Hard drive failure on preloaded HP laptop - how to obtain copy of os?

Wampus

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Hi - I have a HP Pavilion dv6 laptop and getting alerts saying the hard drive is failing. I've pushed all my data up to NAS storage and will install a new hard disk but... How can I get a replacement of Windows 7 Home Premium. With the drive failing, Windows is becoming unstable and I need to do a fresh install on the new drive once it's installed.

Thanks for you help.
 

My Computer My Computer

At a glance

windows 7 home preimum 64 bitIntel I78 mb
Computer Manufacturer/Model Number
HP Pavilion dv6-6b27nr
OS
windows 7 home preimum 64 bit
CPU
Intel I7
Memory
8 mb
Hard Drives
Hitachi 750GB
Hi - I have a HP Pavilion dv6 laptop and getting alerts saying the hard drive is failing. I've pushed all my data up to NAS storage and will install a new hard disk but... How can I get a replacement of Windows 7 Home Premium. With the drive failing, Windows is becoming unstable and I need to do a fresh install on the new drive once it's installed.

Thanks for you help.
Here is a link to the HP Drivers and support page:
Software & Driver Downloads HP Pavilion dv6-6b27nr Entertainment Notebook PC - HP Customer Care (United States - English)
Click on the option that says order recovery media. It will cost you some money, but you will be able to reinstall. Also, before you buy recovery discs, you should try creating a system image:
How to Create a System Image in Windows 7 - How-To Geek
 

My Computer My Computer

At a glance

Windows 7 Professional x64 Service Pack 1AMD Athlon X4 6456GB DDR3 1066Sapphire Radeon HD 5670 512MB GDDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion P7-1010
OS
Windows 7 Professional x64 Service Pack 1
CPU
AMD Athlon X4 645
Motherboard
Foxxcon N-Alvorix RS880
Memory
6GB DDR3 1066
Graphics Card(s)
Sapphire Radeon HD 5670 512MB GDDR5
Sound Card
Realtek Integrated Audio
Monitor(s) Displays
HP 2011x
Screen Resolution
1600x900
Hard Drives
1. Crucial M4 128GB SSD
2. 1TB Seagate Barracuda 7200.12 RPM
3. 1TB Western Digital Caviar Green 5400RPM
PSU
Seasonic S12 II Bronze 380 Watt
Case
HP OEM
Cooling
Coolermaster Heatsink, AVC Case Fan
Keyboard
HP OEM- Made by Chicony
Mouse
HP OEM- Made by Logitech
Internet Speed
20MBit Down/4 Up
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 10

My Computer My Computer

At a glance

win 7 ultimate32bit, Win8.1pro wmc 32bitamd phenom x4 9600corsair twinxs 2x2gb2x nvidia 1gb 8500gt
Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
win 7 ultimate32bit, Win8.1pro wmc 32bit
CPU
amd phenom x4 9600
Motherboard
asus m2n32-sli deluxe
Memory
corsair twinxs 2x2gb
Graphics Card(s)
2x nvidia 1gb 8500gt
Sound Card
onboard
Monitor(s) Displays
23" PB Viseo 233d
Screen Resolution
1920x1080
Hard Drives
maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb
PSU
oryxx tornado 750w
Case
thermaltake xaser lll
Cooling
artic freezer64 pro + 7 case fans
Hi Wampus, Welcome to the forums ,Along with windude99's excellent advice you could also download the official copies and use the product key that is on the underside of your laptop
Win7 Home Premium x64 SP1 English Official ISO download
Win7 Home Premium x86 SP1 English Official ISO download
hope this helps you :)
If I'm thinking correctly, those iso won't work because those are for retail product keys and Wampus wants to install using the oem product key from HP. Correct me if I'm wrong, but when i tried to reinstall using one of those it didn't like my product key that came with my PC.
 

