hard disk problem

[bagavan]

I purchases a seagate go flex 1 TB external hard disk..When I connect it to my laptop I can feel the spinning but my laptop is unable to recognize it.what should I do?

 

[dorian hawkmoon]

Have you tried plugging into another computer? That's the first step; an up-to-date pc should do. But always use back panel usb ports, front panel usb ports are no good.

 

[adieitan96]

have u installed the driver?

 

[bagavan]

Have you tried plugging into another computer? That's the first step; an up-to-date pc should do. But always use back panel usb ports, front panel usb ports are no good.

My Pc is upto date..

 

[TheReaper]

Try assigning a drive letter to it in disk management: right click on it and select assign drive letter. If it doesnt work post a screen shot of disk management.

 

[dorian hawkmoon]

Ok, because drivers are often culprits. Have you tried another pc, that was my point, because the first step should be if the HDD is being detected on another pc, Seagate externals have a problem of being faulty from the start!

 

[bagavan]

Try assigning a drive letter to it in disk management: right click on it and select assign drive letter. If it doesnt work post a screen shot of disk management.

first of all it is not detected...

 

[seavixen32]

How long are you giving the system to recognise the external drive?

Are you using a USB port or e-sata?

Is the drive seen in device manager and/or the BIOS?

Have you tried a different cable?

 

[bagavan]

How long are you giving the system to recognise the external drive?

Are you using a USB port or e-sata?

Is the drive seen in device manager and/or the BIOS?

Have you tried a different cable?

about 5 min..
No it is not seen either in the BIOS/device manager
Yes.I have tried..

 

[seavixen32]

Well, if it's not seen in the BIOS or Device Manager, Windows certainly won't see it.

Either the drive is faulty or you need to install drivers for it, which you should be able to get from Seagate support.

Downloads: Hard Drive Installation & Computer/PC Diagnostic Software | Seagate

 

[bagavan]

Well, if it's not seen in the BIOS or Device Manager, Windows certainly won't see it.

Either the drive is faulty or you need to install drivers for it, which you should be able to get from Seagate support.

Downloads: Hard Drive Installation & Computer/PC Diagnostic Software | Seagate

Ok I am downloading.will it post back after installation...

 

[bagavan]

Well, if it's not seen in the BIOS or Device Manager, Windows certainly won't see it.

Either the drive is faulty or you need to install drivers for it, which you should be able to get from Seagate support.

Downloads: Hard Drive Installation & Computer/PC Diagnostic Software | Seagate

Ok I am downloading.will it post back after installation...

I Installed it but no good...

 

[bagavan]

Please help I am a bit tensed..

 

[bagavan]

what should I do??

 

[Britton30]

Did you try a different cable?
Did you try it on ANOTHER computer as suggested? If it is not seen in another computer, take the drive back to the store and get a new one.