Hardware acceleration is either disabled...

enapoletano

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Hi gang,

I have a feeling I am out of luck but no harm in asking. After installing Windows 7, I cannot run any games. I am getting "Hardware acceleration is either disabled or not supported bla bla bla" With the on board graphics card, games run fine but after installing Matrox G550 PCI card (for dual monitor use) games run slower. I have done the usual update driver through Matrox web site and checked that the hardware acceleration was turned on and it is. I even went into the registry to make sure all parameters are correct. Any advise, besides the obvious and get another card? Thanks for any help.
 

My Computer

Computer Manufacturer/Model Number
HP Compaq dc7100s
OS
Windows 7 Ultimate 32 bit
CPU
P4-530
Memory
2 GB
Graphics Card(s)
Matrox Millennium G550 Low-profile PCI
Sound Card
SoundMAX Integrated Digital Audio
Monitor(s) Displays
HP 1955/Envision
Hard Drives
ST3320418AS ATA
PSU
240W power supply – active PFC; 240W
Case
Small Form Factor
enapoletano, welcome to the Seven Forums.

One reason for things being slower with the Matrox card being installed could be due to that card being close to 10 years old. That and that card is only a DirectX 6 card,

Matrox G550 GPU - Specifications, and Pictures - GPUReview.com

and with only 32 MB of memory on it, pretty much makes it completely incompatible with Windows 7. Also not sure what Matrox is trying to pull by offering what appear to be Vista and or Server 2008 R2 drivers, as they are nothing more than XP drivers that from the looks of things have been modified so that they will install.

It also doesn't help that the integrated Intel graphics don't have any Windows 7 support,

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18576&keyword=%22gma+900%22&lang=eng

All things considering,

Any advise, besides the obvious and get another card?
would be your best option. You don't say where you are but something like this,

Newegg.com - SPARKLE SX84GS256D2LDPP GeForce 8400 GS 256MB 64-bit DDR2 PCI Express 2.0 x16 HDCP Ready Low Profile Ready Video Card

despite being an older DirectX 10 card (and a low end one at that), would be far better than what you have now without costing a lot.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
Case
Antec Three Hundred
Cooling
Cooler Master 212 EVO
Keyboard
Logitech G510
Mouse
Logitech G500s
Internet Speed
35000/3000
Thanks Stormy13

I didn't realize that the card was so old! I figured having the dual monitor capabilities it would be able to handle simple games. Yep, having only the Direct6 feature doesn't help anything. Thats why when I run the assessment on the computer performance I get a base score of 1.0 (Graphics & Gaming graphics the reason). Would you mind telling me why the report cannot find the available memory for the card? If the PC saw the memory, I am sure all the games would work.

Graphics________________________

Total available graphics memory Not detected
Dedicated graphics memory 0 MB
Dedicated system memory 0 MB
Shared system memory 0 MB
 

My Computer

Computer Manufacturer/Model Number
HP Compaq dc7100s
OS
Windows 7 Ultimate 32 bit
CPU
P4-530
Memory
2 GB
Graphics Card(s)
Matrox Millennium G550 Low-profile PCI
Sound Card
SoundMAX Integrated Digital Audio
Monitor(s) Displays
HP 1955/Envision
Hard Drives
ST3320418AS ATA
PSU
240W power supply – active PFC; 240W
Case
Small Form Factor
Probably find it comes down to trying to use what is essentially a completely incompatible card, with at best XP drivers running it. One really sad thing about that card of yours is that it is still available as a PCI-E x1 card,

Newegg.com - SPARKLE SX84GS256D2LDPP GeForce 8400 GS 256MB 64-bit DDR2 PCI Express 2.0 x16 HDCP Ready Low Profile Ready Video Card

too bad the price of it is about 5 times more than it should be considering its specs and how old it really is (you have to go back to the old TNT2 or Rage Fury Pro to find similar spec'ed Nvidia and ATI cards).

All things considering with that card and running Windows 7, it just isn't worth the aggravation of trying to get it to work properly. You don't say what games you're trying to play on it, but unless the games are of a similar vintage and/or requirements of the card (and then if the games are that old, good chance they won't run on Windows 7 anyway) a new card is the way to go.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
Case
Antec Three Hundred
Cooling
Cooler Master 212 EVO
Keyboard
Logitech G510
Mouse
Logitech G500s
Internet Speed
35000/3000
Probably find it comes down to trying to use what is essentially a completely incompatible card, with at best XP drivers running it. One really sad thing about that card of yours is that it is still available as a PCI-E x1 card,

Newegg.com - SPARKLE SX84GS256D2LDPP GeForce 8400 GS 256MB 64-bit DDR2 PCI Express 2.0 x16 HDCP Ready Low Profile Ready Video Card

I think that this is the link you'd intended:

Newegg.com - matrox G55-MDDE32F G550 32MB PCI Express x1 Workstation Video Card
 

My Computer

Computer Manufacturer/Model Number
homegrown
OS
Windows 7 Pro X64 SP1
CPU
Intel Core I7-3930k
Motherboard
Asus P9X79 Pro
Memory
16 GB Gskill DDR3-2133
Graphics Card(s)
eVGA GTX680
Sound Card
Creative X-Fi Titanium
Monitor(s) Displays
As PA246Q
Screen Resolution
1920 X 1200
Hard Drives
Corsair Force GT, 120 GB
WDC 1.5TB Caviar Black
PSU
PCP&C Silencer 750 Crossfire
Case
Silverstone FT02
Cooling
Noctua NH-D14
Keyboard
cheap Logitech USB
Mouse
Microsoft Intellimouse Explorer (old optical) USB
Internet Speed
6Mb cable
Other Info
Pioneer BDR-205
Samsung SH-203B
Monsoon 5.1 speakers
Oops, you're right. :o

Too many tabs open at the time.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
Case
Antec Three Hundred
Cooling
Cooler Master 212 EVO
Keyboard
Logitech G510
Mouse
Logitech G500s
Internet Speed
35000/3000
You have the same exact PC as I use at my work except mine only has 1 GB of RAM. I would suggest getting a GeForce GT 220 or Radeon HD 4650 (or 5570) and you'd have good performance.

With that Matrox, there just isn't really anything that can be done with Windows 7.
 

My Computer

OS
Windows 7 Ultimate x64 SP1
CPU
Intel Core i3 530 2.93 Ghz Clarkdale
Motherboard
ASRock P55 PRO/USB3 LGA 1156
Memory
4 GB OCZ DDR3 1600 (PC12800) Low Voltage Desktop Memory
Graphics Card(s)
Nvidia GeForce GTX 550 Ti with 1 GB of RAM
Sound Card
Realtek HD ALC892
Monitor(s) Displays
20'' eMachines E202HDbmd Glare Panel Widescreen
Screen Resolution
1600 x 900
Hard Drives
Western Digital 1 TB Caviar Black Edition (7200 RPM) SATA
Hitachi Deskstar 500 GB (7200 RPM) SATA
Samsung SpinPoint 400 GB (7200 RPM) SATA
PSU
Rosewill Xtreme Series RX750-D-B ATX12V v2.2 & EPS12V (750W)
Case
Cooler Master Centurion 534 RC-534-KKN2-GP Mid-Tower
Cooling
Standard Case Fans and Stock CPU Heatsink
Keyboard
Microsoft Wireless Optical Desktop Elite
Mouse
Microsoft Wireless Optical Desktop Elite
Internet Speed
7.1 Mbps Verizon DSL
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