Had BSOD 2X's Within 1 Hour - CLUELESS

[gplea]

So, I had 2 BSOD's within 1 hour. I am clueless as to the cause. Followed instructions for this sub-forum. Hep me if you can.

GPL

 

[Thedoctor44]

What devices have you got installed?
Please list them.

I've seen a lot of cases where this bugcheck is caused by the Motion Joy driver for the xbox 360 controller.
If you have it then please update or remove the driver and the controller.

It's a long shot but try and update your .net framework.

Download Microsoft .NET Framework 4.5.1 (Web Installer) for Windows Vista SP2, Windows 7 SP1, Windows 8, Windows Server 2008 SP2 Windows Server 2008 R2 SP1 and Windows Server 2012 from Official Microsoft Download Center

 

[gplea]

Thanks Doc,

I don't have ANY gaming devices on my system. HATE GAMES. I use this exclusively as my DAW system. So, I have an Alesis I/O26 Firewire interface.

Also, I know I've had the dotNet 4.5.1 installed for some time now.

Thanks,
GPL

 

[Thedoctor44]

Did you update your .net framework?

For testing purposes can you remove it?

So just leave your mouse and keyboard plugged in.

 

[gplea]

Do I need to uninstall the Alesis drivers?

 

[Thedoctor44]

Yes.
Lets see if it's the cause.

 

[gplea]

OK. It may be a little later when I have more time. Thanks.

 

[Thedoctor44]

No problem.

 

[gplea]

OK. The attached BSOD Report was generated AFTER I updated (repaired) dotNET 4.5.1, AND uninstalled my Audio driver. However, just as I'm typing this, I also remembered I still have the driver installed for the onboard MOBO AMD Audio driver. It's usually never caused me any issues before, though.

 

[Thedoctor44]

There are no dump files in the folder.
Please check here for any new dump files.
C:/Windows/minidump

 

[gplea]

Nutin' Honey! I did download that BSOD Recommended Fix that I think you recommended; although, I didn't run it.

 

[Thedoctor44]

Enable Driver Verifier to monitor the drivers.
Driver Verifier -Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

   Information

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

   Warning

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point Manually before enabling DV.

   Tip

• If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
• If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Let us know the results, with the subsequent crash dumps, if any.

 

[gplea]

So, I RE-install the Firewire driver BEFORE running DV? Also, should I run the Registry Reviver?

 

[Thedoctor44]

Yes for the reinstall.
Do not use registry cleaners apart from the except of CCleaner.
Even then I wouldn't recommend it unless it's needed.

 

[gplea]

I'm sorry Doc. I'm not sure I understand your direction. Just to be sure, I DO reinstall the audio driver BEFORE running DV?

 

[Thedoctor44]

I said in the last reply yes.

 

[gplea]

Doc,

I can't believe it, but I may have made a critical error. I only hope there is a way out. When I tried to boot into Win7 it only shows the Windows 7 screen for about 2 secs, then BSOD. I tried it 4 times. At first I realized that I forgot to set a Restore Point before DV. However, since I use an SSD drive, and HDMI I have to use the VGA setting to boot into Safe Mode. Once I did that, I went to CCleaner, and chose the last Restore Point. I'm now at my Desktop in Safe Mode. My question is I don't see exactly where/how to disable DV.

Little hep here?

 

[derekimo]

Doc,

I can't believe it, but I may have made a critical error. I only hope there is a way out. When I tried to boot into Win7 it only shows the Windows 7 screen for about 2 secs, then BSOD. I tried it 4 times. At first I realized that I forgot to set a Restore Point before DV. However, since I use an SSD drive, and HDMI I have to use the VGA setting to boot into Safe Mode. Once I did that, I went to CCleaner, and chose the last Restore Point. I'm now at my Desktop in Safe Mode. My question is I don't see exactly where/how to disable DV.

Little hep here?

Option two here,

http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Just go to start menu like you would in normal mode, type verifier, open and tick "Delete existing settings", Finish at the bottom.

 

[Thedoctor44]

Once it's disabled boot back into normal mode, then run the DM Log Collector as admin.
Upload the zip.