hard drive problem

[peire]

hi i have a 500gb buffalo inc hard drive and its been takeing ages transfering stuff over to it and when deleting stuff off it and sometimes it says not re sponding any idea how to fix this i have another 500gb buffalo inc hard drive and thats ok

any help would be great thanks

 

[Golden]

Hi,

You might want to try a few things:

1. Run a chkdsk /R from an elevated commmand prompt
2. Get a health ansd S.M.A.R.T status of the disk - try CrystalDiskInfo

Post screenshots of both so we can have a look at this for you.

Regards,
Golden

 

[Qdos]

What is it, an external USBv2 drive? Something other?

 

[peire]

500gb external hard drive buffalo inc

 

[whs]

Did you check "Better Performance" in Policies of the Device Manager Properties of this disk.

 

[peire]

i havent checked anything on it realy as im new to this stuff so still learning the basics

 

[whs]

Type device manager into the start/search field and click on it. There you double click on Disk Drives and then double click on the disk in question. There you click on the button called Policies. There you will see.

Just make sure you always safely remove your drive because else you might loose data. The chances are slim, but anyhow.

 

[peire]

ok did that, also i did a check on it in properties and if found errors and fixed them, and i defraged it and now it has even more problems, it starts making a buzzing noise and cuts out and comes back on all the time

 

[DeaconFrost]

It sounds like your drive is dying. I would get any data off it I could, and then check on your warranty status.

 

[peire]

thanks, im trying to get what i can off it now but keeps switching off, any idea on what made this problem happen ?

 

[peire]

it looks like i found the problem, my usb cable is faulty, i have another hard drive exactly the same and i put the usb cable in that and that started beeping etc

 

[pincushion]

Perhaps it is just a bad drive or cable but I have had indications of a few devices being bad - Event Log errors - and since the particular drive was new I didn't really think this likely as I have never had a new device being bad, although I know it happens.

What I did and which has appeared to solve the problem was to delete the USB Root Hubs in Device Manager - although if you have a USB mouse or keyboard then it will lock up your computer and a hard shutdown will be necessary. The USB drivers are reinstated on reboot.

It worked for me at least.