My Computer My Computer

At a glance

Windows 7 Professional x64 Service Pack 1AMD Athlon X4 6456GB DDR3 1066Sapphire Radeon HD 5670 512MB GDDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion P7-1010
OS
Windows 7 Professional x64 Service Pack 1
CPU
AMD Athlon X4 645
Motherboard
Foxxcon N-Alvorix RS880
Memory
6GB DDR3 1066
Graphics Card(s)
Sapphire Radeon HD 5670 512MB GDDR5
Sound Card
Realtek Integrated Audio
Monitor(s) Displays
HP 2011x
Screen Resolution
1600x900
Hard Drives
1. Crucial M4 128GB SSD
2. 1TB Seagate Barracuda 7200.12 RPM
3. 1TB Western Digital Caviar Green 5400RPM
PSU
Seasonic S12 II Bronze 380 Watt
Case
HP OEM
Cooling
Coolermaster Heatsink, AVC Case Fan
Keyboard
HP OEM- Made by Chicony
Mouse
HP OEM- Made by Logitech
Internet Speed
20MBit Down/4 Up
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 10
Yes you are correct windude99 :o
 

My Computer My Computer

At a glance

win 7 ultimate32bit, Win8.1pro wmc 32bitamd phenom x4 9600corsair twinxs 2x2gb2x nvidia 1gb 8500gt
Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
win 7 ultimate32bit, Win8.1pro wmc 32bit
CPU
amd phenom x4 9600
Motherboard
asus m2n32-sli deluxe
Memory
corsair twinxs 2x2gb
Graphics Card(s)
2x nvidia 1gb 8500gt
Sound Card
onboard
Monitor(s) Displays
23" PB Viseo 233d
Screen Resolution
1920x1080
Hard Drives
maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb
PSU
oryxx tornado 750w
Case
thermaltake xaser lll
Cooling
artic freezer64 pro + 7 case fans

My Computer My Computer

At a glance

Windows 7 Professional x64 Service Pack 1AMD Athlon X4 6456GB DDR3 1066Sapphire Radeon HD 5670 512MB GDDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion P7-1010
OS
Windows 7 Professional x64 Service Pack 1
CPU
AMD Athlon X4 645
Motherboard
Foxxcon N-Alvorix RS880
Memory
6GB DDR3 1066
Graphics Card(s)
Sapphire Radeon HD 5670 512MB GDDR5
Sound Card
Realtek Integrated Audio
Monitor(s) Displays
HP 2011x
Screen Resolution
1600x900
Hard Drives
1. Crucial M4 128GB SSD
2. 1TB Seagate Barracuda 7200.12 RPM
3. 1TB Western Digital Caviar Green 5400RPM
PSU
Seasonic S12 II Bronze 380 Watt
Case
HP OEM
Cooling
Coolermaster Heatsink, AVC Case Fan
Keyboard
HP OEM- Made by Chicony
Mouse
HP OEM- Made by Logitech
Internet Speed
20MBit Down/4 Up
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 10
Yes you are correct windude99 :o

Pebbly:

Are you sure Windude99 is correct?

I thought those Digital River downloads DID work on OEM PCs, but I've never had to use them.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1, 64-bitIntel Skylake i5-6600K, not overclocked8 GB HyperX DDR4-2666 (2 x 4 GB)none; graphics are integrated on CPU
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
Yes you are correct windude99 :o

Pebbly:

Are you sure Windude99 is correct?

I thought those Digital River downloads DID work on OEM PCs, but I've never had to use them.
I tried with my own PC. I downloaded the appropriate iso for my pc and windows didn't like my product key. When I tried to reinstall with my OEM disc from Amazon, it activated with no problem.
 

