Have to give permission to open Firefox

mygsds

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I am using Firefox 3.5.9. Operating system is W7 64 bit Home premium,. FF worked fine until a few days ago. Now when I click to open I get a box pop up asking if I will allow this software (FF) to make a change to my computer. Click yes it works fine.
I have made no changes but figure there has been an update that has messed up my browser.
Can anyone help me get rid of this?
Pat
 

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W7 Home premium 64 bit
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W7 Home premium 64 bit
First Go to Start > All Programs > Mozilla Firefox > Mozilla Firefox (Safe Mode)
If that starts w/out a prompt then one of your add-ons is causing the prompt.

Otherwise...

Uninstall Firefox (Keep settings)
Reinstall Firefox.

If that doesn't fix it, try it without keeping the settings. You'll have to reconfigure firefox though.

If that doesn't fix it, you can turn down or turn off UAC (Not recommended)
 

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Thanks - it gives the same error when I try to start in safe mode. Looks like I will have to do the uninstall routine to get rid of this.

Is this a W7 issue or FF?

Pat
 

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neither... it is most likely a dodgy add-on. why are you running 3.5.9? the latest update is 3.6.3
 

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didnt know there was an updated version - will try to load that and see if it helps.
I've removed all the add ons too
Pat
 

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got firefox working

Thanks for the advice. I upgraded to the most recent version of Firefox and removed the Yahoo tool bar add on and it opens fine now. Disabled the other add-ons as I cant remove them.

Pat
 

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excellent news, glad you got it sorted. yeah the 3.5 series did strange things sometimes, 3.6 seems to be alot better
 

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Windows 10 Pro x64Intel Core i5 7400 @ 3.00GHz8GB 2133Mhz DDR4 (OEM supplied)Gygabyte Windforce GTX 1050Ti (Factory Overcl...
Computer type
PC/Desktop
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Medion Erazer (note to self: insert model number) - with custom additions
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Windows 10 Pro x64
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Intel Core i5 7400 @ 3.00GHz
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Logitech Wireless
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40Mb/s Down 10Mb/s Up
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Defender
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Firefox
Thanks for the advice. I upgraded to the most recent version of Firefox and removed the Yahoo tool bar add on and it opens fine now. Disabled the other add-ons as I cant remove them.

Pat

Hello Pat !!

I guess the problem was some of the add-on requries admin privilege to run so you were getting the UAC Prompt. Once you disabled its gone !! Maybe it's the Yahoo Toolbar.

Hope this helps,
Captain
 

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