Solved halmacpi.dll BSOD Error

[GamerDaddy2015]

Hello I am new to this forum because everytime i google bsod problems i end up here and you guys always seem to help. So I decided to register. I had sold this laptop to somebody and now they have been getting BSOD randomly. I think it might have something to do with a driver or the halmacpi.dll. I have been unable to figure out how to fix it so I did run the DM Log Collector and will be attaching my log files. Thanks in advance.

I've already ran some memory tests, as well as system file checker. Everything passed, don't know what to try next.

 

[Arc]

Such an old laptop may cause BSODs. Specially a stop 0x124 ones.

halmacpi.dll is just the Hardware Abstraction Layer DLL. It just indicates a hardware failure, as stop 0x124 means.

Crash dumps are not any precious (as usual for stop 0x124 with the first parameter 0) ... so it would be better for you to follow this guide: http://www.sevenforums.com/crash-lo...top-0x124-what-means-what-try.html#post354696
_____________________________

......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, 8618b024, b2000040, 800}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 8618b024, Address of the WHEA_ERROR_RECORD structure.
Arg3: b2000040, High order 32-bits of the MCi_STATUS value.
Arg4: 00000800, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  iexplore.exe

CURRENT_IRQL:  1f

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

STACK_TEXT:  
807cd8ac 82a1ffcd 00000124 00000000 8618b024 nt!KeBugCheckEx+0x1e
807cd8e8 82b197ac 8618a051 8618b024 82abf790 hal!HalBugCheckSystem+0xab
807cd918 82a2027f 8618e7b0 82a2de40 00000000 nt!WheaReportHwError+0x230
807cda2c 82a20371 8618e7b0 8618e800 00000002 hal!HalpMcaReportError+0x3b
807cda50 82a2048d 00000000 8618e800 00000000 hal!HalpMceHandler+0x8b
807cda70 82a205d6 00000000 8618e7b0 807cdb90 hal!HalpMceHandlerWithRendezvous+0x4b
807cda80 82a165f5 00000000 00000000 00000000 hal!HalpHandleMachineCheck+0x34
807cdb90 82a13261 00000000 807c8750 00000000 hal!HalpMcaExceptionHandler+0x87
807cdb90 00000000 00000000 807c8750 00000000 hal!HalpMcaExceptionHandlerWrapper+0x89


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  

FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_BUS

BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_BUS

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x124_genuineintel_processor_bus

FAILURE_ID_HASH:  {24f50fcf-1c49-52d0-4b53-d4c5e57a56a4}

Followup: MachineOwner
---------

 

[GamerDaddy2015]

Thank you very much for your help!

 

[Arc]

Welcome.