My Computer My Computer

At a glance

Windows 7 Professional x64 Service Pack 1AMD Athlon X4 6456GB DDR3 1066Sapphire Radeon HD 5670 512MB GDDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion P7-1010
OS
Windows 7 Professional x64 Service Pack 1
CPU
AMD Athlon X4 645
Motherboard
Foxxcon N-Alvorix RS880
Memory
6GB DDR3 1066
Graphics Card(s)
Sapphire Radeon HD 5670 512MB GDDR5
Sound Card
Realtek Integrated Audio
Monitor(s) Displays
HP 2011x
Screen Resolution
1600x900
Hard Drives
1. Crucial M4 128GB SSD
2. 1TB Seagate Barracuda 7200.12 RPM
3. 1TB Western Digital Caviar Green 5400RPM
PSU
Seasonic S12 II Bronze 380 Watt
Case
HP OEM
Cooling
Coolermaster Heatsink, AVC Case Fan
Keyboard
HP OEM- Made by Chicony
Mouse
HP OEM- Made by Logitech
Internet Speed
20MBit Down/4 Up
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 10
I tried with my own PC. I downloaded the appropriate iso for my pc and windows didn't like my product key. When I tried to reinstall with my OEM disc from Amazon, it activated with no problem.

Hmmm.... I can't explain that.

But I am pretty sure others have had success with the Digital River downloads. I don't think they are restricted to retail.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1, 64-bitIntel Skylake i5-6600K, not overclocked8 GB HyperX DDR4-2666 (2 x 4 GB)none; graphics are integrated on CPU
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
I tried with my own PC. I downloaded the appropriate iso for my pc and windows didn't like my product key. When I tried to reinstall with my OEM disc from Amazon, it activated with no problem.

Hmmm.... I can't explain that.

But I am pretty sure others have had success with the Digital River downloads. I don't think they are restricted to retail.
Mabe I'm wrong?? I would hope that the Digital River downloads would work, but OEM discs are designed for OEM keys and retail discs(like the iso from digital river) work with retail keys.
 

My Computer My Computer

At a glance

Windows 7 Professional x64 Service Pack 1AMD Athlon X4 6456GB DDR3 1066Sapphire Radeon HD 5670 512MB GDDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion P7-1010
OS
Windows 7 Professional x64 Service Pack 1
CPU
AMD Athlon X4 645
Motherboard
Foxxcon N-Alvorix RS880
Memory
6GB DDR3 1066
Graphics Card(s)
Sapphire Radeon HD 5670 512MB GDDR5
Sound Card
Realtek Integrated Audio
Monitor(s) Displays
HP 2011x
Screen Resolution
1600x900
Hard Drives
1. Crucial M4 128GB SSD
2. 1TB Seagate Barracuda 7200.12 RPM
3. 1TB Western Digital Caviar Green 5400RPM
PSU
Seasonic S12 II Bronze 380 Watt
Case
HP OEM
Cooling
Coolermaster Heatsink, AVC Case Fan
Keyboard
HP OEM- Made by Chicony
Mouse
HP OEM- Made by Logitech
Internet Speed
20MBit Down/4 Up
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 10
I tried with my own PC. I downloaded the appropriate iso for my pc and windows didn't like my product key. When I tried to reinstall with my OEM disc from Amazon, it activated with no problem.

Hmmm.... I can't explain that.

But I am pretty sure others have had success with the Digital River downloads. I don't think they are restricted to retail.
Mabe I'm wrong?? I would hope that the Digital River downloads would work, but OEM discs are designed for OEM keys and retail discs(like the iso from digital river) work with retail keys.
I just read up on it and it looks like the digital river downloads will work, but you will have to call Microsoft to activate it.
 

My Computer My Computer

At a glance

Windows 7 Professional x64 Service Pack 1AMD Athlon X4 6456GB DDR3 1066Sapphire Radeon HD 5670 512MB GDDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion P7-1010
OS
Windows 7 Professional x64 Service Pack 1
CPU
AMD Athlon X4 645
Motherboard
Foxxcon N-Alvorix RS880
Memory
6GB DDR3 1066
Graphics Card(s)
Sapphire Radeon HD 5670 512MB GDDR5
Sound Card
Realtek Integrated Audio
Monitor(s) Displays
HP 2011x
Screen Resolution
1600x900
Hard Drives
1. Crucial M4 128GB SSD
2. 1TB Seagate Barracuda 7200.12 RPM
3. 1TB Western Digital Caviar Green 5400RPM
PSU
Seasonic S12 II Bronze 380 Watt
Case
HP OEM
Cooling
Coolermaster Heatsink, AVC Case Fan
Keyboard
HP OEM- Made by Chicony
Mouse
HP OEM- Made by Logitech
Internet Speed
20MBit Down/4 Up
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 10
Yes you are correct windude99 :o

Pebbly:

Are you sure Windude99 is correct?

