advance,
Mike:banghead:

 

[fireberd]

Although the drivers may be older, since this is a Dell Alienware system, have you tried reinstalling the drivers on the Dell downloads for your specific PC and see if it does it with those drivers? If not give that a try and see what happens.

www.support.dell.com Use your service tag number to access the downloads.

 

[SandeepP]

I’m not sure if it’s a Windows problem or a graphics problem so I’m going to post this on different forums.
Problem: When doing a hard boot the graphics settings are lost and I have to reinstall my graphics drivers all over again and then adjust the screen mode, rearrange desktop and then be able to start work.
Computer: See spec.
I don’t recall when exactly this started but it’s been going on for over a week. I uninstall using amd_cleanup_util_1.2.1.0 before reinstalling drivers. I have tried older versions of CCC but all have the same result, so my thoughts are leaning towards a Windows problem.

Thanks in advance,
Mike:banghead:

Hi Mike,

Please let us know if you are updating the correct video drivers for the system. Have you upgraded the video card on this system.

Please remove the video driver installed on the system by following the link below:

AMD Catalyst Un-install Utility

And then download the appropriate driver using the link below:

AMD Radeon

If the issue still persists then clean boot the system to confirm no background processes are causing this issue:

Clean Boot

Keep us posted with the results so we can advise you further.