I thought those Digital River downloads DID work on OEM PCs, but I've never had to use them.

Not 100% sure ignatz, I personnaly thought they would work, I do know of a way to get them working legally but that is not for discussion on a public forum :)
 

My Computer My Computer

At a glance

win 7 ultimate32bit, Win8.1pro wmc 32bitamd phenom x4 9600corsair twinxs 2x2gb2x nvidia 1gb 8500gt
Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
win 7 ultimate32bit, Win8.1pro wmc 32bit
CPU
amd phenom x4 9600
Motherboard
asus m2n32-sli deluxe
Memory
corsair twinxs 2x2gb
Graphics Card(s)
2x nvidia 1gb 8500gt
Sound Card
onboard
Monitor(s) Displays
23" PB Viseo 233d
Screen Resolution
1920x1080
Hard Drives
maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb
PSU
oryxx tornado 750w
Case
thermaltake xaser lll
Cooling
artic freezer64 pro + 7 case fans
Yes you are correct windude99 :o

Pebbly:

Are you sure Windude99 is correct?

I thought those Digital River downloads DID work on OEM PCs, but I've never had to use them.

Not 100% sure ignatz, I personnaly thought they would work, I do know of a way to get them working legally but that is not for discussion on a public forum :)
Just call microsoft mand explain the situation to them, and they should give you a code to use. i doubt the original poster wants to go to all of that trouble, so the original poster should order recovery media from HP.
 

My Computer My Computer

At a glance

Windows 7 Professional x64 Service Pack 1AMD Athlon X4 6456GB DDR3 1066Sapphire Radeon HD 5670 512MB GDDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion P7-1010
OS
Windows 7 Professional x64 Service Pack 1
CPU
AMD Athlon X4 645
Motherboard
Foxxcon N-Alvorix RS880
Memory
6GB DDR3 1066
Graphics Card(s)
Sapphire Radeon HD 5670 512MB GDDR5
Sound Card
Realtek Integrated Audio
Monitor(s) Displays
HP 2011x
Screen Resolution
1600x900
Hard Drives
1. Crucial M4 128GB SSD
2. 1TB Seagate Barracuda 7200.12 RPM
3. 1TB Western Digital Caviar Green 5400RPM
PSU
Seasonic S12 II Bronze 380 Watt
Case
HP OEM
Cooling
Coolermaster Heatsink, AVC Case Fan
Keyboard
HP OEM- Made by Chicony
Mouse
HP OEM- Made by Logitech
Internet Speed
20MBit Down/4 Up
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 10

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 64-BitIntel Core i7 870 @ 2.93GHz8Gb Dual-Channel DDR3 @ 664MHznVidia GeForce GTX 460 1024MB dedicated RAM
Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
Hi Wampus, Welcome to the forums ,Along with windude99's excellent advice you could also download the official copies and use the product key that is on the underside of your laptop
Win7 Home Premium x64 SP1 English Official ISO download
Win7 Home Premium x86 SP1 English Official ISO download
hope this helps you :)
If I'm thinking correctly, those iso won't work because those are for retail product keys and Wampus wants to install using the oem product key from HP. Correct me if I'm wrong, but when i tried to reinstall using one of those it didn't like my product key that came with my PC.

The retail installer has been used for clean reinstalling factory OEM since XP. It is a greatly superior install to Factory Recovery, and is a specialty of these forums.

In addition to the valuable ISO files linked by Pebbly, all of the steps are here: Clean Reinstall - Factory OEM Windows 7 - Windows 7 Forums
 
Many, many Thanks

You guys are fantastic!

Special thanks to each of you. You've given me back a little confidence. Now all I need is the new drive.

I've downloaded the 64 bit ISO, burned a DVD and plan to follow Gregocker's tutorial.

Thanks again. Y'all are truly exceptional.
 

My Computer My Computer

At a glance

windows 7 home preimum 64 bitIntel I78 mb
Computer Manufacturer/Model Number
HP Pavilion dv6-6b27nr
OS
windows 7 home preimum 64 bit
CPU
Intel I7
Memory
8 mb
Hard Drives
Hitachi 750GB
You're very welcome Wampus.

You're in good hands with Greg's tutorial as he is our top expert in this field.

Don't hesitate to post back if you need further help.
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 64-BitIntel Core i7 870 @ 2.93GHz8Gb Dual-Channel DDR3 @ 664MHznVidia GeForce GTX 460 1024MB dedicated RAM
Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
Not 100% sure ignatz, I personnaly thought they would work, I do know of a way to get them working legally but that is not for discussion on a public forum :)

Just to clarify, there's no difference in discs for OEM and retail anymore, in terms of licensing. Gone are the days of XP when you needed a retail or OEM disc. Not since Vista's release have we had to worry about that wrinkle in the clean install process.

I can't confirm if some OEM's BIOS lock their discs, because I use OEM discs for one and only one reason...drink coasters.

There shouldn't be any "not liking my key" as people are stating, as long as you aren't trying to use a Professional key on Home Premium, etc. The keys will be accepted. Possibly, if they have been used recently, you may not be able to activate online...but a simple phone call fixes that.

Going by typical accepted practices, don't put in your key during the install. Enter it later, once you get the system up and running, and there should be no issues. I've used the Digital River .isos and TechNet isos, to install on everything from OEM systems to custom builds without any issues.

The simplest way for those of us who do many installs of various types, is to create the USB flash drive installer with all versions and both platforms. That method also works with any type of legit key.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1Intel Core i7-260012 GB Patriot Extreme DDR3-1333Nvidia GTX 470
OS
Windows 7 Ultimate x64 SP1
CPU
Intel Core i7-2600
Motherboard
Gigabyte GA-P67A-UD3P-B3
Memory
12 GB Patriot Extreme DDR3-1333
Graphics Card(s)
Nvidia GTX 470
Monitor(s) Displays
Dell UltraSharp 2209WA
Hard Drives
OCZ Agility3 240 GB, WD5001AALS, WD7501AALS
PSU
OCZ ModStream 700W
Case
CoolerMaster HAF 912 Advanced
Cooling
CoolerMaster Hyper 212 Plus
You guys are fantastic!

Special thanks to each of you. You've given me back a little confidence. Now all I need is the new drive.

I've downloaded the 64 bit ISO, burned a DVD and plan to follow Gregocker's tutorial.

Thanks again. Y'all are truly exceptional.

STOP PRESS:

If you haven't already done away with the OEM installation, I invite your attention to a post by Andreas van dem Helge dated 14 Aug 2010 in Microsoft Support Forum

http://social.microsoft.com/Forums/eu/genuinewindows7/thread/17d504db-c80a-4e72-9009-ed22bce80a56

For ready reference I quote:

"You can also restore OEM BIOS-locked SLP without the original media. It's a little trickier but it is certainly possible and IMO avoids all the hassles of the activation and "genuine advantage" BS system. You need to extract the SLP product key from your current Windows install and also the SLP certificate (.xrm-ms file extension, probably called acer.xrm-ms)

Once you reinstall Windows you use the tool built into windows, slmgr.vbs to reinstall the certificate, product key and then rearm windows activation and reboot. Open an ADMINISTRATOR command prompt and type slmgr.vbs and it will give you the usage. An advantage to this is that no internet connection or telephone is needed for windows to report "active and genuine)"

Good luck.
 
Last edited:

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At a glance

Windows 7 Home Premium 32 bit
OS
Windows 7 Home Premium 32 bit
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